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- Disposing of obsolete computer equipment
- How do you get rid of old computer equipment?Computers, all or part, monitors, hard drives, graphics cards, etc. What do you do with all your old stuff? Please share any and all ideas.If it is good equipment there are a couple of good things to doIf the preference is to...
- Tags: PRODUCTIVITY, Monitors & displays, Joseph_R, computer, computer equipment
- Discussion threads 2007-11-13
- Should users have the presumption of privacy?
- Do users have the presumption of privacy? Do you snoop?Is it different with big companies versus small ones? Outsourcing versus in-house support? And what’s your company policy on such things?Our company policyclearly states that users have no expectation of privacy, and also that it is against company policy to use...
- Tags: Joseph_R, e-mail, company policy, privacy
- Discussion threads 2007-11-07
- Build or Buy Revisited
- Build or Buy - Improve my specificationsAgain, build or buy, and why? Does anyone have any suggestions for my specifications before I build or buy a couple dozen of these?Hal9000 - That sounds like a loaded questionDo you know something I might not know? I'm always open for comments and...
- Tags: Monitors & displays, Joseph_R
- Discussion threads 2007-10-31
- Online World Series ticket sales hit by DoS attack
- DoS Attack on the World SeriesWhat do you think? Who and why?http://blogs.techrepublic.com.com/security/?p=341RE: Online World Series ticket sales hit by DoS attack"I'll go on the record as predicting that DoS will not go on to mean Denial of Series victory."As a Red Sox fan, I have to admit .......You may get...
- Tags: Sales strategy, Joseph_R, sales, Online World Series, denial of service
- Discussion threads 2007-10-24
- Handling the misdirected call
- Telephone Courtesy -- Being nice and helpfulHaving the barrier of a telephone often lends itself to people forgetting common courtesy. If someone accidentally walked into the wrong office, most people would be helpful in directing that person to the right one. And most people will gladly give directions to someone...
- Tags: Joseph_R, Calvin, Calvin Sun, phone
- Discussion threads 2007-10-24
- DOS is a beautiful thing
- Do you use DOS? Do you know DOS?Do you maintain any DOS computers in your environment? What functions do they perform? Do you have spares? Do you still use DOS commands to support your office functions and users? What DOS tips and tricks could you share with the Windows computing...
- Tags: Service management, PRODUCTIVITY, Operating systems, IBM Corp., Joseph_R, DOS, Microsoft MS-DOS
- Discussion threads 2007-10-15
- Queue to Zero: Making sure the support queue stays manageable
- Time Management - Good ArticleThis was a good article, William, with some good links. There are a lot of books and articles about managing one's time, setting priorities, defining and designing one's life, etc., and in my opinion, they're all works in progress -- we should get refreshers, reminders, and...
- Tags: Time management, Joseph_R
- Discussion threads 2007-10-14
- Handling the drive-by interruption
- Drive-by interruptionsI love the term. Even in a single office environment, trying to stay focused on one task without interruptions is difficult, if not impossible. (Okay now, where was I?)Corporate PolicyWhen I was on desktop support, we were so understaffed that I had to come up with a triage process...
- Tags: Joseph_R
- Discussion threads 2007-10-10
- What happened to the paperless office?
- Paperless Office - How close are you?Are you close to having a paperless office environment, or farther away than ever? Do you have more printers today than ten tears ago, or fewer? Will a paperless office ever become reality?Arn't there law's that dictateThat a hard copy of various forms must...
- Tags: Printers, Joseph_R, printer, paperless office, Paperless Office
- Discussion threads 2007-10-09
- Job hunting: Should you supply references?
- References for a job searchI've interviewed and hired quite a number of people in my career, and only on a couple of occasions have I called the references someone provided. I usually look first and foremost for a person who will be a good fit for the company, someone with...
- Tags: Recruitment & Selection, Joseph_R
- Discussion threads 2007-09-25
- Personal branding pages the new wave in online resumes
- A resume? Who needs it?It’s been so long since I “submitted” a resume, but I’ve sure been on the receiving end of scores of them – hundreds of them. I actually think that I’ve submitted my last resume, and that was seventeen years ago. At least in the context of...
- Tags: Recruitment & Selection, j.rosberg@..., job, Personal Branding, branding
- Discussion threads 2007-09-12
- Don't let virus safeguards make you complacent
- What about viruses? Is there a lull?And what will the next generation bring?RE: Don't let virus safeguards make you complacentI think that, as our protections get better, the viruses get stronger. This leaves us still subject to the same problems. I personally trust Symantec more than Windows for a firewall,...
- Tags: Cyberthreats, Viruses and worms, SECURITY, j.rosberg@..., virus, virus safeguard
- Discussion threads 2007-09-07
- server error
- Registration of the DNS record '_kpasswd._udp.mycompany.com. 600 IN SRV 0 100 464 skpskpSOL00.mycompany.com.' failed with the following error:DNS operation refused. Anybody know why I get this error?Did you specified your DNS server as the machine's own address in your TCP/IP propertiesAre you allowing secure and nonsecure updates? ...
- Tags: server, POSTER, Jimmy_R, windows, Joseph_R
- Q&A 2004-11-15
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