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Jeff Waugh (4 results), Jeff Computers (2 results), Jeff Wilson (1 results), Jeff Bezos (1 results), Jeff Jones (1 results)
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- Require help desk analysts to make the most of down time
- Should help desk analysts be allowed to do whatever they want when they're not answering and documenting calls? Or should they be asked to perform other duties between calls? Is too much down time a sign the help desk is overstaffed? There's been some fervent debate and...
- Blog posts 2008-04-25
- 10 questions on business service management: A discussion with Casey Kindiger
- Not quite sure what business service management entails, where it's headed, or what benefits it offers? The CEO and founder of generationE Technologies explains how BSM works, how it's evolving, and what your organization can gain from its implementation. by Jeff Cerny
- Blog posts 2008-11-11
- Jeff's Fish 1.5 (Windows)
- Jeff's Fish is a fish that swims around your desktop while you work. This program was made with Multimedia Fusion, from Clickteam. Version 1.5 allows you to left-click and bring up an option menu, while a right-click scares the fish and makes him run away.
- Software downloads 2001-02-23
- Require help desk analysts to make the most of down time
- During this 16-minute podcast, help desk guru Jeff Davis and TechRepublic Section Editor Bill Detwiler explore the issue of help desk time management. Should help desk analysts be allowed to do whatever they want when they're not answering and documenting calls? Or should they be asked to...
- Download resources 2006-05-02
- 10 questions on the changing role of the healthcare IT executive: An interview with Patrick Moroney
- Like CIOs in other industries, IT executives in the healthcare field are seeing their roles become increasingly strategic while retaining a focus on technology and operational excellence. Veteran healthcare CIO Patrick Moroney explains some of the changes and challenges facing IT in the healthcare industry. by Jeff Cerny
- Blog posts 2009-02-25
- 10 questions to simplify the new rules of IT compliance: An interview with Joe Degidio
- New security risks, along with increased demands for accountability, are changing the compliance picture. IT risk management and compliance expert Joe Degidio recently discussed the compliance landscape and the issues that organizations must understand and address. by Jeff Cerny
- Blog posts 2009-01-21
- PDC 2008: Making sense of Live Mesh
- Justin James recently got the opportunity to speak with Microsoft's Jeff Hansen about Live Mesh. Find out why Justin says he's now more open minded about Live Mesh. by Justin James
- Blog posts 2008-11-02
- 10 questions on the significance of ERP solutions: An interview with Jeffrey Carr
- More and more companies are turning to enterprise resource planning to replace obsolete processes and improve business performance. Information systems expert Jeffrey Carr offers some insights that will help you plan and implement a successful ERP solution. by Jeff Cerny
- Blog posts 2009-02-12
Additional Resources
- Get answers on Ubuntu Linux with this review and interview with Jeff Waugh
- Irecently decided to take a look at Ubuntu Linux, I found severalproblems during the install and with the configuration and default set ofpackages. I decided to raise the configuration and default package issues withrepresentatives of Ubuntu Linux via e-mail.Theemail interview / conversation with Jeff Waughis below. Jeff Waugh isa member...
- Technical articles 2006-04-28
- Members' favorite advice from Jeff Davis' first 100 columns
- For 101 weeks in a row, Jeff Davis has called it like he sees it from the trenches of IT support. Find out which columns garnered the most attention from TechRepublic members.This column marks the 101st week in row that TechRepublic has let me preach, rant, or rave to you...
- Technical articles 2001-11-06
- Get answers on Ubuntu Linux with this review and interview with Jeff Waugh
- Get answers on Ubuntu Linux with this review and interview with Jeff Waugharticle rootDo more Ubuntu questions need to be asked?The downloadable version of this article is available here:http://techrepublic.com.com/5138-10877-6066269.htmlThe exchange between Jaqui and Jeff is contentious -- a staple of the TechRepublic forums. Are you satisfied with Jeff's answers? Are...
- Discussion threads 2006-04-28
- Get some answers on Ubuntu Linux with this review and interview with Jeff Waugh
- Contributor Jaqui Greenlees had a few problems with his attempt to install Ubuntu Linux so he decided to confront one of the developers for some answers. Not all Linux distributions are the same. In fact, each distro has its own personality and presents its own set of...
- Download resources 2006-04-28
- Jeff Gordon XS Racing demo (Windows)
- Jeff Gordon XS Racing is an action/arcade racing game that combines the heat of fierce competition with a next generation look and feel of stock car track and vehicle designs. Modern technology has changed the face of racing. Cars reach speeds in excess of 300 mph in steep banks, corkscrew...
- Software downloads 1999-03-05
- Jeff's View from Ground Zero: The second six months
- Each Tuesday, TechRepublic presents Jeff Davis' rants and raves about end users, technology, and life in IT support. Celebrate the one-year anniversary of View from Ground Zero by checking out these links to past columns.If you love solving puzzles, resolving crises, and teaching people how to work smarter, there is...
- Technical articles 2001-01-12
- CEO Jeff Dirks says SchemaLogic helps organizations manage their information
- As a news editor, I try to keep my finger on the pulse of technology that can help organizations do their work better, faster, or cheaper. I had an opportunity to catch up with Jeff Dirks, the CEO of SchemaLogic, to find out how his company is competing on these...
- Blog posts 2007-12-19
- Members sound off on Jeff Davis' predictions on the disappearing bench tech
- In November 2002, I forecast the eventual extinction of the bench repair tech as we know it. I also shared the story of a TechRepublic member who was disappointed that his A+ certification wasn't helping him land an entry-level job.Apparently I struck a nerve, because over 100 TechRepublic members took...
- Technical articles 2003-01-14
- Jeff's favorite moments from Ground Zero 2000
- Find out which View from Ground Zero columns garnered the most response from TechRepublic members in 2000.In the final View from Ground Zero column of 2000, I wanted to mark the occasion by sharing with you some of my favorite "Ground Zero" moments. The categories are:Most response to a TechMail...
- Technical articles 2000-12-26
- Top support tech resources: Best of Jeff Dray
- Jeff Dray has been in the help desk and tech support field for more than 15 years and has shared his experiences and expertise in numerous TechRepublic articles. Here's a sampling of some of his practical, often-droll advice on a variety of tech concerns. Topics include: 10 things to...
- Download resources 2007-05-03
- Jeff-Net Report Runner Viewer for Crystal Reports 11.0.81 (Windows)
- Jeff-Net Report Runner Viewer is an easy to use Crystal Reports viewer. All versions of Crystal Reports are supported. Features include separate production and working folders, ability to view reports with saved data, ability to 'lock' users to a specific report directory, save ID and password, and ability to view...
- Software downloads 2007-10-16
- Supporting new technology
- During this Guild Meeting Jeff Davis, support guru extraordinaire, showed members how to counteract the cringing effect new software and hardware produce in a company.On May 18th Jeff Davis shared support strategy for dealing with new application and software rollouts. If you couldn’t join us then, enjoy the transcript and...
- Technical articles 2000-05-18
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