jeff waugh

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Get some answers on Ubuntu Linux with this review and interview with Jeff Waugh

Contributor Jaqui Greenlees had a few problems with his attempt to install Ubuntu Linux so he decided to confront one of the developers for some answers. Not all Linux distributions are the same. In fact, each distro has its own personality and presents its own set of...

Tags: Ubuntu, TechRepublic Inc., Jeff Waugh, Ubuntu Linux, Linux, UNIX, Open Source, Operating Systems, Software

Download resources 2006-04-28

Get answers on Ubuntu Linux with this review and interview with Jeff Waugh

Irecently decided to take a look at Ubuntu Linux, I found severalproblems during the install and with the configuration and default set ofpackages. I decided to raise the configuration and default package issues withrepresentatives of Ubuntu Linux via e-mail.Theemail interview / conversation with Jeff Waughis below. Jeff Waugh isa member...

Tags: hardware, Jaqui Greenlees, Jeff Waugh, Linux, Ubuntu, Ubuntu Linux

Technical articles 2006-04-28

Get answers on Ubuntu Linux with this review and interview with Jeff Waugh

Get answers on Ubuntu Linux with this review and interview with Jeff Waugharticle rootDo more Ubuntu questions need to be asked?The downloadable version of this article is available here:http://techrepublic.com.com/5138-10877-6066269.htmlThe exchange between Jaqui and Jeff is contentious -- a staple of the TechRepublic forums. Are you satisfied with Jeff's answers? Are...

Tags: Ubuntu, linux, jaqui greenlees, Mark W. Kaelin, hardware, Ubuntu Linux, Jeff Waugh

Discussion threads 2006-04-28

Gnome: We've overtaken Windows, bring on Apple

Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today!By ...

Tags: OPEN SOURCE, Operating systems, Apple Inc., Microsoft Windows, GNOME, Jeff Waugh

Technical articles 2004-09-15

Additional Resources

Can you take your customers seriously and laugh about them?

Is it possible to laugh about your work and do it properly as well? Is it necessary to be totally straight faced about your end users in order to provide the correct level of service? Jeff Dray explores these questions. by Jeff Dray

Tags: Customer, Jeff Dray, Help Desk, Call Centers, It Operations

Blog posts 2008-07-07

Resist bad decisions that will waste your client's money

If you're in a position where you believe a client's time and money is going to be wasted because of mismanagement or micromanagement by another consultant, Jeff Davis offers advice about what you should do. by Jeff Davis

Tags: Consultant, Leader, Client, Leadership, Management, Jeff Davis

Blog posts 2008-07-03

Take advantage of wireless connections on the road

This sample chapter, taken from Jeff Duntemann's Wi-Fi Guide, Second Edition, discusses how Wi-Fiworks and how to locate and use hotspots on the road. Learn how Wi-Fi works and how you can take advantage of wireless connections away from home.This sample chapter from the Jeff Duntemann's Wi-Fi...

Tags: Chapter, Wireless LANs, Wi-Fi, Wireless

Book chapters 2005-10-21

Fixing the fault, fixing the customer

Jeff Dray finds that it's easy to get caught up in the fix for a problem and forget to focus on the user's other concerns. What should you do when you fix a problem but still have an unhappy customer? by Jeff Dray

Tags: Customer, Training And Certification, Jeff Dray

Blog posts 2008-06-15

Require help desk analysts to make the most of down time

During this 16-minute podcast, help desk guru Jeff Davis and TechRepublic Section Editor Bill Detwiler explore the issue of help desk time management. Should help desk analysts be allowed to do whatever they want when they're not answering and documenting calls? Or should they be asked to...

Tags: TechRepublic Inc., Jeff, Help Desk, Call Centers, It Operations

Download resources 2006-05-02

See Windows Home Server and Sonos in action

on10.net has a new video series called "Show Us Your Tech" where they let Microsoft employees show off the technology they are using in their homes. The first video in the series shows off Jeff Sandquist's Windows Home Server which we covered here, Sonos Digital Music System...

Tags: Microsoft Windows Home Server, Server, Video, On10.net, Corporate Communications, Microsoft Windows, Marketing, Operating Systems, Software, Shawn Morton

Blog posts 2007-11-01

Top support tech resources: Best of Jeff Dray

Jeff Dray has been in the help desk and tech support field for more than 15 years and has shared his experiences and expertise in numerous TechRepublic articles. Here's a sampling of some of his practical, often-droll advice on a variety of tech concerns. Topics include: 10 things to...

Tags: Network, Tech, Jeff Dray, Help Desk, Call Centers, Networking, It Operations

Download resources 2007-05-03

Take advantage of wireless connections on the road

Learn how Wi-Fi works and how you can take advantage of wireless connections away from home.This sample chapter from the Jeff Duntemann's Wi-Fi Guide, Second Edition discusses some Wi-Fi points to keep in mind when networking on the road. The chapter covers the following topics:Finding Public HotspotsHotspot Networks and AggregatorsConnection...

Tags: HotSpot, Jeff Duntemann, networking, Wi-Fi, Wi-Fi Guide, wireless, wireless connection

Download resources 2005-10-21

CEO Jeff Dirks says SchemaLogic helps organizations manage their information

As a news editor, I try to keep my finger on the pulse of technology that can help organizations do their work better, faster, or cheaper. I had an opportunity to catch up with Jeff Dirks, the CEO of SchemaLogic, to find out how his company is competing on these...

Tags: Tagging, Information, Vocabulary, SchemaLogic, Podcasts, Web Technology, Internet, Sonja Thompson

Blog posts 2007-12-19

Deploying Microsoft Office Live Communications Server 2003

This Support WebCast will discuss deploying Microsoft Office Live Communications Server 2003. The session will provide an introduction to requirements, server roles, installation mechanisms, and the different types of topologies that Live Communications Server 2003 can be deployed in. This is a Level 200 session that will be presented by...

Tags: Microsoft Office Live Communications Server 2003, Microsoft Office Live, Microsoft Office Live Communications Server, Microsoft Corp., Jeff Bryant, Microsoft Windows, Microsoft Office, Microsoft Windows Server 2003, Servers, Operating Systems, Software, Office Suites, Hardware

Webcasts

Require help desk analysts to make the most of down time

Should help desk analysts be allowed to do whatever they want when they're not answering and documenting calls? Or should they be asked to perform other duties between calls? Is too much down time a sign the help desk is overstaffed? There's been some fervent debate and...

Tags: Jeff, Help Desk, Call Centers, It Operations, Bill Detwiler

Blog posts 2008-04-25

Podcast: Take the pain out of IT compliance

Complying with government regulations such as Sarbanes-Oxley Act SOX and Health Insurance Portability and Accountability Act HIPAA has been a daunting task for IT departments, soaking up huge amounts of time and resources. During this 16-minute podcast, IT consultant Jeff Davis and Bill Detwiler, TechRepublic Section Editor, examine how IT...

Tags: TechRepublic Inc., Information Technology, Compliance, Podcasts, Regulatory Compliance, Hipaa, Sarbanes-Oxley, Regulations, Strategy, Internet, Human Resources, Policies And Procedures, Healthcare, Government, Financial Accounting, Finance, Management

Download resources 2006-05-31

Stimulate your senses with multi-touch screen interface technology

I was checking out a news story this morning about the Technology, Entertainment, and Design conference in Monterey, CA, and I came across some wicked multi-touch screen interface technology developed by Jeff Han as seen in the video above. When I clicked through to Jeff Han's Web site, I found several other...

Tags: Video, Corporate Communications, Marketing, Sonja Thompson

Blog posts 2007-03-08

Take the pain out of IT compliance

Complying with government regulations, such as the Sarbanes-Oxley ActSOX and Health Insurance Portability and the Accountability ActHIPAA, has been a daunting task for IT departments, soaking up hugeamounts of time and resources.I recorded a great podcast with ITconsultant Jeff Davis on this subject. During the 16-minute podcast, he and I...

Tags: information technology, IT-departments, podcast

Blog posts 2006-06-01

Jeff Kansas Conversation

blog rootSmart PhonesHas anyone had any luck implementing direct push with WM5?

Tags: Smart phones, Cellular phones, Handhelds, Jeff Davis

Discussion threads 2005-12-30

Take the pain out of IT compliance

Complying with government regulations such as Sarbanes-Oxley Act SOX and Health Insurance Portability and Accountability Act HIPAA has been a daunting task for IT departments, soaking up huge amounts of time and resources. During this 16-minute podcast, IT consultant Jeff Davis and Bill Detwiler, TechRepublic Section Editor, examine how IT...

Tags: podcast, IT Compliance, sox, hipaa, compliance, mp3, staff, bill detwiler, rootcast, IT-departments, Bill Detwiler - TechRepublic, it management, information technology

Discussion threads 2006-05-31