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- Web based Help desk (ticketing) software - reasonably priced.
- Hello everyone,I'm looking for advice on web based help desk software of the issue/ticket tracking variety.I have two factors that I really care about: Easy interface for the client/customer and price. I'm working for a fairly small organization and we just can't afford some of the higher priced software.I...
- Tags: Bugzilla, help desk, it management, jefeolson@..., software, Web
- Discussion threads 2006-10-11
- AD bulk users & password resets
- Hey-o.Anyone know a good way to bulk import users into AD? I tried using csvde.exe but umm...yeah, I think I got confused somewhere along the line. Ok...so maybe a good tool OR a good tutorial on csvde.Also, anyone use the MS Lockoutstatus tool? Any idea on...
- Tags: Dsadd, password
- Discussion threads 2006-07-31
- Lockoutstatus.exe troubles.
- So I'm having trouble with the Lockoutstatus.exe tool for Active Directory.This is happening on a fresh install, on a new domain. One I'm setting up for a test.I can't reset passwords wit the tool, I keep getting a message telling me the password does not meet the complexity requirements...
- Tags: accounts, active directory, jefeolson@..., lockout, Lockoutstatus.exe, networking, password, securiy, tool
- Discussion threads 2006-07-21
- How should I ship a computer?
- How should I ship a computer?Any tips on shipping a computer? I've got one I'm sending to some family in another state and I want to get it their safely.I do not have the packing the PC came in, and the case is rather large, 21x10x22 inches and 25...
- Tags: Desktops, jefeolson@..., PC, United Parcel Service of America Inc., computer
- Discussion threads 2006-07-17
- NEW - Using logins, monitor student access
- NEW - Using logins, monitor student accessOk, so my other very popular thread was for the single purpose of trying to find a way to track Internet use only by MAC address. Tough stuff, on purpose, it gave me 10 times the information I would have received than putting...
- Tags: jefeolson@..., active directory, internet, college, tracking, student, filter, track, networking, monitor, server, software
- Discussion threads 2006-06-13
- A head scratcher...monitoring student internet access.
- A head scratcher...monitoring student internet access.I got some really helpful information last time I posted here, so let's see what magic I can learn this time, hopefully my post will make sense, I'm still kinda dazed from a nasty power failure realted server crash today. I'm working my first gig...
- Tags: jefeolson@..., active directory, internet, college, tracking, student, filter, track, networking, dorm, computer, DHCP, Internet access, IP, monitoring
- Discussion threads 2006-06-07
- Needed: Most efficient way to separate a “public” network area from private
- I’m working as the only IT person for a small college, about 150 students and 30 staff, we are soon going to expand facilities accommodate 300 students and more staff.Up until now I have only had to worry about my 30 staff users, not too hard, running AD and have...
- Tags: domain, dorm, network, security, networking, network administration, jefeolson@..., student domain, router
- Discussion threads 2006-03-15
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