Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Technology Audit: Jacada - Jacada Fusion V3 and Jacada WorkSpace V3
- Jacada WorkSpace and Jacada Fusion, create the foundation for a Service Oriented Architecture SOA approach in reusing existing infrastructure assets. Jacada Fusion is applicable to any organisation type, and Jacada WorkSpace is focused on enhancing the operability of the contact centre and is a unified agent desktop for contact centres,...
- Tags: Audit, Jacada Ltd., Jacada Fusion, Real Estate, Desktops, Business Operations, Hardware
- White papers 2006-03-01
- Barriers to Executing Bundled Sales in the Contact Center: A Communications Industry Report
- Developing an effective bundling execution strategy has proven to be difficult in practice. The resources on the ground executing on corporate mandates are ill prepared and ill equipped to do the job they are being directed to do. In fact, the maze of systems that has come to clutter the...
- Tags: Barrier, Customer Service, Agent, Industry, Contact Center, Jacada Ltd., Sales, Real Estate, Product Marketing, Customer Relationship Management (CRM), Business Operations, Marketing, Enterprise Software, Software
- White papers 2005-12-16
- Customer Retention Strategies in Action: A Communications Industry Report
- As competitive pressures within the communications market continue to intensify, Communication Service Providers CSPs are forced to devote more resources to defending their customer base against poaching. As such, several visionary CSPs have begun to roll out programs that tightly integrate their traditionally tactical contact center operations with their corporate...
- Tags: Strategy, Industry, Jacada Ltd., Call Centers, Real Estate, Customer Relationship Management (CRM), Wireless, It Operations, Business Operations, Enterprise Software, Software
- White papers 2005-08-03
- Consolidating Banking and Financial Applications Onto a Unified Platform
- Banks have always been pioneers of new technology, and it should be no surprise that one of the first large-scale projects to use the Linux operating system should come from a leading bank. Linux, the so-called 'Shareware' operating system, has grown steadily over the last five years and the technical...
- Tags: Bank, Financial, Banking, Jacada Ltd., Financial Application, Linux, Operating Systems, UNIX, Open Source, Financial Services, Software
- Case studies
- Legacy Systems Integration: Options for E-Business, CRM and ERP Environments
- Legacy integration must support real-time access, ease of use, and meet time-to-market and ROI demands. The majority of the mission-critical data required by these new initiatives is locked behind legacy applications running on IBM mainframes, AS/400s and various other core systems. The data access incorporated into the new services must...
- Tags: Legacy System, ERP, Jacada Ltd., E-business, CRM, Integration, Mainframes, Hardware Upgrade, Roi/Tco, Servers, Enterprise Software, Hardware, Finance, Managerial Accounting, Software
- White papers
Additional Resources
- Jacada-CA Partnership Boosts Sales and Market Exposure
- Jacada Inc. is the world's leading provider of legacy integration and web enablement solutions. Jacada has been helping organizations increase the value and extend the use of its legacy mainframe and midrange applications, and core business processes in the mainframe environment. They provide legacy application integration and extension solutions to...
- Tags: application integration, business process, collaboration, Computer Associates International Inc., Jacada Ltd., mainframe, marketing, partnership, sales, team, Web, environment
- Case studies
- << Previous
- page 1 of 1
- Next >>
