Sponsored White Papers, Webcasts, and Downloads
Additional Resources
- Static Becky Backup (exe)
- Becky Backup is a backup tool which can backup your email and news messages, accounts, rules, contacts, junk mail settings, calendar, stationery, signatures and all Personal Settings into an archive from Becky and restores the Becky data from backup archive. This backup tool is very easy to use, a wizard...
- Tags: StaticBackup, Becky Backup, Backups
- Software downloads 2008-05-23
- Becky Internet Mail (exe)
- Becky is a multifeatured email client with a Windows Explorer look and feel. Becky lets you manage multiple accounts and offers MIME compatibility, text editing, mailbox management, and reminder capabilities. It also supports clickable URLs and email addresses within messages and features a Draft Box where you can store incomplete...
- Tags: Message, RIM-Arts Software Laboratory, Becky, E-mail, Internet, Microsoft Windows, Online Communications, Operating Systems, Software
- Software downloads 2008-04-09
- Top 10 signs you're getting burned out on your support tech job
- Ever wondered what happened to that can-do, users-are-god, I-exist-only-to-serve-you attitude of your early days as a support tech? Maybe you're suffering from a touch of burnout. Becky Roberts put together this slightly skewed list of symptoms to watch out for. We all have good days and bad...
- Tags: Job, TechRepublic Inc., Recruitment & Selection, Keyboards, Human Resources, Workforce Management, Hardware, Peripherals
- Download resources 2006-01-23
- Top support tech resources: Best of Becky Roberts
- Longtime TechRepublic contributor Becky Roberts is well acquainted with the ups and downs of the IT industry, having worked in the field for more than 16 years. Her knack for offering pragmatic advice on solving technical problems and dealing with users effectively and tactfully -- delivered with a healthy dose...
- Tags: Strategy, Management
- Download resources 2007-04-04
- MSDN Webcast: Visual Studio Tools for Office Straight From the Experts: Robert Green (Level 200)
- The presenter of this webcast interviews Robert Green, expert in Microsoft Visual Studio 2005 Tools for the Microsoft Office System VSTO. Robert shares some of his experiences with using VSTO and provides an example of the types of solutions he has built. Finally, the attendee of this webcast will learn...
- Tags: Microsoft Developer Network, Microsoft Visual Studio, Webcast, Microsoft Office, Microsoft Corp., Tool, Robert, Microsoft Development Tools, Digital Media, Productivity, Development Tools, Software Development, Software/Web Development, Consumer Electronics, Personal Technology
- Webcasts
- 10 signs that you aren't cut out to be a support tech
- So you want to be a computer support technician. Or perhaps you are one already, but you can't decide whether you're just having a bad week or you're really not cut out for the job.The ability to do well in any job and to enjoy it depends to a certain...
- Tags: Tech, Blog, Blogging, Internet
- Download resources 2007-08-20
- 10 ways to train your boss to give you the support you need
- Got a lousy boss? Never gives you guidance or the praise you so richly deserve? Never takes you to lunch? Worse, do you sometimes get the impression that your boss doesn't even remember you exist? If you think there's nothing you can do about it, think again. Instead of wasting...
- Tags: Strategy, Management
- Download resources 2006-06-29
- Advanced Mailbox Password Recovery (zip)
- A program to recover login and password information stored locally for most popular e-mail clients: Microsoft Internet mail and news, Eudora, TheBat, Netscape Navigator/Communicator mail, Pegasus mail, Calypso mail, FoxMail, Phoenix mail, IncrediMail, @nyMail, QuickMail Pro, MailThem, Opera mail, Kaufman Mail Warrior, Becky Internet mail. Also includes POP3 and IMAP...
- Tags: Password, Recovery, Mailbox, ElcomSoft
- Software downloads 2004-09-23
- IT consulting: The customer isn't always right
- When a customer is wrong, it can be difficult to get them to come around to your way of thinking. Robert L. Bogue explains why listening, teaching, and giving them time to process information can go a long way. by Robert Bogue
- Tags: Information Technology, Customer, Consulting, Person, Robert Bogue, Outsourcing, It Operations, Business Operations, Outsourcing & Subcontracting
- Blog posts 2008-06-25
- 10+ user complaints about IT support
- Being a support pro can entail a fairly high level of aggravation, some maybe a lot of which can be laid at the doorstep of the very customer you serve: the end user. But it helps to take a step back occasionally and consider the situation from the user's perspective,...
- Tags: TechRepublic Inc., Performance, Information Technology, Performance Management, Strategy, Human Resources, Workforce Management, Management
- Download resources 2005-06-06
- Solutions to the top ten peeves of a support tech
- It's easy to fall into a pattern of complaining about work annoyances and assuming there's nothing you can do about them. But IT pro Becky Roberts--who recently shared her top ten peeves about being a support tech--decided to look for ways to ease some of her on-the-job aggravations. In this...
- Tags: TechRepublic Inc., Information Technology, Strategy, Branding, Management, Marketing
- Download resources 2005-05-23
- The worst foods to eat over a keyboard (and the best ways to clean up the mess)
- We caution our users about the consequences of snacking while typing--and then, of course, we turn around and do it ourselves. Whether it's a second breakfast, a desperately needed sugar buzz, or cold pizza on the fly, bits and pieces inevitably find their way into the keyboard. Not surprisingly, some...
- Tags: Food, Keyboards, Hardware, Peripherals
- Download resources 2005-05-03
- 10 signs that it's time to look for a new job
- Making a job change can be a life-altering decision, often requiring considerable courage and a leap of faith--but it's easier if you're convinced it's the right thing to do. Having just made a major career shift herself, IT pro Becky Roberts put together a list of factors that helped guide...
- Tags: Job, Sign, Recruitment & Selection, Professional Development, Human Resources, Workforce Management, Career
- Download resources 2006-08-29
- 101 uses for canned air: The complete list
- IT pro Becky Roberts recently came up with a list of 26 creative uses for the humble product known as canned air. Falling a little short of the '101 uses' target, she challenged her peers to contribute their own ideas to help reach that goal. And fueled by inventive spirit...
- Tags: TechRepublic Inc., Strategy, Management
- Download resources 2005-06-14
- The top 10 peeves of a support tech
- If you've spent even a little time in the tech support biz, you're bound to have a list of special aggravations that drive you crazy on a semi-regular basis. Like users who deny all responsibility for the 'mysterious' appearance of unsupported software on their machines. Or the executive who insists...
- Tags: TechRepublic Inc., Tools & Techniques, Strategy, Management
- Download resources 2005-04-21
- Best of the blocked: Which e-mail attachments are on your hit list?
- If you're tired of seeing your e-mail server buried in an avalanche of recreational attachments, take a look at one tech's growing zero-tolerance block list. Movies, music, and the never-ending assortment of other extracurricular attachments are the bane of most corporate e-mail systems, especially when an effective...
- Tags: E-mail Attachment, E-mail, Online Communications
- Download resources 2005-08-26
- Top support tech resources: Best of Becky Roberts
- http://downloads.techrepublic.com.com/abstract.aspx?docid=289996After you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content Team
- Tags: JodyGilbert
- Discussion threads 2007-04-04
- Turbo Pizza (exe)
- Rebecca and Robert are avid restaurateurs ready to start their next adventure. With a secret family recipe they can turn any dive into a pizza paradise. Help Rebecca and Robert build a successful franchise through turbo service, great food, a welcoming atmosphere, and a reputation making Turbo Pizza the best...
- Tags: Food & Beverage, Manufacturing
- Software downloads 2007-07-25
- Novell Logon Screen and Legal Notice
- Hi,I'm currently running Novell Client 4.91 SP3 and Netware 6.5 SP5. Here is my problemWe are implimenting a NEW Internet Usage Policy and would LIKE to have this Policy to be VIEWED and ACCKNWLEGED by a ueser BEFORE logging in to our network. Any suggestions on how to...
- Tags: Robert.Lisi@..., Novell Inc.
- Discussion threads 2007-07-13
- << Previous
- page 1 of 1
- Next >>
