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Best practice for Network password management: When managing a midsize company of about 50 users, is it best practice to manage Network passwords? What I mean is, should the IT Department know every employee's NT password? This is a ongoing debate at my company. The current policy allows the IT Department (party of 2) to manage...; Tags: Microsoft Windows NT, network, tommy.moua@..., IT Department, employee password, NT password, Network Password, password, best practice; Discussion threads 2007-11-13
Certifications?: It would be interesting for me to find out how many readers agree or disagree on this this comes after reading other discussions on certificationsI started my computing career and training 17 days after I left school - 1 July 1996 - I did a 4 week Access to...; Tags: Quality, PRODUCTIVITY, tom_housden@..., certification, information technology, IT Department, computer; Discussion threads 2007-11-06
Poll: Which consumer technology causes the most havoc for your IT department?: The widespread use of consumer technologies such as smartphones, Web mail, and USB flash drives has made it easier for users to communicate and to share and transport their personal and work data. But it has also resulted in many additional headaches and new challenges for IT departments. We'd like...; Tags: Information Technology, Department, Jason Hiner; Blog posts 2007-09-14
Poll: Which consumer technology causes the most havoc for your IT department?: Which consumer technology causes the most havoc for your IT departmeConsumerisation as Gartner put it. my answer would be all of the above.Time to kick everyone off the server network only allow the untamperable apps out plus little no data on the machine and let users do whatever... up to...; Tags: rw@..., IT Department, consumer technology, upper management, information technology; Discussion threads 2007-09-14
New IT Department: I have been hired as the first permanent IT guy for my current employer local government. Prior to this I worked for a local IT company that supported my current employer. We handled such things as hardware/software installs, IT purchase consulting, and basice help desk issues. The city decided that...; Tags: Strategy, whitecat, IT Department, information technology, security; Discussion threads 2007-08-13

Sanity check: Did The Wall Street Journal sabotage businesses by publishing tips on how to circumvent IT?: In the Monday, July 30, edition of The Wall Street Journal, there was a special section on technology that led with the article "Ten Things Your IT Department Won't Tell You" by Vauhini Vara. If you haven't read the article, you should take a look because some of your users...; Tags: Security, Wall Street Journal, Information Technology, Compliance, E-mail, User, Jason Hiner; Blog posts 2007-08-03
Poll: Does your IT department manage mobile phones?: Does your IT department manage mobile phones?Take the TR poll:http://blogs.techrepublic.com.com/hiner/?p=510If you do manage mobiles, what are the issues and challenges that your IT department faces?Mobiles are a headacheMy company is in special education and because of this we have strict policies controlling the use of cameras. A big problem...; Tags: Telecom & Utilities, Jason Hiner, phone, IT Department, cell phone; Discussion threads 2007-06-18
Is the best IT model the centralized or decentralized approach?: There are other issues at play...Other issues on whether to centralize or decentralize include whether the organization's business depts have equal footing, or if they tend to pull rank on the IT department. Do these other departments have a full understanding of what is really involved in decentralization? At...; Tags: m0a0t7rix@..., IT Department, information technology, Decentralization; Discussion threads 2007-05-26
My best tips for leading an IT department to success: What are your best IT leadership tips?I've provided a few IT leadership tips in a new article:http://articles.techrepublic.com.com/5100-10878_11-6180549.htmlBut I'd like to hear some wisdom from the crowd. What are your best tips for leading an IT department to success?; Tags: Jason Hiner, IT leadership, IT Department; Discussion threads 2007-05-02
Global Address List: Is it possible to export a filtered list?: MS Outlook - 2003 SP2Exchange - unsure of versionI am a general user trying to ascertain how easy/hard it is for our IT department to filter then export the Global Address List as well as maybe a point in the direction on where I can find this documentation if possible....; Tags: Microsoft Windows XP Service Pack 2, mark.cunningham@..., Global Address List, IT Department; Discussion threads 2007-04-24
What's the best way to organize an IT department?: Organizing an IT department, follow this link to the original thread ...http://techrepublic.com.com/5208-6230-0.html?forumID=102&threadID=220083&start=0; Tags: Jason Hiner, IT Department; Discussion threads 2007-04-24
What's the best way to organize an IT department?: Today TechRepublic member joebastian posted in our Forums asking for advice on how to best organize an IT department. With a department of over 200 IT staff, joebastian is looking for "What would be the best org structure of this dept." and wants to know "the designations and the job...; Tags: techrepublic forums, Techrepublic, IT strategy, It Management, forum post; Blog posts 2007-04-24
Why your IT department should present a united front: Have you ever found yourself bad-mouthing another member of your department while trying to resolve a problem or situation that person caused? What sort of reaction did you get from the customer?; Tags: calvin sun, career, communications, customer relations, it department, JodyGilbert; Discussion threads 2007-03-07
to report or not to report: Recently i left a company which does not have the proper licensing for software. I am also an MCSE. I informed my boss of the issue, and was ignored. The company has 200 employees and will gross 23 million this year. The network is over 350 PCs. It is also...; Tags: career, halonsx@..., IT Department; Discussion threads 2007-02-15
Advice on How To Develop A Customer Service/Support Policy: I have been tasked with the responsibility of creating a customer service/support policy for our IT department. My manager would like it to consist of the areas we support (hardware/software), the expected turnaround time our customers should receive based upon type of issue, and what is supported after-hours. He wants...; Tags: cvarney, IT Department; Discussion threads 2007-01-03
Advice on How To Develop A Customer Service/Support Policy: I have been tasked with the responsibility of creating a customer service/support policy for our IT department. My manager would like it to consist of the areas we support (hardware/software), the expected turnaround time our customers should receive; Tags: cvarney, IT Department; Discussion threads 2006-12-08
Is your IT department scalable?: IT training importantThe main problems is those who frame organization charts dont consider IT as a department. As a result no training is given to IT personell and then when IT demands grow they setup a department with someone without formal training who will always implement archaic projects, hire...; Tags: wkabula@..., information technology; Discussion threads 2006-09-28
baby boomers leaving soon: ok so we're all aware that the baby boomer generation is approaching retirement, so what does everyone think this is going to do for the IT field is it going to make company's do more outsourcing and visa's for people, or is it going to force the company's to start...; Tags: baby boomer, boomer, career, information technology, IT Department, opportunity, retirement, sprinkl3s; Discussion threads 2006-07-28
Is your IT department centralized or distributed?: A new TechRepublic poll question asks, "Does your company have a centralized IT department or distributed IT with different technology groups reporting to different business units?- Centralized- Distributed"How is your IT department organized and how well does the current structure work?CentralizedWe all work out of one location (all 5 of...; Tags: IT Department, Centralized, Distributed, it management, poll, information technology, Jason Hiner, centralization; Discussion threads 2006-07-27
10 user complaints about IT support: 10 user complaints about IT supportarticle root10 user complaints about IT supportWas this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content TeamAgree 100%The company that I worked for was purchased by a larger entity. Having had the "total control" to...; Tags: IT Support; Discussion threads 2006-04-25

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