Sponsored White Papers, Webcasts, and Downloads
- BNET Industries
- Interactive Intelligence is a provider of software applications for contact centers as well as mission critical voice over Internet protocol VoIP applications. Co.'s applications are...
- Interactive Intelligence company page on BNET »
TechRepublic Resources
- The Interaction Center Platform
- The Interaction Center Platform is a powerful platform for implementing comprehensive interaction management covering not only telephone calls and faxes but also e-mail messages, Internet text chats, and Web callback requests. It also provides a smooth transition from circuit-switched telephony to voice over IP. Using the Interaction Center Platform, enterprises,...
- Tags: Interactive Intelligence, Interaction Center Platform, Fax, Call Centers, Internet, Business Services, VOIP, E-mail, Telephony, Telecom & Utilities, Customer Relationship Management (CRM), Telecommunications, It Operations, Networking, Online Communications, Enterprise Software, Software
- White papers 2005-05-25
- Interactive Intelligence + CRM: The Complete Integration of Information and Interaction Management
- Interactive Intelligence has pioneered multimedia interaction management solutions for enterprises, contact centers, and service providers that help organizations more effectively meet customer demands and improve the overall communications experience. The product solutions from Interactive Intelligence offer comprehensive Customer Relationship Management CRM integration that allows organizations to provide unsurpassed information and...
- Tags: Interactive Intelligence, CRM, Integration, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2005-04-01
- ACD Processing: IC's Automatic Communication Distribution
- Interaction Center's ACD Automatic Communication Distribution intelligently routes interactions based on agent availability, skill levels, costs, priority and any other attribute one choose. ACD quickly finds the best match between agent and interaction by calculating agents' scores and interaction scores. This white paper provides an overview of how ACD works...
- Tags: Interactive Intelligence, Integrated Circuit, Agent, ACD, Real Estate, Semiconductors, Business Operations, Hardware
- White papers 2004-11-30
Additional Resources
- A Breakthrough Vision in Financial Intelligence
- This webcast presents an interactive and insightful look at SAS Financial Intelligence. A comprehensive system for ensuring corporate compliance, efficiency, profitability and performance, SAS Financial Intelligence provides the power to transform the finance department into a reliable, trusted adviser for other areas of the company.
- Tags: Financial, SAS Institute, Vision
- Webcasts
- Oracle Business Intelligence: Standard Edition One, Release 10g
- Oracle Business Intelligence, Standard Edition One is a comprehensive business intelligence BI offering designed for small-to-midsize businesses or departments in larger organizations. It is a complete BI solution that includes interactive dashboards, highly formatted reporting, ad hoc query and analysis, Extract-Transform-Load ETL, data modeling, and server administration - all in...
- Tags: Oracle Corp., Oracle Business Intelligence, Pricing, Business Intelligence, Tools & Techniques, Databases, Enterprise Software, Marketing, Software, Data Management, Management
- White papers 2007-05-01
- The Intelligence Education Framework for the 21st Century
- This paper addresses the concept of establishing a community-wide intelligence education framework that meets the needs of intelligence professionals at all levels of federal, state, and local government. In its current form, Intelligence Education and Training IET is composed of many schools and programs that cover the intelligence cycle. However,...
- Tags: Northrop Grumman Corp., Government, Quality, Workforce Management, Vertical Industries, Business Operations, Human Resources, Enterprise Software, Software
- White papers 2005-08-15
- Insurance Business Intelligence - A Model-Driven Approach to Integrated Analytics
- This paper discusses the issues involved in building an end-to-end business intelligence system, looks at the benefits that packaged intelligence models have to offer in such an environment, and reviews the insurance intelligence solutions available from SAS Institute. The SAS Business Intelligence platform includes a number of integrated software components...
- Tags: Analytics, SAS Institute, Business Intelligence System, SAS Business Intelligence Platform, Insurance, Financial Planning, Business Operations, Corporate Insurance, Finance
- White papers 2002-11-18
- Spatial Intelligence: Location Matters
- Spatial Intelligence adds the geographic dimension to knowledge management through the sourcing and cleansing of business data, and the integration of spatial and traditional analytics and visualization to enhance Business and Predictive Intelligence. Bringing the power of spatial analysis to bear to measure past performance and results business intelligence and...
- Tags: Intelligence, SAS Institute, Spatial Intelligence, Knowledge Management, Research & Development, Business Intelligence, Tools & Techniques, Strategy, Enterprise Software, Software, Business Operations, Data Management, Management
- White papers 2007-08-09
- Building Business Intelligence With Microsoft Office XP and Microsoft SQL Server 2000 Data Analysis Services Demo 2: Accessing and Publishing Business Intelligence Data With Microsoft Excel
- This webcast shows how to connect to an OLAP cube from Microsoft Excel and bring data from the cube into a PivotTable. The webcast will also show how to manipulate the data and publish the table as an interactive Web page.
- Tags: Data Analysis, Microsoft SQL Server, Microsoft SQL Server 2000, Microsoft Office XP, Microsoft Corp., Analysis, Microsoft Excel, Pricing, Business Intelligence, Tools & Techniques, Databases, Microsoft Office, Enterprise Software, Digital Media, Office Suites, Software, Marketing, Data Management, Management, Consumer Electronics, Personal Technology
- Webcasts
- ClickerAct (exe)
- Make your photos and movies interactive and clickable. With this simple utility you can make your own interactive presentations, virtual tours, interactive movies, interactive slideshows, or even games at your home using your PC, with any photos and movie clips of your own, and no programming skill is required.
- Tags: Photograph, Movies, Programming, Development Tools, Software Development, Software/Web Development
- Software downloads 2006-01-18
- Accelerating Retail Business Intelligence
- Oracle Retail Business Intelligence Accelerator jumpstarts the business intelligence initiative in each phase of the project lifecycle, enabling a faster ROI on the project. The business intelligence solution provides retailers with packaged analytics and reports, which significantly reduces the time to value. The underlying infrastructure, with its integrated technology components,...
- Tags: Oracle Corp., Retail Company, Oracle Retail Business Intelligence Accelerator, Business Intelligence Solution, Pricing, Business Intelligence, Tools & Techniques, Retail, Databases, Enterprise Software, Marketing, Software, Data Management, Management
- White papers 2005-09-01
- Leveraging Intelligence Resources
- Intelligence agencies are under tremendous pressure to perform. Escalating terrorist threats from around the world have created national security imperatives to collate, decipher, corroborate, and disseminate accurate intelligence analyses effectively in a timely manner. The problem is that intelligence officers and analysts suffer from information overload. In reality, there are...
- Tags: Agency, Problem, Intelligence, Analyst, Machine Translation, Advertising & Promotion, Corporate Communications, Marketing
- White papers 2007-02-01
- Emotional Intelligence (zip)
- Emotional Intelligence--what it is and why it is important defines Emotional Intelligence describes the benefits, identifies the key competencies, offers a few illustrative stories and serves as a preview to smart emotions for busy business people. Smart emotions is a "how to" book that teaches five simple techniques proven to...
- Tags: Byron Stock & Associates, Emotional Intelligence, Leadership, Tools & Techniques, Management
- Software downloads 2008-03-06
- PriceMinister Makes Marketing Dynamic and Interactive With Oracle Business Intelligence Tools
- PriceMinister is the third most popular e-commerce site in France and attracts more than 12 million visits per month, with over 4 million members and more than 18 million products for sale. The company wanted to replace an outdated and rigid decision-support tool with a more useful business intelligence solution....
- Tags: Oracle Corp., Oracle Business Intelligence, Tool, PriceMinister, Pricing, Business Intelligence, Tools & Techniques, Productivity, Databases, Marketing Research, Enterprise Software, Marketing, Software, Data Management, Management
- Case studies
- SAS Intelligence Solutions for Education: SAS Business Intelligence
- The attendee of this webcast will learn how SAS Business Intelligence can help one to spend less time looking for answers and more time driving strategic decisions for the school or district. An on-screen demonstration of SAS Business Intelligence using education roles and data is included!
- Tags: Business Intelligence, Education, SAS Institute
- Webcasts
- Okoker Brains Practicer (exe)
- Okoker Brains Practicer is an intelligence practice software. It can improve the intelligence quotient of children and adult. It provides 7 kinds of method to exercise your intelligence. Specially, it is very helpful with the man that has a bad memory. If you want to become cleverer, don't hesitate. Improves...
- Tags: Software, Intelligence, Okoker Brains Practicer, Tools & Techniques, Management
- Software downloads 2007-08-16
- Using Emotional Intelligence in the Technical Professions
- In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence EI and how you can use it in professional situations. Dr. Greer discusses the importance of emotional intelligence and explains how EI can help you pursue your goals, improve your persuasive abilities, and be more...
- Tags: Emotional Intelligence, Leadership, Tools & Techniques, Management
- Webcasts 2008-01-01
- Interactive Reporting (exe)
- Interactive Reporting is an intuitive business Intelligence tool that allows executives to quickly and easily analyze financial data. Report definitions are contained within templates. These contain the majority of the business logic necessary for analyzing a particular problem domain. Templates are then connected to your own data by way of...
- Tags: Interactive Reporting, Databases, Financial Accounting, Storage, Enterprise Software, Software, Data Management, Finance, Hardware
- Software downloads 2006-04-18
- The Emerging Trend to Sales and Marketing Intelligence, Part 1
- Business and customer intelligence have largely been associated to application providers that couple ETL tools with high-powered analytical capabilities to help sales and marketing managers integrate disparate databases into data warehouses to run through millions of rows of data in hope that they be able to cater to customer needs....
- Tags: Sales Strategy, Marketing Research, Sales, Marketing
- White papers 2004-08-27
- Janssen-Cilag SpA Advances Business Strategy With Flexible Business Intelligence Solution
- Janssen-Cilag wanted to expand business intelligence capabilities to support business strategies and integrate multiple company functions in a single system, including sales and marketing, credit collection, medical direction, and product managers - ensuring that each function has a customized vision of the company's data resources. The challenge was to integrate...
- Tags: Oracle Corp., Business Strategy, Company Function, Pricing, Business Intelligence, Tools & Techniques, Sales Strategy, Databases, Enterprise Software, Marketing, Software, Data Management, Management, Sales
- Case studies 2008-05-01
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