Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- The Power to Know With Customer Interactions
- Interaction analytics is a perfect complement to today's advanced Business Intelligence BI solutions that analyze transactional and CRM information. Interaction analytics coupled with BI solutions can provide the voice of the customer - the "Direct line" to what they are saying today. Now a person can understand "Why it happened"...
- Tags: Analytics, NICE Systems Ltd., Interaction Analytic, Pricing, Business Intelligence, Tools & Techniques, Financial Planning, Enterprise Software, Databases, Marketing, Software, Data Management, Management, Finance
- Webcasts
Additional Resources
- Getting Started With Operations Analytics
- Even sophisticated organizations are sometimes unsure how to proceed with analytic applications. This paper uses a case study to define an analytic application and characterize the problems analytic applications are good at solving. It then shows how analytics can deliver value to the operations function. As organizations mature in their...
- Tags: Analytics, Analytic Application
- White papers
- Building Analytic Workspaces
- The Oracle OLAP OnLine Analytical Processing option of Oracle Database 10g Enterprise Edition provides advanced analytic features to help summarize, analyze, and calculate data faster than or in ways not possible with standard SQL. Oracle OLAP can access data stored in relational tables but also includes a special storage structure...
- Tags: Oracle Corp., OLAP, Workspace, Data Mining, Databases, Enterprise Software, Software, Data Management
- White papers 2005-11-01
- Clearing the Path to OLAP
- The OLAP option in Oracle9i Database Release 2 introduced analytic workspaces and the true integration of relational and multidimensional datatypes in the same database. Until now, the only way developers and DBAs could use the analytic workspaces was to construct them manually by using command-line API calls. But with the...
- Tags: Oracle Corp., OLAP, Workspace, Data Mining, Databases, Pricing, Enterprise Software, Software, Data Management, Marketing
- White papers
- Using Predictive Analytics Within Warehouse Builder
- Data mining can uncover useful information buried in vast amounts of data. However, it is often the case that many users that could benefit from these results do not have any data mining expertise. To date, most predictive analytic operations require the extraction of data to a separate analytic server...
- Tags: Oracle Corp., Predictive Analytics, Data Mining, Business Intelligence, Databases, Marketing Research, Pricing, Tools & Techniques, Enterprise Software, Software, Data Management, Marketing, Management
- White papers 2006-03-01
- A Survey on TCP Performance Evaluation and Modeling
- This paper is an introduction to the recent advances in performance evaluation and modeling of Internet congestion control. In particular, it focuses on the class of analytic models of TCP that explicitly consider the interaction between the transport and the network layer. Being analytic models, they can determine the impact...
- Tags: Performance, TCP, Survey, Modeling, Tcp/Ip, Research & Development, Performance Management, Networking, Business Operations, Human Resources, Workforce Management
- White papers 2007-01-01
- Spreadsheet-Aided Numerical Experimentation: Analytic Formula for Fibonacci Numbers
- Spreadsheet representations of recurrences allow numerical experimentation with potential analytic solutions to those recurrences. This paper uses a very simple recurrence for which the analytic solution is quite obvious when one examines the values generated by the recurrence, and then examines another recurrence for which the solution is not obvious.
- Tags: Solution, Experimentation, Spreadsheet, Productivity
- White papers 2005-05-07
- Financial Services and CRM: Shining the Light Inside the Black Box of Analytics
- This webcast will focus on the strengths and weaknesses of current marketing and CRM analytic approaches, including BI OLAP and dashboard tools so popular today, that are being used to drive marketing measurement and evaluation. In particular, the webcast will focus on the limitations of some traditional marketing measurement approaches,...
- Tags: Analytics, Financial Service, SAS Institute, CRM, Marketing Research, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- Analytic Workspace Manager and Oracle OLAP 10g
- Designing and implementing the dimensional model is one of the core activities of building a business intelligence application. The OLAP Option to Oracle Database 10g is the OnLine Analytic Processing OLAP server for business intelligence. Analytic Workspace Manager, the primary administrative tool of the OLAP Option, provides users with the...
- Tags: Oracle Corp., OLAP, Oracle Database, Oracle Database 10g, Data Mining, Databases, Enterprise Software, Software, Data Management
- White papers 2004-11-01
- Interaction (msi)
- Interaction is a Windows software program specifically designed to draw and analyze statistical interactions. With Interaction you can: easily create interaction graphs using dichotomous, categorical, or continuous variables; instantly perform a complete statistical analysis of your interaction data; use data from many different formats to draw your interaction graphs, including...
- Tags: Graph, Interaction, Interaction Graph, Microsoft Excel, Microsoft Windows, E-mail, Microsoft Office, Office Suites, Software, Operating Systems, Online Communications
- Software downloads 2006-03-23
- Spotfire VAR Webcast: Use Your Intelligence to Expand Your Business
- DecisionSite enables organizations to rapidly create and deploy analytic applications configured for any businesses process that capture the best practices and intelligence of decision-making business processes. This webcast explores the Spotfire DecisionSite analytic application platform and the merits of joining the Spotfire Reseller program, which offers lucrative recurring margins and...
- Tags: Webcast, Spotfire Inc., Analytic Application, DecisionSite
- Webcasts
- SAS In-Database Processing With Teradata: An Overview of Foundation Technology
- Customer requirements to understand and act on critical business issues such as fraud detection, credit risk, price optimization, warranty analysis, and customer retention demand efficient handling and utilization of Business Intelligence BI, data integration, and analytic components. The scope of analytic computations and the volume of data and data sources...
- Tags: Teradata, SAS Institute
- White papers 2008-03-14
- The Interaction Center Platform
- The Interaction Center Platform is a powerful platform for implementing comprehensive interaction management covering not only telephone calls and faxes but also e-mail messages, Internet text chats, and Web callback requests. It also provides a smooth transition from circuit-switched telephony to voice over IP. Using the Interaction Center Platform, enterprises,...
- Tags: Interactive Intelligence, Interaction Center Platform, Fax, Call Centers, Internet, Business Services, VOIP, E-mail, Telephony, Telecom & Utilities, Customer Relationship Management (CRM), Telecommunications, It Operations, Networking, Online Communications, Enterprise Software, Software
- White papers 2005-05-25
- Functionalism: A New Approach to Web Analytics
- Despite dramatic improvements in the reporting and measurement capabilities of common web analytic tools, the actual practice of web measurement has not shown similar advances. The results of many analytic efforts are disappointing, and the usefulness of web measurement to an organization is still very dependent on having an outstanding...
- Tags: Web, Analytics, Web Analytics, Tool, Web Measurement, Channel Management, Productivity, Marketing
- White papers 2006-07-01
- Building Blocks to Evolving Your Analytic Practice
- Building a top tier analytics practice is an evolution. It should grow and strengthen from past experiences and vision on where one needs to go. Although many CRM systems claim they will answer all the analytic questions that are needed, many of the systems fall short of their promise. The...
- Tags: Analytics, SAS Institute, Building Block, Financial Planning, Enterprise Software, Finance, Software
- Webcasts
- AMMI Macros for Multiplicative Interaction Models
- SAS macros have been developed to provide user-friendly statistical software for the analysis and interpretation of interaction in two-way experiments. These newly developed macros are called the AMMI (Additive Main-effects and Multiplicative Interaction) macros. The AMMI models allow one to analyze two-way data with interaction even if there are no...
- Tags: SAS Institute, Macro
- White papers 2006-02-28
- The Great Debate: Buy Versus Build -- Oracle's Pre-built Analytic Applications Versus Building a Custom Warehouse
- This Business Intelligence Consulting Group whitepaper explores the relative pros and cons of deploying pre-built analytic applications from Oracle versus building a custom data warehouse against Oracle E-Business Suite, Peoplesoft, Siebel, or similar systems.
- Tags: Oracle Corp., Business Intelligence, Operational Accounting, Storage, Enterprise Software, Software, Data Management, Finance, Hardware
- White papers 2007-09-12
- State Auto Selects SAS Enterprise BI Server
- Providing superior insurance products at competitive prices and quality customer service have been hallmarks of State Auto since its beginnings in 1921. Now, the insurer is turning to SAS to provide its primary analytic and Business Intelligence BI solutions. Using SAS analytic tools and the SAS Enterprise BI Server component,...
- Tags: SAS Enterprise BI Server, SAS Institute, business intelligence, customer service, insurance, server, asset, tool
- Case studies 2006-10-20
- Analytic Functions in Oracle Warehouse Builder
- Analytic Functions are an important feature of the Oracle database that allows the users to enhance SQL's analytical processing capabilities. These functions enable the user to calculate rankings and percentiles, moving window calculations, lag/lead analysis, top-bottom analysis, linear regression analytics and other similar calculation-intense data processing. This white paper describes...
- Tags: Oracle Corp., Construction, Databases, Enterprise Software, Software, Data Management
- White papers 2004-08-01
- Building Customer Relationships One Interaction at a Time
- Successful customer-oriented companies have figured out that customer relationships can only be built one interaction at a time, and are re-aligning objectives around just that: the customer interaction. Given this reality, imagine an environment where one could personally direct the outcome of every single customer interaction, start to finish. Where...
- Tags: Customer Interaction, Customer Relationship
- White papers 2007-09-01
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