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- Blue Cross and Blue Shield of Kansas City Streamlines Claims Processing With Facets e2 Workflow
- Blue Cross and Blue Shield of Kansas City BCBSKC is the largest not-for-profit health insurer in Missouri and the only not-for-profit health insurer in Kansas City. Each year, BCBSKC processes more than 9.6 million healthcare claims. Although most claims are processed automatically on the company's Facets Extended Enterprise platform, some...
- Case studies 2006-09-01
- Insurance Company Integrates Records Management Into Claims Workflow for End-to-End Efficiency
- This company is a diversified insurance organization that offers a broad range of products in the property/casualty field - from home, auto and life to general liability and workers compensation. Over the years, this insurance company has grown by acquiring new companies and affiliates across the country. Company management understood...
- Case studies
- Midwest Insurer Grows Business 250 Percent With Faster Workflow, Greater Intelligence
- Triangle Insurance Company, a Midwestern insurance company, used a proprietary AS/400 solution that slowed workflow and limited business intelligence. So the company migrated to Atlas, an end-to-end property/casualty software administration system from Property & Casualty Management Systems, a Microsoft Certified Partner. Triangle Insurance has grown its business 250 percent, to...
- Case studies
- Insurance: Gothaer Group - Reduce Costs by integrating content with BPM
- To stay competitive in the fast-moving insurance market, Gothaer must be able to redesign business processes and internal workflows quickly and at low cost. With largely paper-based systems, the company lacked flexibility and speed and could not easily undertake a planned consolidation of outlying offices to central sites. ...
- Case studies 2007-01-23
Additional Resources
- Roadmap to Profitable Growth in Insurance
- This webcast shows how insurance industry leaders are becoming more competitive and efficient by taking a customer-centric and architecture-focused approach to growth. The listener will discover the importance of channel integration, service-oriented architecture, business process management and workflow in addressing the five key steps to profitable growth in insurance.
- Webcasts
- Using Email Management and Workflow Software to Route Information and Maximize Efficiency
- At Michigan Millers Mutual Insurance Company, the number-one priority is their customers. They are constantly evaluating the processes in an effort to determine how one can provide faster turnaround time and better customer services - this has been the driver for their success for the past 125 years. Prior to...
- Case studies 2007-08-23
- Enhancement and Management of Multiple Underwriting Applications for a Large Insurance Corporation
- The client is a USD 170 Billion conglomerate operating across 130 countries. MindTree Consulting leveraged its expertise in the insurance and financial domain and internet technologies to enhance and maintain complex, business critical underwriting applications for a large insurance provider. MindTree helped reduce operational overheads, improved workflow, and reduced turnaround...
- Case studies 2008-01-24
- Friends Cove Mutual Insurance Company: Revolutionizing Services Across Pennsylvania Through Effective Automation
- Friends Cove Mutual Insurance Company, located in the historic town of Bedford, Pennsylvania, has served Pennsylvanians for more than 130 years. Friends Cove grew steadily for decades. As the company expanded across the state, staff had to collect and distribute considerable paperwork to geographically dispersed agents and clients. This made...
- Case studies 2009-05-23
- Document and Image Processing With Documentum
- Regulatory compliance and competitive pressures are driving Financial Services and Insurance companies to streamline the creation, management, delivery, and archival of a wide range of documents, such as policies and manuals, claims, loans, contracts, pitch books, trade confirmations, and more. In this webcast, you'll find out how the Documentum ECM...
- Webcasts
- Workflow & Innovation: Michigan Millers Realizes ROI While Going Green With Enterprise Approach to Document Management
- Like many insurance providers for small and midsized businesses, Michigan Millers Mutual Insurance Company was besieged with paper. Few years ago, the company stored its information in approximately 75 four-drawer filing cabinets, each filled to capacity. Inefficient access to information took its toll: active policy and claims files were lost,...
- Case studies 2007-07-27
- Mailing to selected contacts via Excel 2000/Outlook 2003
- Good Morning,I work in the illustrious world of P&C Insurance, and to help streamline my workflow, I've created a "risk submission log" in Excel. The spreadsheet has 5 columns, from left to right: Insurance Company Name, Submit check boxes correspond with the Insurance Company, Date Submitted, Response, & Notes.Here's...
- Discussion threads 2007-11-14
- Insurance: OZ becomes a national cost-efficiency leader with IBM solution
- Insurance companies are often associated with paperwork and slowed down by it. That was the case over four years ago with OZ Zorgverzekeringen OZ, a nonprofit provider of health insurance for 615,000 citizens of southwest Holland. But in 2002, OZ implemented an IBM content management solution and began moving away...
- Case studies 2006-07-24
- Erie Insurance Cuts Power Costs and Helps Employees Work More Productively With Intel vPro Technology
- Erie Insurance is a multiline insurance company offering auto, home, commercial, and life policies. Erie's corporate office is located in Erie, PA, and with 22 branch offices in 11 states, managing the desktop environment is a challenge. A top priority for the IT team is avoiding user downtime that could...
- Case studies 2009-06-01
- Lanier Cuts Costs, Streamlines Workflow for 15-Year Customer Zurich North America
- Zurich North America is a leading property-casualty insurance provider in the United States and Canada, and a Lanier customer since 1987. For more than 15 years, Zurich has turned to Lanier to keep a wide range of document costs under control, find new ways to reduce total cost of ownership...
- Case studies
- MSDN Webcast: MSDN Unwrapped for Financial Services: Windows Workflow Foundation (Level 200)
- The attendee of this webcast will learn how the technology within the Microsoft .NET Framework version 3.0 can help automate workflows in financial services organizations. After a brief introduction to the Windows Workflow Foundation WF and its components, the presenter will discuss how insurance, banking, and capital market organizations can...
- Webcasts 2007-04-06
- Insurance Company Streamlines Claims Processing With Web Services-Based Solution
- The Farmers Insurance Group of Companies is the third largest home and auto insurer in the United States. Farmers wanted to streamline its claims management process to eliminate inefficiencies. It wanted to monitor repair shop performance, make better use of claims staff, and quickly add new functionality to key systems....
- Case studies
- MSDN Webcast: MSDN Unwrapped for Financial Services: Software as a Service in the Insurance Industry (Level 200)
- This webcast discusses how the most influential future technologies in the insurance industry will enable applications to serve as participants in a broader communication fabric, improving collaboration between many roles and professions. The presenter describes how new user experiences, in the form of better, more flexibly deployed client applications, will...
- Webcasts 2007-04-03
- Ricoh Removes Roadblock to Help Insurance Provider Go Digital
- The insurance company employs more than 18,000 people and works with a nationwide network of agents to serve more than 15 million customers. The challenge was high-cost, low-speed analog copier fleet, 400 printers sitting dormant in warehouse and aging fleet of analog equipment and poor service from current hardware provider....
- Case studies 2007-03-23
- Medical Company Saves $375,000 Annually With Paperless Workflow, Improved Search
- Kinex Medical Company provides physical therapy devices that help patients regain mobility after surgery. The 75-person company leases its devices through 125 distributors in 23 states. Paper-based processes slowed communication between Kinex and its distributors, which, in turn, slowed insurance payments to Kinex. Employees wasted time hunting down information and...
- Case studies
- DRI Companies Leverages Flexible Workflow Tools to Automate Manual Processes and Improve Efficiency
- DRI Companies is a national construction firm specializing in roofing and renewable energy installations. DRI Companies wanted to implement a stable, scalable, high-performance financial and payroll application suite and provide better visibility into financial and payroll data at the management level. The challenge was to enable senior management to leverage...
- Case studies 2008-04-01
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