instant messaging technology

TechRepublic Resources

• sort by:
• Relevance
• Date
• Popularity

Instant Messaging risky without internal mechanism

Love it or hate it, users want IM. However, Instant Messaging sites and technologies may pose a communications risk to the sensitivity of company information. Here is a perspective on why to block public services and replace them with internal offerings. by Rick Vanover

Tags: IM, Communication, Messaging, Instant Messaging Technology, Instant Messaging Communication, Instant Messaging, Groupware, Internet, Online Communications, Enterprise Software, Software, Rick Vanover

Blog posts 2008-10-05

Additional Resources

Instant messaging technology in the workplace

Polling Place examines the results from TechRepublic's Quick Poll: How is your organization using instant messaging technology?

Tags: Recruitment & Selection, TechRepublic Staff, Polling Place, workplace, IM

Technical articles 2000-04-02

Deploying Exchange 2000 Server instant messaging

In previous Daily Drill Downs, Jim Boyce introduced you to instant messaging using Exchange 2000. Now, it's time to start deploying it. In this Daily Drill Down, Jim shows you what's in store and how it impacts your network.In the Daily Drill Down “Understanding Exchange 2000 Server instant messaging,” I...

Tags: Instant messaging, E-mail servers, Servers, Jim Boyce, server, Microsoft Exchange 2000 Server, IM, messaging

Technical articles 2001-10-15

How wireless and high-speed technology will change your office

With cell phones as common as desktop computers, wireless technology has already transformed the nature of work for most people. But how will video conferencing, Bluetooth, instant messaging, and high-speed connections change your enterprise?With cell phones as common as desktop computers, wireless technology has already transformed the nature of work...

Tags: Wi-Fi, e Advantage, wireless, Bluetooth, wireless technology, network

Technical articles 2000-04-25

Enterprises look to instant messaging for instant customer service

Instant messaging IM isn't just for chatting with your friends and colleagues anymore. Enterprises have started to explore using the technology for serving customers. Find out how this new approach could radically change the face of customer service.By Adrian MelloWith Forrester Research estimating that 45 percent of the North American...

Tags: Instant messaging, ZDNet  , IM, phone, customer service

Technical articles 2002-06-14

Instant messaging: AOL and Microsoft square off

Corporations are finding instant messaging a useful business tool. But the technology is hamstrung by a lack of interoperability between the two major IM systems. Tim Landgrave assesses the ongoing battle between Microsoft and AOL over the future of IM.A friend of mine who is the owner of a small...

Tags: Instant messaging, Groupware, e Advantage, IM, America Online Inc., messaging, Microsoft Corp., FCC, AOL Instant Messenger

Technical articles 2001-07-12

Do the Math: Instant messaging in the enterprise is not worth the security risk

Arguments against the use of instant messaging applications in the enterprise are laid outBy Howard MillmanWhy does anyone need instant messaging? If you want to send someone a quick message, you can dash off an e-mail message. If you need to speak with someone right away, you can pick up...

Tags: Instant messaging, CNET, security, IM

Technical articles 2001-08-29

Configure IT Quick: Set up an instant messaging server with Exchange 2000

Steps for deploying IM services using your Exchange 2000 serverBy now, you've probably read a number of articles debating the use of instant messaging IM in the corporate workplace. IM supporters praise its many business justifications; critics say that IM is a scourge of businesses in general and IT departments...

Tags: Instant messaging, E-mail servers, Groupware, information technology, DNS, Del Smith CCNA, CCA, MCSE, server, IM, messaging, Microsoft Exchange 2000 Server

Technical articles 2002-02-12

Get IT Done: Instant messaging is a key technology for the real-time enterprise

By Maurene Grey and Edward YounkerMany CIOs and other executives are investigating tools and technologies that will enable their enterprises to operate in real time. Instant messaging will be a foundation technology for the real-time enterprise. Early adopters are gaining quantifiable results, but enterprises must work to achieve its benefits.Becoming...

Tags: Gartner  , Get IT Done, IM, messaging

Technical articles 2003-03-20

Integrating IBM Lotus Workplace With IBM Lotus Instant Messaging and Web Conferencing (Sametime)

This IBM paper covers the technology and techniques for integrating instant messaging and awareness between a IBM Lotus Workplace environment and a IBM Lotus Instant Messaging and Web Conferencing Sametime environment. Such integration efforts are needed because each of these environments uses a different infrastructure to support its presence and...

Tags: Web, Workplace, IBM Lotus SameTime, IM, IBM Corp., Instant Messaging, Web Conferencing, Internet, Online Communications

White papers 2005-06-30

Do the Math: Instant messaging in the enterprise remains a puzzle

By M. GreyIn early 2002, few enterprises understood the relevance of instant messaging IM. Those that did understand IM didn't know how to best exploit it, while the IS organization chose to ignore it. Yet, at an individual level, users delighted in the ability to message with their associates in...

Tags: IM, messaging, Gartner  , network, EIM

Technical articles 2003-01-13

Instant Messaging in Java Made Easy: The Smack API

Instant Messaging IM needs little introduction. IM is a well-known and widely used technology which allows people or software to exchange messages over a network in real time. Using loosely coupled client-server architecture, IM clients send their messages over the internet to a central server, which in turn forwards them...

Tags: Java, IM, API, Messaging, Instant Messaging, Groupware, Internet, Online Communications, Enterprise Software, Software

White papers 2006-10-05

Benefits of Enterprise Instant Messaging

Instant messaging IM allows users to communicate in a manner similar to face-to-face interaction, in that it allows a real-time conversation to take place without the inherent delay of e-mail. Conversations over IM also allow each participant to fully express his or her thoughts in a manner that may not...

Tags: IM, Benefit, Messaging, Instant Messaging, Groupware, Internet, Online Communications, Enterprise Software, Software

White papers

Beware the unmanaged risk of e-mail and instant messaging

As a result of a class action lawsuit concerning itsmanufacturing of the diet drugs Fen-Phen and Redux, pharmaceutical giant American Home ProductsCorporation was fined $3.5 billion. Part of the evidence that led to thesettlement was some internal e-mail that had been sent by a couple of AHP's executives. The presence...

Tags: e-mail, IM, Nancy Flynn, Toni Bowers

Technical articles 2005-05-04

IMM in a Nutshell: Effective Instant Messaging Management

Since its inception, electronic messaging has constantly evolved in application, technology, medium, and usability. Now, these changes are rapidly accelerating in scope and method. Organizations have rapidly adopted Instant Messaging IM. Users in many organizations now use IM even when their IT organization does not formally support IM. Measured by...

Tags: IM, Messaging, Instant Messaging, Groupware, Internet, Online Communications, Enterprise Software, Software

White papers 2007-03-22

Value of instant messaging for the enterprise hinges on integration

Collaboration with other communication and knowledge base efforts is spurring more IM solutions to enter the marketplace. We'll tell you why CIOs need to stay focused on integration when choosing the right product.There’s little doubt that instant messaging IM has gained a foothold in the corporate world. But as I’ve...

Tags: Instant messaging, Groupware, Salvatore Salamone, IM, messaging

Technical articles 2002-03-11

Hubz Instant Messaging Server v2.0 (Windows)

Hubz is the InternetÂ's first truly web-based instant messaging solution. The Hubz technology turns every web page on your web site into a Web-based "walkie-talkie" (allowing users to see all other users who are sharing a page with them, and send them instant messages). Hubz dramatically expands the functionality of...

Tags: Web, IM, Microsoft Windows, Web Page, Hubz, Channel Management, Marketing

Software downloads 2002-05-23

Secure Instant Messaging for Enterprise Users

The real-time, interactive nature of instant messaging IM makes it a valuable tool for collaborative efforts among your business partners, customers, and colleagues. This paper discusses the opportunities created by the use of IM, risks to businesses that implement the technology, and how CipherTrust IronIM mitigates those risks.

Tags: Secure Computing Corp., Secure Instant Messaging, IM, Messaging, Instant Messaging, Groupware, Internet, Online Communications, Enterprise Software, Software

White papers 2005-10-11

10 Tips for Using Instant Messaging for Business

A technology designed initially for conducting one-on-one personal chats has permeated the workplace. Many business people are choosing text-based IM over phone calls and e-mail - preferring its immediacy and streamlined efficiency in getting real-time information from partners, suppliers and colleagues working remotely. Instant messaging is essentially the text version...

Tags: IM, E-mail, Instant Messaging, Online Communications, Internet

White papers

Messaging: What's next for e-mail, IM, and voice messaging?

When we think about messaging for the enterprise, is theglass half full or half empty? Optimists can point to the introduction of newhandhelds that integrate voice mail, e-mail and calendaring, the maturity ofVOIP technology, and new developments in text messaging and RSS readers.Pessimists point to the continuing deluge of spam,...

Tags: Bob Artner, convergence, e-mail, IM, messaging

Technical articles 2005-04-19