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TechRepublic Resources
- Hosted CRM Vendor Comparison Guide
- Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and Oracle) so you can quickly and easily compare the features and costs of each. Points of comparison include: Pricing per User...
- Tags: Hosted CRM, Inside CRM, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2007-01-01
- Sales Force Automation Comparison Guide
- Inside CRM's analysts have compiled this comprehensive Comparison Guide that features the top 10 industry SFA providers. This guide offers solutions to help sales and marketing to continue to sell and generate leads and grow revenue in these turbulent economic times.
- Tags: Inside CRM, Sales Force, SFA, Sales Force Automation (SFA), Sales Strategy, Customer Relationship Management (CRM), Sales Force Management, Enterprise Software, Software, Sales
- White papers 2008-05-15
- On-Premise CRM Comparison Guide
- If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Find out how different solutions address different features, how much you can expect to pay and what kind of technology infrastructure you need...
- Tags: Inside CRM, SFA, Sales Force Automation (SFA), Customer Relationship Management (CRM), Enterprise Software, Software
- White papers 2008-05-14
- How to Drive Adoption of Your SFA Solution
- This FREE research article provides Sales and Marketing professionals key drivers for increasing SFA adoption in a slowing economy: Understanding your current CRM and upgrades you may need Training sessions and support for your reps Facing the psychological burdens and overcoming the fear of adoption...
- Tags: Inside CRM, Adoption, SFA, Sales Force Automation (SFA), Customer Relationship Management (CRM), Enterprise Software, Software
- White papers 2007-09-13
Additional Resources
- TechRepublic Resource Guide: A firsthand look at successful CRM implementation
- CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconceptions and unrealistic expectations. Here's a look at the other side of the coin: a successful CRM implementation. Download this TechRepublic Resource Guide for...
- Tags: TechRepublic Inc., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2008-07-01
- On-Demand CRM
- blog rootCRMCRM advantages. I am using White Papers on our website to generate leads that are sent to our CRM. Anyone have any experience here?CRMInteresting.
- Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, susan_kolb@..., CRM, on-demand
- Discussion threads 2006-06-25
- Let CRM Drive Your Supply Chain
- By now, one will have probably implemented CRM programs and built his or her CRM database. One will have recognized that CRM is a necessary tool, rather than a luxury, to do business in a competitive age. The fact that many retailers have yet to optimize and integrate their CRM...
- Tags: Supply Chain, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Implementing a CRM Scorecard - Part II : Selecting Strategic CRM Measures
- A powerful tool for performing the first step in creating an enterprise CRM Scorecard is the CRM Strategy Map. The CRM Strategy Map allows an organization to clearly and visually communicate its CRM strategy to all stakeholders and guides a CRM strategy team in identifying what should be measured to...
- Tags: CRM, CRM Strategy Map, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Essential CRM Pack
- Is your mind made up on CRM. Free CRM Resource Kit Download. In a recent survey* over 50% of companies stated that they now use a CRM Solution with over 78% reporting a positive or very positive outcome. Isn't it time that you started to think...
- Tags: CRM, Sage, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2006-04-03
- Webcast: The Top 5 Ways to Save Money with CRM
- Customer Relationship Management, or CRM, is highly regarded as an excellent solution for making money but often overlooked as an equally effective tool for saving money. Now in a slowing economy, a well planned and executed CRM strategy can save your business money and optimize your investment. But...
- Tags: Webcast, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts 2008-12-04
- Business benefits of CRM for B2B and retail industries
- I would like to get this info from a Business perspective-Which functions gain through CRM and how?-CRM packages in the market today -Typical CRM modules/architecture-Typical investments-Special requirements if any to deploy CRM-Key POI points of interface
- Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, industry, CRM, B2B
- Discussion threads 2008-12-08
- Microsoft CRM Best Practices: Upgrading Unsupported Microsoft CRM 1.2, Environments to Microsoft CRM 3.0
- The purpose of this paper is to assist one in a successful upgrade from Microsoft CRM 1.2 to Microsoft CRM 3.0. This paper will address various unsupported Microsoft CRM 1.2 scenarios and what steps would assist in making the CRM environment a Microsoft supported environment prior to upgrading to Microsoft...
- Tags: Environment, Microsoft Corp., Microsoft CRM, Best Practice, Customer Relationship Management (CRM), Enterprise Software, Software
- White papers 2005-08-01
- Nowhere to Run, Nowhere to Hide
- Too many articles on Customer Relationship Management CRM begin by harking back to the Gartner 2001 prognostication that over 50% of CRM projects fail. Neither of these are of the slightest practical use to marketer or business manager alike, both of whom are intent only on understanding why many CRM...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Anyone know of a FREE CRM Service?
- I just started a small business that I am trying to grow. I was looking into some CRM software and saw a lot of promotions for free trials etc. Seems like there's so much out there I got a bit overwhelmed. Can anyone recommend a solid CRM company that does...
- Tags: Customer relationship management (CRM), Advertising & Promotion, Enterprise software, CRM
- Discussion threads 2008-06-02
- CRM: Doing It Right!
- IBM Business Consulting Services recently completed a series of leadership surveys in 346 organisations globally to explore companies' experiences with CRM initiatives. The resulting - 'Doing CRM Right: What it takes to be successful with CRM' - highlights how companies drive CRM success and achieve a significant return on investment....
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- CRM Is Dead, Long Live CRM
- CRM has many faces. Some view it as a pivotal management strategy - a useful way to improve customer satisfaction - or a complex IT initiative. But all agree that CRM is experiencing a major renaissance as businesses turn their focus from cost-cutting to growth.
- Tags: META Group Inc., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- How to Select a CRM System: Nine Factors to Consider When Evaluating CRM
- Customer Relationship Management CRM has emerged in the past few years as a "Must have" business strategy. CRM can reduce sales and service costs and maintain a comprehensive view of customers. Those who are not yet using it are missing a key competitive advantage and losing new and repeat business....
- Tags: CRM System, CRM, Technology Advisors, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-02-03
- CRM Success: Data Makes the Difference
- CRM initiatives quite often fail to meet expectations, sometimes because of organizational issues, sometimes because of outdated business processes or sometimes because of the CRM application itself. One of the thorniest problems is the quality of the data underlying the initiative. Fixing data problems can go a long way toward...
- Tags: CRM, Investcorp, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2003-09-26
- Can Your CRM Staff e-Satisfy?
- The number of companies with formal CRM programs is on the rise. A CRM Census Research survey indicated that 42% of the 100 companies surveyed have a formal CRM program. The rest planned to implement one during 2002. While CRM or Customer Relationship Management means different things to different people,...
- Tags: CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- CRM Portals: Open Your Doors to Your Customers, Partners and Employees
- This white paper provides a basic definition of an Internet portal, and then describes a CRM Portal, a portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals and what are they used for. Typical CRM portals...
- Tags: CRM, Soffront Software, Portals, Web Technology, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Internet, Marketing, Software
- White papers 2005-05-02
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