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Talking Shop: Boot camp initiation for new IT staffers boosts retention rates: It’s no secret that high staff turnover can be costly, unproductive, and wasteful, and that a long employee learning curve can work against IT efforts. The secret, instead, is in one simple fix for retention and productivity woes.One company’s employee initiation effort is not only boosting IT staff retention rates...; Tags: information technology, Inquisite, Judith N. Mottl, retention, retention rate, Sam Goodner; Technical articles 2003-10-24

Microsoft Word Crash Course: This pre-packaged presentation contains everything you need to instruct end users about how to get the most out of Microsoft Word -- even if you don't consider yourself a public speaker.; Buy Now

Quick Reference: PC Troubleshooting Pack: Help desk and IT support professionals need the fastest and most complete answers to keep every PC in action. Get the PC troubleshooting solutions you ...; Buy Now