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- Online Trading Provides Clear Benefits to One of the U.S.'s Largest Financial Services Companies
- ING Americas is part of Amsterdam-based ING Group, one of the largest integrated financial services companies in the world. In the past two years, ING has tripled the size of its U.S. business. Through a series of acquisitions, its profile has changed from a traditional insurer to an asset management...
- Tags: Financial, Financial Service, Online Trading, Benefit, Clear, ING Group, ING Americas, Financial Planning, Asset Management, Financial Services, Finance, Operational Planning, Business Operations
- Case studies
Additional Resources
- eProject and Conteck Americas/IMR: Conteck Americas Rapidly Increases User Seats to Accomodate Client Demand
- Conteck Americas/IMR is a rapidly growing consulting firm, consistently bidding on projects for its clients in the manufacturing, food and beverage, automotive and construction industries. The company was in need of a single, unified platform that would manage tasks and projects for the work at hand, while at the same...
- Tags: eProject Inc., Conteck Americas/IMR, Microsoft Project, Food & Beverage, Microsoft Office, Office Suites, Software, Manufacturing
- Case studies
- ING Tackles PC Management Challenges
- As a global provider of financial products and services, ING has 114,000 employees spread over 50 countries providing banking, insurance and asset management services. ING's client IT environment is diverse and, as with other global enterprises, managing the PC fleet is challenging and complex. The IT infrastructure group that supports...
- Tags: PC-management, Intel Corp., ING Group, Asset Management, Operational Planning, Business Operations
- Case studies
- HP Infrastructure Gives ING Direct (UK) a Flying Start
- ING Direct is part of ING, one of the world's largest financial services institutions and has more than 115,000 employees. ING Direct wants to establish new direct banking operation in the UK, attract customers with a combination of high interest rates and excellent service and implement a complete adaptive IT...
- Tags: Hewlett-Packard Co., ING Group, ING Direct, Financial Planning, Banking, Financial Services, Finance
- Case studies
- ING Projects Savings of €15 Million a Year With a Robust Identity Management Solution
- Headquartered in Amsterdam, ING Group provides banking, insurance and asset management services to more than 60 million private, corporate and institutional clients in 50 countries. Facing a growing number of industry regulations and increasing sophistication of its business services, ING needed to reduce the time and cost of managing employee...
- Tags: IBM Corp., Identity Management, ING Group, Asset Management, Operational Planning, Business Operations
- Case studies
- ING Direct Opens New Frontiers Via Mars Project for Mortgages in the UK
- Three years ago, ING Direct launched a highly successful savings product in the UK. Key tenets of the product were keen pricing, excellent customer service and high levels of automation. The bank wanted to repeat the success on a much more complex process - Mortgages. Critical success factors included convenience...
- Tags: Capgemini, ING Group, Mortgages, UML, Software Development, Finance, Capital Structures, Ooa/Ood/Oop, Software/Web Development
- Case studies 2006-11-13
- Oracle and Accelior Help ING Lease Streamline Business Processes and Improve Overall Process Efficiency
- Leasing companies are facing fierce competition. The market is consolidating and they are confronted with decreasing asset values and a reduced markup. To increase profitability, ING Lease Belgium, part of the ING Group needed to differentiate themselves through enhanced services and a better offering. However, the company can no longer...
- Tags: Business Process, Oracle Corp., Streamline, ING Group, Service-Oriented Architecture (SOA), Operational Planning, Capital Structures, Web Services, Middleware, Enterprise Software, Software, Business Operations, Finance
- Case studies
- ING Solves Global Credit Risk Management With Intel-Based Solution
- Leading global financial services company, ING Group, is using SunGard Adaptiv Credit Risk to meet its global credit risk management needs while remaining compliant with the plethora of regulatory, corporate and client mandated limits and rules. The solution, which runs on a powerful Intel Xeon processor-based platform to perform vast...
- Tags: Credit Risk Management, Intel Corp., ING Group, Financial Services, Processors, Servers, Semiconductors, Hardware, Components
- Case studies
- Cisco 2600 WIC card problem
- Does anyone have any experience with the Cisco VWIC-2MFT-T1-D1 controller card? I can't get this controller to show as UP. Upon debugging, I am getting:Dec 8 15:08:50: %CONTROLLER-2-FIRMWARE: Controller T1 0/2, firmware is not runningDec 8 15:08:55: %CONTROLLER-2-FIRMWARE: Controller T1 0/1, firmware is not runningDec ...
- Tags: %CONTROLLER-2-FIRMWARE, Cisco Systems Inc., Controller T1, CONTROLLER-2-FIRMWARE, Dec 8, Digital Equipment Corp., firmware, networking, pgaliardo@...
- Discussion threads 2004-12-08
- Avaya Case Study: ING Seguros Comercial America
- ING Seguros Comercial America is Mexico's largest insurance company, and is dominant in the property damage branch. After merging with several other companies and inheriting a number of legacy systems, ING Seguros was looking to update its technology and centralize in one call center location all of its communication services....
- Tags: Avaya Inc., ING Group, Call Centers, Interactive Voice Response (IVR), Customer Relationship Management (CRM), Hardware Upgrade, Insurance, It Operations, Enterprise Software, Software, Hardware, Business Operations, Corporate Insurance
- Case studies
- ING Asia/Pacific Improves Analysis Capabilities and Accelerates Reporting Processes
- ING Asia/Pacific's Investment Management division was looking for a flexible data gathering and reporting tool. In addition, its Japanese operations needed a data warehouse that could capture, consolidate, store, and compute vast amounts of data for analysis and decision-making activities. To meet its growing reporting and analysis challenges, ING Asia/Pacific...
- Tags: Oracle Corp., Hyperion Essbase, Analysis, ING Group, ING Asia/Pacific, Tools & Techniques, Management
- Case studies 2007-08-01
- MORE ---ING Identity Theft!
- Remember those REALLY dumb commercials for ING? You know,a few years ago the company introduced its new identity using commercials where it looked like part of the name was hidden?Well nothing, it seems, is hidden at ING, including customerdata.Last week a laptop containing personal data, includingsocial security numbers, for 13,000...
- Tags: identity theft, ING Group
- Blog posts 2006-06-19
- ING Chile Consolidates Information and Improves Budgeting Processes
- ING Chile wanted to implement a flexible IT infrastructure on one unified platform, to systematize the budgeting process and consolidate reliable financial information, permitting quick and efficient development of its 3 years budget (MTP - Medium Term Plan). The challenge was to eliminate manual processes and reprocessing of information, to...
- Tags: Oracle Corp., Financial, Budgeting, Information, ING Group, ING Chile, Financial Accounting, Financial Services, Finance
- Case studies 2008-02-01
- Contact-ing (exe)
- Contact-ing is a complete contact management solution for your Today screen. Do all of your essential contact look-ups and editing in one convenient location, no need for a bulky application to load up for every interaction. Quickly look up your contacts using one of the two interface modes - using...
- Tags: Contact Management, Contact-ing
- Software downloads 2006-04-27
- Database Consolidation Helps Insurance Company Increase Market Share
- This short case study from HP describes a data consolidation project undertaken by ING Comercial America, a Mexican company that is a leader in the insurance, pensions, and guaranties industry. Download the paper to find out why ING re-architected its data center on the scalable, Itanium 2-based HP Integrity server,...
- Tags: Database, Hewlett-Packard Co., Consolidation, Insurance, Storage, Business Operations, Corporate Insurance, Hardware
- Case studies 2004-07-01
- NSK Americas Uses Salesforce to Enable Team Selling in Important Territories and Markets
- With a distributed sales force but no centralized system for managing and retaining customer information, NSK Americas, a world-class producer of ball and roller bearings, turned to salesforce.com to help increase operational efficiency, decrease ramp-up time for new reps, and ensure ownership of customer data when personnel moved on. Minimizing...
- Tags: Salesforce.com Inc., Team, Sales Force Management, Sales
- Case studies
- Americas Customer Relationship Management Software 2005 Vendor Shares: Top 10 Vendors by Vertical Market
- IDC presents its analysis of the top 10 Customer Relationship Management CRM vendors in each of eight vertical markets for the Americas: communications and media, financial services, government, healthcare, manufacturing, retail/wholesale, utilities, and "Other" industries (i.e., those that are not otherwise identified). Market share positioning for CRM applications is identified...
- Tags: International Data Corp., CRM, International Data Group, Advertising & Promotion, Customer Relationship Management (CRM), Government, Enterprise Software, Marketing, Software
- White papers 2006-09-01
- Case Study: Wallenius Wilhelmsen Lines Americas
- Wallenius Wilhelmsen Lines Americas, LLC WWLA is the world's largest ocean transportation provider for vehicles or machinery that can be rolled on and off ocean vessels. The information WWLA stores in its databases and other parts of its technology infrastructure is not information that is easily duplicated or reentered. In...
- Tags: Transportation, Backups, EDI, Enterprise Software, Software
- Case studies
- Accelerating Team Performance With Symantec
- Teamwork and innovation. The two key drivers behind the success of the ING Renault F1 Team - and the architecting factors behind the Team winning the Drivers' and the Constructors' World Championship in 2005 and 2006. Technology is pivotal here. By standardizing on a comprehensive portfolio of Symantec Corporation availability...
- Tags: Team, Symantec Corp., Technology, Team Management, Security, Management
- Case studies 2007-11-29
- ING Service Centre Budapest: Process Visibility Ensures Service Delivery Excellence
- Real-time visibility into its processes enables ING Service Centre Budapest to precision-tune its resource allocation in line with business requirements. The underlying solution - HP OpenView Service Desk Process Insight - supervises the execution of workflows in real time, generating alerts for corrective action as soon as handling times along...
- Tags: Hewlett-Packard Co., ING Group, Service Level Management, Process Improvement, Utility Computing, It Management, It Operations, It service Management, Quality, Business Operations
- Case studies
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