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- DEWR Drops Remedy for Infra
- The Federal Department of Employment and Workplace Relations DEWR has dropped major US IT service management outfit Remedy in favour of Sydney-based local player Infra Corporation. DEWR had Remedy for a number of years and they thought that they were just about due to go out and test the marketplace....
- Tags: Remedy Corp., Service Level Management, It Services, Recruitment & Selection, It Operations, It service Management, Human Resources, Workforce Management
- Case studies
- Web-Based Tool Takes Heat Off Uni Help Desk
- Auckland University is to drop its Heat helpdesk support system in favour of Infra, a web-based system already in place at Victoria University. It was a choice between upgrading Heat and going to the market in search of a new system. Price-wise, Infra and Heat are similar, but Infra was...
- Tags: Web, Tool, Infra, Auckland University, Help Desk, Call Centers, It Operations
- Case studies
- Infra Case Study: Sydney 2000 Olympics
- Sydney is the first city hosting the Olympics to have created, with Infra's help, a central database of all security-related incidents occurring during the lead up to and duration of the Games. The security of the Games, and of the Paralympics which follow it, has been managed centrally from within...
- Tags: Game, Olympic Games, Security
- Case studies
- Delft University of Technology Choose Infra to Support ITIL Processes
- Founded in 1864, Delft University of Technology TU Delft is the oldest, largest, and most comprehensive technical university in the Netherlands. In July 2000, The Incident, Problem and Change IPC project was designed to ensure that IT incidents and problems were handled according to defined service agreements, thus providing a...
- Tags: University, ITIL, Process Improvement, It Services, Quality, Business Operations
- Case studies
- Infra red file transfer not working
- After I install WIN XP SP2, the infra-red file transfer between my PC and mobile phone does not work. I have check the infra red properties in device manager and it is working fine.Anyone can help?thanks and regards,It could be your fone software isn't compatible with sp2. Have...
- Tags: choywg@..., Service Pack 2, Uninstalling SP2
- Q&A 2004-11-06
- Managing Critical Change Processes at Roche
- Roche is one of the world's largest healthcare companies, with 70,000 employees across 150 countries. Roche's objective was to install a common change management system that used single database for SAP IT support in the Asia-Pacific region that would incorporate well-defined security controls as well as provide a clear picture...
- Tags: Roche Holding AG, Infra, Change Management, Leadership, Tools & Techniques, Management
- Case studies
- SendSMS GSM (exe)
- Send Bulk SMS's by connecting any PDU Mode compatible GSM phone/Modem. Connect using a cable, infra-red, and bluetooth. Inbox, Outbox, unlimited Address Book, Unlimited Groups, Import Contacts, HTTP API to submit messages, unlimited Outbox capacity supported. The Perfect marketing tool.
- Tags: Microsoft Windows NT, Modems, Marketing Research, Operating Systems, Microsoft Windows, Software, Hardware, Components, Marketing
- Software downloads 2006-11-07
- Infra Case Study: Archer Daniels Midland
- Archer Daniels Midland Company ADM, incorporated in 1923, is a leading global agricultural company engaged in procuring, transporting, storing, processing and merchandising agricultural commodities and products. ADM had a requirement for an IT service management system that could be used company-wide across its substantial network of international plants and offices....
- Tags: Service Management, It Services, Service Level Management, It Operations, It service Management
- Case studies
- What is the best way to join 2 offices on a network
- Hi EveryoneI am looking at the best way to join 2 offices together on our network.What we would like to do is to put in a leased line between the two. We want them to be able to use our exchange servers and we would only like to put in...
- Tags: MidnightStorm, server, network
- Discussion threads 2007-08-14
- Red Cells (zip)
- Red Cells is an action puzzle game where you remove red cells from a board while keeping them from spreading. The game board in Red Cells consists of a grid of red and white cells. Click a red cell to convert it to a white cell. Hold the mouse button...
- Tags: Cell
- Software downloads 2006-03-30
- Internet Operations Center Case Study: Pontiac Schools-Wireless Network
- Pontiac Schools needed to design a system to allow teachers to create/grade quizzes, pass out homework assignments and communicate with parents using a PDA. A major drawback to most programs is that each student must individually synchronize the PDA via infra-red "beaming" technology. With large numbers of students per classroom,...
- Tags: Network, Pontiac, Internet, PDAs, Handhelds, Hardware
- Case studies
- DaVinci (msi)
- DaVinci tm is a very powerful image editor, photo downloader and organizer. It contains a patent-pending image processing algorithms that make image improvements a breeze. It also contains an Image Improvement Wizard that will help you fix your photos. Some of the image editing features include: red-eye removal, brightening the...
- Tags: Algorithm, Image-editing, Photograph, Image Processing, Engineering
- Software downloads 2006-03-22
- Infra Case Study: Country Energy
- Country Energy is Australia's newest and largest regionally based energy business. Country Energy operates two IT Help Desks providing high level support for IT and Communications to 2500 employees in 105 regional offices. The first challenge facing Country Energy following its formation was to have its service management infrastructure integrated...
- Tags: Service Management, Information Technology, Best Practice, Country Energy, Infra 100% Web Application, It Services
- Case studies
- SapphireIrDA (zip)
- Print from your application to an IrDA enable printer. Printing from your application can be a very useful tool in a situation where you need to give a receipt to your customer direct from your Pocket PC. The ideal solution is to use an IrDA enabled printer with the IrDA...
- Tags: Solution, IrDA, Sapphire IrDA Utility, Printers, Hardware, Peripherals
- Software downloads 2005-07-06
- Migrating to Red Hat Enterprise Linux 4: Upgrading to the Latest Red Hat Release
- Red Hat Enterprise Linux subscribers may choose to deploy any of the supported versions of the product family, and may upgrade to a new major release on their own schedule without incurring additional subscription cost. This whitepaper provides guidance on how to evaluate, plan, and execute a migration to Red...
- Tags: Red Hat Enterprise Linux, Red Hat Enterprise Linux 4, Red Hat Inc., Open Source, UNIX, Operating Systems, Software
- White papers 2005-02-01
- Red Eye Rescue (exe)
- Red Eye Rescue removes the red-eye effect from your photos in fully automatic way. Believe us it is easy as pie. Using advanced technology, our algorithm is able to detect a red pupil in whole photo, even more than in 85 percent. No selection by rectangular or other areas is...
- Tags: Photograph, Red Eye Rescue
- Software downloads 2006-09-12
- loss Red Colour on monitor
- I Have a digital monitor 15", and it has loss red colour even i try on different pc, otherwise at OSD menu the red colour is noproblem.So what the problem? is the cable or else?It's there any monitor cable software check or calibration software?hxNo red??If the red appears on the...
- Tags: Monitors & displays, tekco_azaib@..., monitor
- Discussion threads 2007-04-02
- Red Eye Pilot (zip)
- Using Red Eye Pilot, you can remove red eyes from your photos with just a couple of clicks. You can adjust the pupil area and brightness, and preview the results real-time. The program keeps structure of the pupil. After you install Red Eye Pilot, you can see the demo. Run...
- Tags: Eye
- Software downloads 2006-03-17
- Is single security vendor the right approach?
- There has been a white paper circulated by a well respected security company promoting the idea of a single security vendor.There are two major problems with this approach.First and foremost i like to suggest that any security system that is reliant on a single source of code, regardless of its...
- Tags: Viruses and worms, single security company, security company, security, anti-Virus Program
- Discussion threads 2006-03-30
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