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- DEWR Drops Remedy for Infra
- The Federal Department of Employment and Workplace Relations DEWR has dropped major US IT service management outfit Remedy in favour of Sydney-based local player Infra Corporation. DEWR had Remedy for a number of years and they thought that they were just about due to go out and test the marketplace....
- Tags: Remedy Corp., Service Level Management, It Services, Recruitment & Selection, It Operations, It service Management, Human Resources, Workforce Management
- Case studies
- Web-Based Tool Takes Heat Off Uni Help Desk
- Auckland University is to drop its Heat helpdesk support system in favour of Infra, a web-based system already in place at Victoria University. It was a choice between upgrading Heat and going to the market in search of a new system. Price-wise, Infra and Heat are similar, but Infra was...
- Tags: Web, Tool, Infra, Auckland University, Help Desk, Call Centers, It Operations
- Case studies
- Infra Case Study: Archer Daniels Midland
- Archer Daniels Midland Company ADM, incorporated in 1923, is a leading global agricultural company engaged in procuring, transporting, storing, processing and merchandising agricultural commodities and products. ADM had a requirement for an IT service management system that could be used company-wide across its substantial network of international plants and offices....
- Tags: Service Management, It Services, Service Level Management, It Operations, It service Management
- Case studies
- Delft University of Technology Choose Infra to Support ITIL Processes
- Founded in 1864, Delft University of Technology TU Delft is the oldest, largest, and most comprehensive technical university in the Netherlands. In July 2000, The Incident, Problem and Change IPC project was designed to ensure that IT incidents and problems were handled according to defined service agreements, thus providing a...
- Tags: University, ITIL, Process Improvement, It Services, Quality, Business Operations
- Case studies
- Infra Case Study: Sydney 2000 Olympics
- Sydney is the first city hosting the Olympics to have created, with Infra's help, a central database of all security-related incidents occurring during the lead up to and duration of the Games. The security of the Games, and of the Paralympics which follow it, has been managed centrally from within...
- Tags: Game, Olympic Games, Security
- Case studies
- Microwave vs. Infrared vs. WiFi
- I've got a little situation that needs an expert's input. Can anyone recommend a solution to tie in 2 lan's in 2 buildings (less than 200 feet apart), clear line of sight on both roofs to each other. Main building has around 50 users. 2nd building about...
- Tags: Network technology, Wireless LANs, tsayyah@..., infra-red, microwave, Wi-Fi
- Discussion threads 2007-07-16
- Managing Critical Change Processes at Roche
- Roche is one of the world's largest healthcare companies, with 70,000 employees across 150 countries. Roche's objective was to install a common change management system that used single database for SAP IT support in the Asia-Pacific region that would incorporate well-defined security controls as well as provide a clear picture...
- Tags: Roche Holding AG, Infra, Change Management, Leadership, Tools & Techniques, Management
- Case studies
- Is single security vendor the right approach?
- There has been a white paper circulated by a well respected security company promoting the idea of a single security vendor.There are two major problems with this approach.First and foremost i like to suggest that any security system that is reliant on a single source of code, regardless of its...
- Tags: Viruses and worms, single security company, security company, security, anti-Virus Program
- Discussion threads 2006-03-30
- Proxy vs. Non-Proxy Web Application Firewalls: Why Web Applications Need More Than an IPS
- Are you comparing Web Application Firewalls? Web Application Firewalls have emerged as a best practice for protecting transactional or high value web applications. However, two radically different types of products have emerged: application proxy-based web application firewalls and non-proxy based firewalls. If you are...
- Tags: Web Application, Application Firewall, Firewalls, Network Security, Networking
- White papers
- Designing High-Performance Scalable Web Applications
- As a Managed Service Provider MSP, Loudcloud is committed to providing a scalable, secure environment for our customers. Building a reliable web site architecture requires best practices at both the application and infrastructure layer. This white paper presents an overview of the important issues to consider when designing a high...
- Tags: Web, Web Application, High-performance, Loudcloud
- White papers
- Infra red file transfer not working
- After I install WIN XP SP2, the infra-red file transfer between my PC and mobile phone does not work. I have check the infra red properties in device manager and it is working fine.Anyone can help?thanks and regards,It could be your fone software isn't compatible with sp2. Have...
- Tags: choywg@..., Service Pack 2, Uninstalling SP2
- Q&A 2004-11-06
- Delivering Dynamic Content With the SAS Stored Process Web Application
- Many Web developers are moving away from the CGI technology that was the basis for SAS/IntrNet toward Microsoft .NET or cross-platform Java Web Application. The SAS Stored Process Web Application, new in Version 9, can be used by developers with little or no Java programming experience; under some circumstances it...
- Tags: Web Application, SAS Institute
- White papers 2006-02-28
- web application
- hi, kindly help me with my applicationhow to put web browser to the web application?Your question makes no sensePlease clarify, or be considered SPAM.
- Tags: fhrel128@..., Web application
- Discussion threads 2007-08-13
- How to Design Secure Web Applications
- Secure web application design is not product-specific: it is helpful in securely designing and implementing any Web application, regardless of the platform. This article, part of a series of security-related columns for the Allaire DevCenter, is primarily intended for developers and application architects, but many of these concepts are relevant...
- Tags: Web Application, Macromedia Inc.
- White papers
- Web Application Security: Too costly to ignore
- Web application security is crucial to mitigating the risks of attack and attaining regulatory compliance. The number of web attacks is on the rise and is exponentially more cost effective to remedy those flaws early in the development process. There is an enormous chasm between where application security...
- Tags: Web, Hewlett-Packard Co., Web Application, Application Security, Web Application Security, Security
- White papers 2008-05-01
- New Technologies for Ajax and Web Application Development: Project Phobos
- The Phobos web application framework gives users the flexibility of developing a web application with a scripting language but still gives the application access to everything that the Java EE platform provides. As Phobos matures, it will give users a lot more capabilities, including more sophisticated database access and support...
- Tags: AJAX, Web Application
- White papers 2007-01-01
- BenefitPoint Uses Mercury to Keep Web Applications Healthy and Enforce SLAs
- Where does the leading provider of online group health insurance back-office software, that garners 100% of its revenues from its Web applications, turn to ensure the best end-user experience and enforce customer Service Level Agreements SLAs? As a highly successful application software provider to the group health insurance industry, BenefitPoint...
- Tags: SLA, Web Application, Mercury Interactive Corp., Service Level Management, Benefits, Healthcare, It Operations, It service Management, Human Resources
- Case studies
- what is the difference between client/server application and web app
- Hipls tell me what is the difference between client/server application and web application i am bit confuse abt that .thx & regards GopalA web applicationis a client server application where the server is a webserver.When they are used as one vs the other, generally the client is a browser as...
- Tags: gopal_bu@..., client-server, software, Web
- Discussion threads 2007-02-01
- Why Organizations Need Web Application Firewalls
- Web application firewalls offer immediate and effective protection for web applications and help organizations pass security audits that demonstrate regulatory compliance. In addition, web application firewalls facilitate secure coding initiatives by giving security teams visibility into their applications' defects, transactions, architectures, and communications. This paper will discuss why web application...
- Tags: Security, Web Application, Application Firewall, Breach Security, Firewalls, Networking
- White papers 2007-09-01
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