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information technology and itil and pink elephant inc.

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ITIL, IT Governance & the Managed Service Provider (MSP)
Organizations are adopting ITIL to provide a framework for best practices, and, many of these organizations are seeking out external partners who use complementary, compatible processes. These organizations want to share the same consistent, common language as they contract out and transition a specific area of their IT organization. Consequently,...
Tags: Pink Elephant Inc., IT Governance, Information Technology, Service Provider, ITIL, Business Services, Process Improvement, It Services, Quality, Business Operations
White papers 2005-11-01
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