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Infoconomy Case Study: Icelandair: Airline Icelandair calculated customers took 11 minutes to book a ticket using its systems; that was potentially sufficient disincentive to present a risk to the business. The ticket booking system was also creaking under the strain of the sheer number of systems with which it had to interact. Icelandair decided...; Tags: Infoconomy Ltd., Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software; Case studies

Datapoint: IT Research That Matters: Datapoint: IT Research That Mattersblog rootDatapoint: IT Research That MattersThe CNET Networks B2B research team keeps you tuned in to the latest findings from our in-house efforts using proprietary research tools such as BT Trax and IT Priorities. Viewpoints from the independent analyst community that matter to an enterprise-level decision...; Tags: chris jablonski, on-demand, on-demand service, Gartner Inc., information technology; Discussion threads 2005-11-14

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