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- How do you use IM?
- Do you consider the people you communicate with via IM to be on a level different from the ones who communicate with you via regular e-mail? by Toni Bowers
- Blog posts 2008-07-10
- If your users must IM, at least spare them from using adware
- IM clients from the biggies--AOL, Yahoo, MSN and so on--are full of annoying advertising. Spare your users from the sales pitch and put the focus back on communication by providing alternative client software. William Jones looks at Adium and Pidgin. by William Jones
- Blog posts 2008-07-03
- Top Instant Messaging applications in the enterprise
- Palo Alto Networks, a company specializing in enterprise network products, summarized application traffic assessments for 20 large organizations -- representing the behavior of over 350,000 users, and came to some interesting conclusions. It appears that enterprises have largely given up on controlling the use of IM, and existing policies, if...
- Blog posts 2008-05-07
- Beware the unmanaged risk of e-mail and IM
- According to a recent survey, 65 percent of companies lack e-mail retention policies. Only 54 percent of the corporations surveyed conduct any kind of formal e-mail policy training. One in five U.S. companies has had employee e-mail subpoenaed in the course of a lawsuit or regulatory investigation. ...
- Blog posts 2008-04-25
- Unified communications terminology cheat sheet
- If your organization is considering implementing a unified communications solution, you may feel a bit overwhelmed as you examine the options from different vendors. Understanding the new terminology that has sprung up around the new technologies can sometimes be a struggle.To prepare you to intelligently discuss your...
- Blog posts 2008-02-22
- Security threats in a unified world
- Amid all the excitement surrounding the unification of our communications technologies, the issue of security sometimes gets lost in the shuffle. Maybe some are assuming that the threats are the "same old, same old" that plague those same communications methods in their more stand-alone forms. But it's that and more....
- Blog posts 2008-02-15
- Presence: What is it, and why do you need it?
- A key concept that you'll run across again and again in discussions of unified communications is presence. Most users -- and even many IT pros -- have only a vague idea of what it means. Is presence just another buzzword used to sell UC products, or is...
- Blog posts 2008-01-25
- On the client side: OCS client software and hardware
- Microsoft's Office Communications Server OCS 2007 is the cornerstone of the company's unified communications UC strategy. OCS is the successor to Live Communications Server LCS 2005, but what a difference a couple of years can make. Microsoft's ambitions for OCS go well beyond the scope of functions provided by LCS,...
- Blog posts 2007-12-14
- JetBlue, Yahoo, and RIM to take e-mail and IM to new highs
- JetBlue Airways, in partnership with Yahoo and Research in Motion, will debut an on-board wireless network that lets passengers access e-mail and instant messaging during flights. An excerpt from Associated Press: The JetBlue system is scheduled to make its debut Tuesday on Flight 641 from New...
- Blog posts 2007-12-07
- Major upgrade planned for Windows Live Messenger
- A major upgrade to Windows Live Messenger is in the works. Version 9.0 of the increasingly popular instant messaging application is scheduled for public release at the end of 2008 or early 2009, and selected beta testers have received invites for it just last week. According...
- Blog posts 2007-11-26
- Instant Messenger - Annoying
- For a variety of reasons, I am NOT an IM user. Recently, I mistakenly clicked the IM icon on my taskbar (placed there by my employer's computer setter-uppers - its a work machine - XP Pro). I closed the resultant window, but now, whenever I boot IE or FireFox,...
- Discussion threads 2007-11-19
- 10 tools to help your remote workers stay in touch
- If you've got team members in multiple offices or working from home, you probably already use a fair amount of technology. But are you using the right tools for the right job? The best way to communicate depends on a lot of variables, including the urgency of a message, its...
- Blog posts 2007-11-13
- Congress is working to make electronic surveillance more pervasive
- A U.S. Senate committee has forwarded a bill to the Senate Judiciary Committee that would give the NSA broad powers to conduct electronic surveillance, particularly with regards to electronic mail and instant message traffic. In addition, the bill would retroactively immunize telecommunications providers who, between 9/11/01 and the date...
- Blog posts 2007-10-22
- Sanity check: Will Microsoft be your next phone company?
- Bill Gates has had a very interesting track record in the prediction business over the past three decades, and now he's making a new prediction: The business phone as we know it will be replaced by software that will unleash a higher level of collaboration and productivity. ...
- Blog posts 2007-10-21
- Serious AIM flaw allows remote code execution without user interaction
- Will this flaw result in you ditching AIM?Not ditching AIMWe have a corporate AIM solution where some front-end precautions have been put in place to address this until a longer term fix is applied. I am confident it will be resolved. If we ditched every tool, application, OS,...
- Discussion threads 2007-10-02
- Zipit's Wi-Fi-based Z2 handset IMs
- Zipit Wireless' $150 Wi-Fi-enabled mobile device is different from text-messaging enabled cell phones in that there are no ongoing charges associated with wireless connectivity, text messaging or data transfer. In an interview with company founder Ralph Heredia, ZDNet Exeutive Editor David Berind gets a preview of the product, which also...
- Videos 2007-09-27
- New zero-day flows found in AOL, Yahoo IM
- How many IM software do you have installed on your PC?Work, one. Home, noneThe one at work is Spark, configured for internal communications only and not beyond the firewall.This is our second attempt to determine if we can get any use out of IM internally. The first was...
- Discussion threads 2007-09-20
- New zero-day flaws found in AOL, Yahoo IM
- New zero-day vulnerabilities have been found in both AOL and Yahoo instant messaging products. According to ZDNet Blogs, this is the third major security hiccup found in Yahoo Messenger over the last few months. An exploit code has been released for the hole in Yahoo Messenger,...
- Blog posts 2007-09-19
- Work with end users -- not against them -- to improve security
- In his recent blog post, "The six consumer technologies that are destroying traditional IT," Jason Hiner comments on consumer technologies that are sneaking into the workplace and causing problems for some IT departments' attempts to maintain network and information security. He also makes the point that this isn't just a problem with end...
- Blog posts 2007-09-18
- Sanity check: The six consumer technologies that are destroying traditional IT
- Earlier this year, the researchers at the Gartner Group published a series of reports on the invasion of consumer technologies into the enterprise and the challenges that this phenomenon has created for IT departments. Gartner has wrapped all of that research into a special report called Consumerization: The IT...
- Blog posts 2007-09-14
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