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UK Premium Rate Regulator Gets Tough on Rogues With IP Office Text-to-Speech Application Gateway: ICSTIS is the London based, industry-funded Independent Committee for the Supervision of Standards of Telephone Information Services. ICSTIS needed to improve their responsiveness to enquiries from the public. With a small contact centre already in place, the increasing pressure for advice and up to date information was making it impossible...; Tags: gateway inc., regulator, ip, avaya inc., icstis, network technology, microsoft office, networking, office suites, software; Case studies

TechRepublic's Data Protection Policy: Your organization is subject to a mix of strict legal, ethical, and self-imposed mandates that protect all of the organization's information, records, ...; Buy Now

Quick Guide: Windows XP Service Pack 2: Before you load Service Pack 2 on your Windows XP network, learn the key elements that will be affected and know how to prevent a disaster. If it's too late and you're now struggling with XP, this guide will walk you through an uninstall.; Buy Now