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What's the best management tool for supporting the support process?: What's the best management tool for supporting the support process?TechRepublic member Stephen Shiller recently dropped us a line. He is in the process of centralizing his company's service desk by moving its most skilled resources to the contact center. "We currently have LanDesk installed at one of our largest customers....; Tags: help desk, hp radia, information technology, it management, IT Staff, landesk, PublishingGal, ticket; Discussion threads 2005-11-21

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HP Case Study: 7-Eleven, Inc.: 7-Eleven, Inc. is the premier name and largest chain in the convenience retailing industry. The challenges were growing revenues through reliable delivery, ensuring uptime of retail operations, enabling rapid and reliable business change through automated management and reducing IT operating costs, while improving operational efficiency. The solutions include HP OpenView...; Tags: 7-Eleven Inc., Hewlett-Packard Co., HP OpenView, Utility Computing, It Management, It service Management; Case studies
Managing Complex Server Environments With HP OpenView Radia Software: The need for IT departments to align with business is crucial for businesses' survival and competitiveness today. Businesses do not only rely on IT solely for administrative data and support applications, but rely on IT services for sources of income. HP OpenView Configuration Management suite is one of these key...; Tags: Software, Hewlett-Packard Co., Information Technology, Server, HP OpenView, HP OpenView Configuration Management Suite, Strategy, Management; White papers 2005-10-01
Extending Radia Into a Service Delivery Controller: This paper shows how a Service Delivery Controller SDC can be created for Radia such that Radia can participate and operate as part of a broader management context that is highly automated and driven by external policy. The concept of a SDC has been introduced as building block of the...; Tags: Hewlett-Packard Co., Utility Computing, It Management, It service Management; White papers 2005-03-11
HP OpenView RADIA: Saving Time and Money: Piraeus Bank operates two central IT centers - one in Athens and one in Thessaloniki, with the former holding the most important role in the support of the broad infrastructure. Recently, the bank's IT administrators decided to switch from the Microsoft Windows NT platform to the Windows Server 2003 and...; Tags: Hewlett-Packard Co., HP OpenView, Piraeus Bank, Microsoft Windows, Microsoft Windows Server 2003, Operating Systems, Financial Services, Servers, Software, Hardware; Case studies

Radia (exe): Radia is a fast-paced arkanoid game, where you take control of a circular paddle in an frantic attempt to destroy 95% of the level. Race the rising tide, battle snow drifts and dodge flames while playing three original game modes. Collect the numerous bonuses while keeping control of the ball...; Tags: Paddle, Radia, Games, Personal Technology; Software downloads 2005-09-08
Novell ZENworks Synergy vs. Novadigm Radia Management Suite White Paper: This paper looks more closely at the differences between the Novell solution and the Novadigm solution. Novell ZENworks Synergy and Novadigm Radia Management Suite NRMS appear similar; they both offer a policy-based management solution and are Web-enabled. There are, however, key differentiators in the underlying design that make Novell ZENworks...; Tags: Novell Inc., Novell ZENworks, Novadigm Inc., Channel Management, Marketing; White papers
A Framework for Dynamic Resource Management on the Grid: A grid computing environment enables sharing of loosely coupled resources and services required by various applications in a large-scale. In such an environment, one of the key challenges is to develop a flexible, scalable, and self-adaptive resource management system which would allow users to carry out their jobs by transparently...; Tags: Hewlett-Packard Co., Resource Management, Grid Computing Environment; White papers 2005-08-22
HP OpenView Management Suite Using Radia: Seattle-based Group Health Cooperative is the second largest consumer-governed health care system in the United States. They sought to build a service-oriented IT infrastructure that would support the company's adaptive enterprise strategy. The goal was to create an electronic infrastructure that is just like a utility - always available and...; Tags: Hewlett-Packard Co., Health Care, HP OpenView, E-health, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources; Case studies
HP Integrity Essentials: Management Solutions for HP Integrity Servers: As HP Integrity servers gain momentum in the enterprise, many potential customers are wondering if they'll be able to manage Integrity servers with the same tools they currently use to manage HP 9000 and HP ProLiant servers. The short answer is "Yes"--through HP Integrity Essentials for HP-UX 11i, Linux, Windows,...; Tags: HP Integrity, Hewlett-Packard Co., Servers, Hardware; White papers 2006-02-21
HP eSupport Agreement Manager/HP SIM: HP eServices: This vignette shows how HP eSAM and HP Systems Insight Manager Helps to access the needed support, when one need it to save time and money.; Tags: SIM Card, Hewlett-Packard Co., Cellular Phones, Consumer Electronics, Personal Technology; Webcasts 2007-01-01
Configuring HP Apache on Veritas Cluster File System With HP Serviceguard: HP Apache is the Apache based web server shipped with HP-UX. HP Apache is one of the top featured products of HP. The Veritas Cluster File System CFS allows multiple instances of HP Apache, running on different machines, to serve the same set of pages available at a shared location....; Tags: Hewlett-Packard Co., VERITAS Software Corp., File System, Apache Software Foundation, HP Serviceguard, Open Source; White papers 2007-03-01
Join the Datacenter Revolution: Watch the On-Demand Replay: This webcast throws light on the next-generation HP BladeSystem infrastructure with HP Virtual Connect architecture, new HP Thermal Logic technologies, and HP Insight Control management.; Tags: Data Center, Hewlett-Packard Co., On-demand, Data Centers, Storage, Digital Media, Hardware, Data Management, Consumer Electronics, Personal Technology; White papers 2007-01-01
Hawaiian Electric Company & HP: Lighting the Future Off the Grid: To meet increasing population and economic development, Hawaiian Electric is moving off mainframes to a modular solution of HP Unix servers, HP SAN storage, HP Blade Servers & HP software.; Tags: Hewlett-Packard Co., Servers, Blade Servers, Utility Computing, UNIX, Hardware, Operating Systems, Software; Webcasts 2007-01-01
Why Buy HP Memory for HP Workstations?: In the open market, there is a wide variety of available memory, much of it at budget prices. What is the advantage of buying memory and memory upgrades from HP? Why not get it cheaper from any one of the many memory manufacturers? This paper shows why purchasing HP memory...; Tags: Hewlett-Packard Co., Memory, HP Workstation, Flash Memory, Workstations; White papers 2006-02-01
How to Use HP WDB to Debug and Improve Your Application: Through this webcast one will learn how to use HP WDB to debug and improve the application using advanced features like memory leak detection. HP WDB is an HP supported implementation of the GDB debugger. It supports source-level debugging of object files written in HP C, HP aC++, Fortran 90,...; Tags: Hewlett-Packard Co., HP WDB, Programming Languages, Processors, Software Development, Software/Web Development, Semiconductors, Hardware, Components; Webcasts
HP Systems Insight Manager: New HP SIM 5.1: The presenter of this webcast describes the latest HP SIM enhancements to help you manage a complete HP server and storage environment with a feature rich, extensible and secure management tool set.; Tags: Hewlett-Packard Co., Servers, Hardware; Webcasts 2007-01-01
HP 4250: I purchased an HP 4250 In 1/2007. In about 3 months, started having problems. Noisy paper bars, etc. Contacted HP and after a lot of haggling, received "reaplcement" printer. The replacement was almost as bad as the "new" one. Tried emailing CEO and others - no results. $900 later, no...; Tags: Printers, pennyh@..., Hewlett-Packard Co., HP 4250; Discussion threads 2007-08-29
Partition Security and Isolation for HP Integrity and HP 9000 Servers: The various types of partitions on HP Integrity and HP 9000 servers vary in the amount of granularity, flexibility and isolation they provide to customers. In addition, when HP-UX 11i is used, its own certification comes into play in this overall discussion. This paper provides information on HP-UX 11i Common...; Tags: HP Integrity, Security, Hewlett-Packard Co., HP 9000, Isolation, Servers, Databases, Hardware, Enterprise Software, Software, Data Management; White papers 2007-08-01
Brian Bisset: MFP Report/ HP - HP LaserJet Tradition: The presenter of this webcast talks about HP MFPs, the LaserJet tradition, and how customers benefit from having HP as their trusted advisor.; Tags: Hewlett-Packard Co., HP LaserJet, Investment, Benefits, Digital Media, Finance, Human Resources, Consumer Electronics, Personal Technology; Webcasts 2007-01-01

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