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- IT Service Provider Supports Managers at Client Organisations With Hosted CRM Service
- Software Developments NV SDE delivers a range of IT services to small and medium-sized enterprises in Belgium. To help managers at client organisations manage their own customer relationships effectively, the company has deployed Microsoft Dynamics CRM 3.0 as a hosted, fully-managed service. Client employees can access the technology using a...
- Tags: Hosted CRM, Information Technology, Microsoft Corp., CRM, Smb/Sme, Advertising & Promotion, Strategy, Customer Relationship Management (CRM), Enterprise Software, Marketing, Management, Software
- Case studies
- Learn About the First Hosted CRM Solution Just for Financial Services
- Hosted CRM solutions can play a vital role in your overall CRM strategy. But plain vanilla CRM with expensive customizations will not take your company where it needs to go. This web seminar explains how the exciting newly hosted CRM offering can help you better manage your client relationships. This...
- Tags: Hosted CRM, Financial Service, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- Evaluating the Options for Vertical Hosted CRM
- Should your CRM application be custom-built? Can a prebuilt system really address your industry's needs? With the rising popularity of on-demand CRM in vertical markets, the old debate has come full circle. In this white paper by Beagle Research, learn what CRM thought-leader Denis Pombriant believes is the best approach.
- Tags: Hosted CRM, Siebel Systems Inc., CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Extending Sales, Marketing, and Service Effectiveness With Hosted CRM
- Siebel CRM OnDemand is the most advanced hosted CRM solution available today. This webcast explains how Siebel CRM OnDemand can provide a new deployment option to extend your CRM strategy and maximize the value of your existing Siebel deployment.
- Tags: Siebel CRM OnDemand, Hosted CRM, Siebel Systems Inc., Sales, CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- Webcasts
- Learn About the First Hosted CRM Solution Just for Insurance Professionals
- Hosted CRM solutions can play a vital role in your overall CRM strategy. But plain vanilla CRM with expensive customizations will not take your company where it needs to go. This web seminar explains how the new hosted CRM offering can help you better manage your client relationships. At this...
- Tags: Hosted CRM, Siebel Systems Inc., Insurance, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- Webcasts
- Hosted CRM vs. In-House: Which Direction Should Your Company Take?
- The debate about the "where" of CRM, whether to deploy the technologies in-house or "rent" them, has been discussed at length in the industry. This whitepaper cuts through the hype and lays out the business case and trade-offs for each approach.
- Tags: Entellium, Hosted CRM, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers
- Idaho Technology, Inc. Drives Growth and Improves Operational Efficiency With Hosted CRM System
- Idaho Technology, Inc. develops the fastest, highest-quality machines in the world for pathogen identification and DNA analysis. The privately owned company wanted to improve efficiency and effectiveness of the sales process. The challenge was to improve ability to capture, track, and utilize marketing information and utilize sales and marketing resources...
- Tags: Hosted CRM, CRM, Sales Strategy, Marketing Research, Roi/Tco, Sales, Marketing, Finance, Managerial Accounting
- Case studies
- Hosted CRM Vendors - Who Delivers Positive ROI?
- In this webcast, the listener will discover how on demand CRM has grown up to deliver positive ROI. The listener will also learn who the top hosted CRM vendors are and why based on the latest Nucleus Research Scorecard findings. Plus, the listener will hear about the RightNow Technologies approach...
- Tags: Hosted CRM, CRM Company, ROI, RightNow Technologies, Roi/Tco, Customer Relationship Management (CRM), Enterprise Software, Finance, Managerial Accounting, Software
- Webcasts
- Hosted CRM Comparison Guide
- Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and Oracle) so you can quickly and easily compare the features and costs of each. Points of comparison include: Pricing per User...
- Tags: Hosted CRM, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2007-01-01
- Hosted CRM Buyer's Guide
- Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CRM solution? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRM solutions, and lists the basic...
- Tags: benefit, CRM, CRM solution, decision-making, hosted CRM
- White papers 2007-01-01
- Hosted CRM: Microsoft Dynamics CRM 3.0
- Customer relationship management applications bring new levels of sales, customer service and overall profitability to businesses of all sizes. However, many businesses find it difficult to justify the upfront investment in such applications or lack available in-house technical resources. For these organizations, deploying CRM as a hosted service represents a...
- Tags: Microsoft Dynamics, Hosted CRM, Microsoft Corp., CRM, Microsoft Dynamics CRM 3.0, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-03-20
- Hosted Microsoft Dynamics CRM 3.0 Solution Components for Hosted Messaging and Collaboration Version 3.5
- Hosted CRM is built around Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers (Microsoft CRM-SP). This application - a modified version of the Microsoft Dynamics CRM 3.0 product - enables service providers to offer advanced Customer Relationship Management CRM functionality to business customers over the Internet. This paper presents...
- Tags: Microsoft Dynamics, Hosted CRM, Collaboration, Service Provider, Messaging, Microsoft Corp., CRM, Business Services, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2006-03-01
- Image: Salesforce's mashup tools
- The hosted CRM company's upcoming release will include a new framework for customizing online business software.
- Tags: Salesforce.com Inc., CRM company, business software, hosted CRM, software, mashup, tool
- Image galleries 2006-09-13
- Report: Hosted CRM is king
- Hosted revenue acts as a catalyst for growthAccording to AMR Research, Oracle leads in sales of human capital management HCM applications, thanks to its PeopleSoft acquisition. Also, the Customer Relationship Management CRM industry is getting a big lift from growth in the sales-as-a-service model. “Hosted revenue...continued to act as the...
- Tags: Customer relationship management (CRM), CRM, Hosted
- Discussion threads 2006-08-16
Additional Resources
- 10 Questions to Ask Your On-Demand Contact Center Provider
- Siebel CRM Call Center On Demand delivers hosted voice, voicemail, email, and Web communications as a fast, flexible, and affordable monthly service. The Siebel CRM Call Center On Demand solution is embedded directly into Siebel CRM On Demand, the hosted CRM solution, or available as a stand-alone hosted solution offering...
- Tags: Call-center, On-demand, Siebel Systems Inc., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing
- White papers 2006-09-01
- Microsoft Dynamics CRM 4.0 available for download
- Microsoft's Dynamics CRM 4.0, code-named Titan, has been released for manufacturing and will available in the customer-hosted or Microsoft-hosted version. An excerpt from ZDNet: According to the Microsoft East Region CRM blog, it will take Microsoft a couple of weeks for the final bits to hit...
- Tags: Microsoft Dynamics, Microsoft Dynamics CRM, Microsoft Corp., CRM, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Software, Marketing, Arun Radhakrishnan
- Blog posts 2007-12-18
- JD Edwards Integration With Siebel CRM On Demand: Extending Your CRM Choice With Siebel CRM On Demand
- While Oracle believe that JD Edwards CRM is the clear choice for most JD Edwards customers, they also realize that having a choice of CRM products will help more of their customers to be successful in driving a CRM strategy that works for them. Siebel CRM On Demand is one...
- Tags: J.D. Edwards & Co., Siebel Systems Inc., CRM, Integration, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2006-10-01
- Siebel and Salesforce.com: Two ways to vertical
- Which strategy for hosted CRM market will work?Is the future of the hosted CRM market in pre-built, industry-specific verticals (Siebel's approach) or is it in customizable platforms (Salesforce.com)? Is there plenty of room for both strategies? Share your predictions here, or describe your own experience with either of these applications.
- Tags: Salesforce.com Inc., Selena Frye, Siebel Systems Inc., software
- Discussion threads 2005-03-31
- Buyer Beware: Tips for Getting the Best Agreement From Hosted Application Vendors
- More and more businesses are choosing hosted applications in general, and CRM applications in particular, to help them meet their business technology needs. Unfortunately, most hosted CRM buyers spend 95 percent of their time focusing on the features and functions that a solution contains, and nearly no time on what...
- Tags: Entellium, Agreement, Buyer, CRM, Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Marketing, Software
- White papers 2005-12-13
- InHouse vs Hosted: Location Scout
- Is it better to have your CRM system hosted or on premises? Correspondent James Hilliard looks at how to tackle the software, hardware and staffing questions.
- Tags: Staffing, Customer Relationship Management (CRM), Enterprise Software, Software
- Webcasts
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