hindustan petroleum

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Hindustan Petroleum Improves Customer Service, Strengthens Management Control

Founded in 1974, Hindustan Petroleum Corporation Limited HPCL, a Fortune 500 company, is one of the largest integrated petroleum refining and marketing company in India. To strengthen business management and improve customer service, HPCL implemented an advanced Enterprise Resource Planning ERP system based on range of JD Edwards Enterprise One...

Tags: India, Customer Service, Oracle Corp., ERP, Hindustan Petroleum, Enterprise Resource Planning (ERP), Product Marketing, Customer Relationship Management (CRM), Enterprise Software, Software, Marketing

Case studies

Additional Resources

SAP ERP Has Helped HCC Get Clear Visibility Into Cost Implications Across Sites

Hindustan Construction Company is an eighty year old organization with a track record in executing complex infrastructure projects across sectors. Hindustan Construction Company wanted to derive competitive advantage by adopting industry best practices and establish a solid information systems platform for facilitating growth. The challenge is to closely monitor projects...

Tags: Construction Company, SAP AG, ERP, Clear, SAP ERP, Construction

Case studies 2007-05-14

Novell Case Study: Hindustan Petroleum Corporation Limited (HPCL)

HPCL, the second largest oil refining, marketing and distribution company in India, has an annual turnover of Indian Rs. 646.89 billion (US$ 14,700 million). HPCL faced rapid growth challenges as it looked to expand its refining, marketing and distribution network across India. With Novell GroupWise and Novell eDirectory, HPCL now...

Tags: Novell Inc., Instant Messaging, Groupware, Marketing Research, Internet, Online Communications, Enterprise Software, Software, Marketing

Case studies

Juniper Networks Puts Bangchak Petroleum on Track for ISO 27001 Certification

Bangchak Petroleum is a Thai energy company which operates an oil refinery with a capacity of 120,000 barrels per day. Bangchak Petroleum wanted to establish a highly secure system that would enable the company to conform to the ISO 27001 information security management standard. Bangchak Petroleum deployed the Juniper Networks...

Tags: Certification, Juniper Networks Inc., ISO, Bangchak Petroleum, Iso standards, Process Improvement, Networking, Network Security, Security, Quality, Business Operations

Case studies 2008-12-01

IBM eServers & Linux Propel Hindustan Motors in to Top Gear

Hindustan Motors HM has been a pioneer in the Indian Automotive industry for more than six decades. HM wanted to extend its ERP applications to suppliers and large international customers, expecting that such a move would streamline business processes and reduce costs. To do this, the company needed a scalable...

Tags: IBM WebSphere, IBM eServer, IBM Corp., ITNation India, Hindustan Motors, Linux, Application Servers, Utility Computing, Middleware, Servers, Enterprise Software, Operating Systems, Software, Hardware

Case studies

Petroleum Company Securely Links Offices and Stations in China With Check Point

The largest Liquefied Petroleum Gas LPG importer in China supplies fuel to power plants for electricity generation, settles accounts with its customers and manages the supply chain online. Because network communication became increasingly important for business, the company wanted to construct a secure environment for information access to prevent internal...

Tags: Check Point Software Technologies Ltd., Microsoft Office, Petroleum, Telecom & Utilities, Security

Case studies 2008-02-04

Foundry Makes the Grade at the Petroleum Institute

The Petroleum Institute wanted to create a cost-effective, robust network environment that would serve the university's administration, student, and research facilities. The greenfield network deployment must accommodate a growing user population, the addition of new facilities, and a range of bandwidth-hungry applications. The Petroleum Institute designed a network with a...

Tags: Foundry Networks Inc., Network, Petroleum, Foundry ServerIron Traffic Manager, Telecom & Utilities, Networking

Case studies 2006-03-01

Walters-Dimmick Petroleum Secures Store Broadband With Safe@Office and SMP On-Demand

Walters-Dimmick Petroleum, Inc. WDP is a marketer of Shell petroleum products with a primary focus on the distribution of Shell fuels across Michigan, Indiana, and Ohio. WDP manages more than 58 locations, each of which requires an Internet connection for secure email access and corporate communications. When the company replaced...

Tags: Check Point Software Technologies Ltd., Broadband, Walters-Dimmick Petroleum, WDP, Telecom & Utilities, Broadband Internet, Network Technology, Telecommunications, Networking

Case studies 2008-05-05

West African Gas Pipeline Maps Distribution Alternatives

The 600-kilometer-long West African Gas Pipeline WAGP project is a partnership of Chevron Nigeria Ltd., Shell Petroleum Development of Nigeria Ltd., the Nigerian National Petroleum Company, Volta River Authority, SoBeGAS of Benin, and SoToGaz of Togo. The WAGP project team uses ESRI GIS technology. This map shows alternatives for an...

Tags: Environmental Systems Research Institute Inc., GIS, Business Structures, Team Management, Software, Finance, Management

Case studies

Oil Company Streamlines Messaging, Boosts Efficiencies With Unified Communications

Engen Petroleum Engen headquartered in Cape Town, South Africa, is a subsidiary of Malaysia-based Petroleum National Berhad Petronas. Engen boasts 27 percent of the South African petroleum market and has interests in more than 20 African countries. With a large mobile workforce servicing regional and international sites, its existing multienvironment...

Tags: Microsoft Exchange Server, Unified Communications, Messaging, Microsoft Corp., Groupware, Instant Messaging, E-mail Servers, Enterprise Software, Software, Internet, Online Communications

Case studies 2007-09-01

Shell Source: 2005 Computerworld Honors Case Study

Shell Oil Products US refines and markets petroleum in the Western and Midwestern U.S., and provides petroleum transportation and lubricants products nationwide. Initially, a decentralized collection of separate business lines each invested in a separate web portal for its customers and channel partners, each supported by its own IT operations,...

Tags: Computerworld, International Data Group, Transportation, Help Desk, Portals, Call Centers, Web Technology, Telecom & Utilities, It Operations, Internet

Case studies

Integration of Lab Information and Plant Operations Assures Product Quality

Executives at Bharat Petroleum Corporation Limited BPCL, one of India's top three petroleum refinery and marketing companies, wanted to provide plant employees information on the status and quality of products processed. The new solution connects information from the laboratory, the enterprise resource planning system, and manufacturing system. The development team...

Tags: Petroleum, ERP, Microsoft Corp., Integration, Enterprise Resource Planning (ERP), Telecom & Utilities, Manufacturing, Enterprise Software, Software

Case studies

ERG Group: First in Italy With mySAP IS-OIL Solutions

ERG is Italy's largest independent Italian Group in the Energy and Petroleum sector, the most important Italian exporter of petroleum products mainly gasoil and petrol and the first in Italy to implement mySAP IS-Oil solutions. Capgemini took ERG through three projects, from Business Process Reengineering to implementation of IS-Oil components...

Tags: mySAP, Capgemini, Petroleum, Italy, ERG, Telecom & Utilities, Business Process Reengineering (BPR), It Operations

Case studies

Petroleum Production Company Test Drives Productivity With Beta Operating System

Petroleum Development Oman PDO wanted to improve information flow in order to increase the productivity of its information workers and better manage its intellectual property. In pursuit of these goals, the oil exploration and production company decided to take part in the EMEA Rapid Deployment Programme for the 2007 Microsoft...

Tags: Operating System, Petroleum, Microsoft Corp., Telecom & Utilities

Case studies

Petroleum Company Strengthens Security With Network Access Protection Solution

Petron Corporation, a petroleum refining and distribution company, wanted to reduce its network's exposure to security risks. The client devices that its mobile work force used were a chronic source of viruses because they often picked up malicious software from other systems. However, Petron was unable to verify the health...

Tags: Microsoft Access, Network, Petroleum, Microsoft Corp., Networking, Telecom & Utilities, Security

Case studies 2008-02-01

BEA Systems Case Study: Q8 Italy

Kuwait Petroleum International, under its 'Q8 sails' brand, refines and markets fuel, lubricants and other petroleum derivatives to a diverse customer base across Europe. Q8 needed to be able to respond quickly and efficiently to business change and lower operational and maintenance costs by setting up unified processes - both...

Tags: BEA Systems Inc., Enterprise Resource Planning (ERP), Application Servers, Enterprise Software, Middleware, Financial Services, Software

Case studies 2005-11-22

Petroleum Company Improves Real-Time Information Sharing With Rigs

Belayim Petroleum Company wanted to reduce costly downtime by improving the quality and speed of decision making through real-time, media-rich access between rig personnel, headquarters, and remote experts. As a solution Cisco First Mile Wireless with Unified Communications, certified to work in hazardous conditions, has created a secure, high-speed converged...

Tags: Petroleum, Downtime, Cisco Systems Inc.

Case studies 2007-02-01

Trifolium Case Study: British Petroleum

British Petroleum BP had a change management problem. Any change to their IT infrastructure, whether as simple as the installation of new software on a server or as complex as moving an entire call center, had to flow through a complicated internal approval process. BP's situation called for intense research,...

Tags: British Petroleum Co Plc, Trifolium, Change Management, Operational Planning, Leadership, Business Process Automation, Java, Tools & Techniques, Management, Business Operations, It Operations, Programming Languages, Software Development, Software/Web Development

Case studies 2005-07-22

Bharat Petroleum Corporation Uses .NET to Build Laboratory KM System That Integrates Laboratory Information With Plant Operations to Assure Product Quality to Customers

BPCL, among India's top three petroleum refinery and marketing companies, wanted to provide users at its plant, access to custom information on the status of quality of products processed. The development team used Microsoft's .NET technology to extend the functionality of its Laboratory Information Management System LIMS, and provide a...

Tags: LIMS, Petroleum, Microsoft Corp., .Net, Telecom & Utilities, Software Development, Software/Web Development

Case studies

Slick timing

We asked how long it took the first commercially drilled oil well to noticeably produce oil.Put away those notorious images of thick black crude gushing from a high-pressure well. It took an overnight break in drilling for the original Titusville well to trickle out a noticeable amount of crude.On Aug....

Tags: Drake, Edwin Drake, Guest Contributor, petroleum

Technical articles 2003-08-26