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highmark inc.

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Health Insurer Uses Business Process Analysis Tools to Improve Service, Save $75,000: Highmark Inc. used internal and external resources in multiple locations to run its short-term disability program, causing inefficiencies and customer dissatisfaction. Management sought to understand the impact of proposed process changes on resources, costs, and service quality. Highmark used information from the Human Capital Group and ProcessView, a business process...; Tags: Business Process, Highmark Inc., Health Care, Operational Planning, Business Operations; Case studies 2008-07-01
Red Hat Provides Cost-Effective Solution for Record Management: Highmark Inc. is Pennsylvania's largest health insurance company by membership. In addition to security and management issues, Highmark needed to find a cost-effective, high-performing, and consistent operating system in order to cover their IT budget and goals. Highmark migrated from Sun and AIX to Red Hat for two reasons. First,...; Tags: Red Hat Inc., Highmark Inc., Open Source; Case studies 2006-08-01

Highmark Makes Healthcare-Fraud Prevention Top Priority With SAS: Health insurance fraud exacts a cruel toll on society, undercutting the quality of care and straining patients' wallets. The U.S. Government Accountability Office estimates that of the $1.7 trillion Americans spend on healthcare each year, between 3 and 10 percent is fraud related. Fortunately, companies like Highmark - the Pennsylvania-based...; Tags: SAS Institute, Health Care, Health Insurance Fraud, Benefits, Healthcare, Vertical Industries, Human Resources, Enterprise Software, Software; Case studies
Highmark Maximizes Medicare Revenues With SAS: With the ever-increasing cost of healthcare in the United States, providers and insurers can't afford to under-report potential risks associated with their Medicare/Medicaid patients. Otherwise, they risk losing money when they provide necessary services that might not be related to the initial diagnoses reported to the Centers for Medicare &...; Tags: Patient, Medicare, SAS Institute, Health Care, Highmark, Healthcare; Case studies

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