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IT Support is a Thankless Job: Fifteen years ago I was asked to manage IT support for an operating company within a large company. This included desk top support, help line, etc. at locations in three states. This was in addion to my "real job".What a thankless job. PC's and associated infrastructure are like a utility...; Tags: Recruitment & Selection, hhall1001@..., IT Support, job, thankless job, seminar, outsource; Discussion threads 2007-05-23

Need to secure and encrypt drive on network: Hi, I am looking for a security product to protect data on a small local network as follows. We have an Admin p.c. on the LAN that has a second drive that is allocated to users on the network which stores ms access databases for individuals.1) We...; Tags: Storage, NETWORKING, steve@..., disk, password, database, network; Discussion threads 2007-04-30
Use these five tips when building your WBS: A sample WBS dictinaryIt would be more usefull by giving a sample WBS dictionary for reference.Here is an example WBSExample WBS Dictionary01 Requirements and Concptual Design02 System Design and Development and Unit Testing 02.01 Database 02.02 Framework, Login, and Menu Structure 02.03 Data Entry...; Tags: Project management, sujith.kv@..., WBS Dictionary 01; Discussion threads 2007-05-30

Help Desk Trouble Ticket Form: The Help Desk Trouble Ticket is an important document for the technical support professional. This form contains all the essential fields for maintain ...; Buy Now

Windows XP vs. Mac OS X: This presentation, entitled Standardizing on Windows XP Instead of MAC OS X, provides a pre-packaged option for defending Windows XP against MAC OS X. ...; Buy Now