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- 10+ dangerous species of help desk callers
- During my years working in IT support, I have become more and more interested in the many types of people who call IT help desks. Like a biologist, I have found that having a classification system is critical in understanding the users I help on a daily basis. With this...
- Blog posts 2008-04-25
- Best of 2001: Beware dangerous species of help desk callers
- The new year is the perfect time for lists. (Resolution No. 9: I will not eat more than four lunches at my desk each week.) For our part, we are offering a list of the top five most-read Support Republic articles of 2001. Click through and enjoy!Needless to say, the...
- Technical articles 2002-01-07
- The 12 most dangerous species of help desk callers
- Support techs are well aware that end users come in all shapes and sizes. Thanks to IT pro Jeff Dray, they now can be classified. Download this list of help desk caller species for a lighthearted look at the folks who keep the help desk hopping.
- Download resources 2001-09-19
- Download our list of help desk caller species
- Help desk callers come in all shapes and sizes. One IT support pro finally sat down and created a classification system Darwin would probably be proud of. Check out this lighthearted look at the species of end users who drive us mad.IT pros deal with end users of all types,...
- Technical articles 2001-09-20
- Additions to our classification of species of help desk callers
- End users come in all shapes, sizes, and personalities. With this in mind, one tech created a classification system that might have made Darwin proud. This list of help desk caller species was such a hit that we had to expand it.Many thanks to everyone who responded to my article...
- Technical articles 2001-05-23
Additional Resources
- AstroN Launcher (exe)
- This game is online SF shooting game MMORPG. There are three species, Acron, Bellico, and Shrewdo. You must choose one of them and fight for your own species. Upgrade your flight and weapon. Kill monsters. Accomplish your mission. Protect your species against other species. You can enjoy all these features...
- Software downloads 2007-07-18
- AstroN online (exe)
- This game is Sci-Fi MMORPG Massively Multiplayer Online Role Playing Game There are three species: Acron, Bellico, and Shrewdo. You must choose one of them and fight for your own species. Upgrade your flight and weapon. Kill monsters. Accomplish your mission. Protect your species against other species. Enjoy yourself. Version...
- Software downloads 2008-04-02
- The Ultimate Field Guide for Southern African Snakes (exe)
- The Ultimate Field Guide for common Southern African Snakes is a scientific breakthrough in species identification. Get comprehensive species information - quickly and easily Incredible detail on almost 60 Southern African Snakes Snake Bite Treatment Provides detailed species information: Full-color photographs, Afrikaans, Zulu, Shona and Tswana species names, Quick reference...
- Software downloads 2005-07-07
- The next stage
- OK, all of the evolutionists out there,What do you think will come after us? When do you think it will happen?Are we obligated to allow or "not prevent" it from happening? (are we preventing it by using "unnatural" means to keep ourselves alive?When "they" start appearing, do they owe us...
- Discussion threads 2007-04-10
- The 10 most dangerous species of IT manager
- From the wilds of the IT jungles, TechRepublic columnist Jeff Dray takes an offbeat look at the 10 most dangerous species of IT manager. Find out if your manager or you fit into the species he describes.This download is also available as an article.
- Download resources 2007-08-02
- Zoo Tycoon Endangered Species Theme Pack (zip)
- Zoo Tycoon Endangered Species Theme Pack. To celebrate Zoo Tycoon's anniversary and thank its millions of fans worldwide, Microsoft Game Studios and Blue Fang Games is offering a unique Endangered Species Theme Pack. This version is the first release on CNET Download.com.
- Software downloads 2007-08-22
- Photos: Top 10 newly discovered species
- What do a killer jellyfish, shocking pink millipede, and a duckbill dinosaur have in common? They're all species that were discovered in the past year. by CNET News.com
- Image galleries 2008-07-07
- Zoo Tycoon 2: Endangered Species demo (exe)
- Endangered Species brings some of the world's rarest animals home to your zoo. Treat yourself and your guests to breathtaking overhead views from the new sky trams. Or drive through your exhibits in the new Jeep vehicle tours. Build bridges and observation decks for a refreshing new view of your...
- Software downloads 2005-10-26
- Bison Screensaver (exe)
- This screensaver contains many pictures of bison. Bison is a group containing six species of large even-toed ungulates within the subfamily Bovinae. Only two of these species still exist: the American Bison (B. bison) and the European Bison, or wisent (B. bonasus). This version is the first release on CNET...
- Software downloads 2007-11-23
- Penguin Screensaver (exe)
- This screensaver contains many pictures of penguin. Penguins are a group of aquatic, flightless birds living almost exclusively in the Southern Hemisphere. The number of penguin species is debated. Depending on which authority is followed, penguin biodiversity varies between 17 and 20 living species, all in the subfamily Spheniscinae. This...
- Software downloads 2007-11-23
- Dirt - Boss Screensaver (exe)
- DIRT Origin of the Species PC Game Bosses FREE Screensaver. This screensaver cylcles through some of the boss characters features in DIRT ORIGIN OF THE SPECIES. Also there is a background music track that can be switched on/off as required by the user.
- Software downloads 2006-08-14
- Dirt - Character Screensaver (exe)
- Dirt Origin of the Species PC Game Character Screensaver. This screensaver cycles through some of the characters features in Dirt Origin Of The Species. Also there is a background music track that can be switched on/off as required by the user.
- Software downloads 2007-03-21
- An Analysis of Abundance and Catch Probability of Sharks Off Coastal Louisiana
- There are 25 species of sharks in the Gulf of Mexico. The analysis discussed in this paper focuses on two of those species indigenous to the Louisiana Coast: the Blacktip shark and the Bull shark. The steps involved in preparing the data for analysis involved much manipulation through SAS, as...
- White papers 2007-05-14
- Eagle Screensaver (exe)
- This screensaver contains many pictures of Eagle. Eagles are large birds of prey which mainly inhabit Eurasia and Africa. Outside this area, just two species the Bald and Golden Eagles are found in North America north of Mexico, with a few more species in Central and South America, and three...
- Software downloads 2007-11-23
- Building a Winning Service Desk
- The Service Desk not only handles incidents, and Service Requests, it also provides a route for customers to interact with all IT processes, including change requests, procurement, service level management, and sometime extend beyond traditional IT Services. This paper gives a roadmap and key considerations for setting up an efficient...
- White papers 2005-08-24
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