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Nortel Networks Case Study: NHS Direct: NHS Direct is England's 24-hour health service telephone line. NHS Direct wanted to improve the service they were offering, while achieving the cost savings that centralisation should bring. They recognised that the only way they could create the desired consistency and efficiencies was through virtualisation - joining up all call...; Tags: Health Service, Nortel Networks Corp., NHS Direct, VOIP, Telecommunications, Telecom & Utilities, Networking; Case studies 2007-02-07
National Health Service Improves Patient Care for 59 Million Citizens: The National Health Service NHS provides healthcare for 59.6 million citizens of the United Kingdom. Recent initiatives have mandated improvements in the way citizens access healthcare and other government services. As a result, NHS anticipates that greater numbers of patients and healthcare providers will need to access information using the...; Tags: Patient, Performance, Health Care, Microsoft Corp., Health Service, National Health Service, Vertical Industries, Benefits, Healthcare, Performance Management, Enterprise Software, Software, Human Resources, Workforce Management; Case studies
Balearic Islands Health Service (IB Salut) Unifies and Centralizes Administration of Identity Management: Balearic Islands Health Service wanted to simplify the authentication of users registered in various information systems and reduce the number of user credentials needed to access computer applications to five. The challenge was to unify and centralize user management to facilitate movement of patients between hospitals and health centers and...; Tags: Oracle Corp., Health Service, Administration, Health Care, Identity Management, Authentication/Encryption, Vertical Industries, Healthcare, Benefits, Security, Enterprise Software, Software, Human Resources; Case studies 2008-07-01
Health Services Center Treats Staff to New Remote Access, Boosts User Productivity: Montgomery County Memorial Hospital MCMH commits itself to providing high-quality health services to many communities throughout Southwest Iowa. The lack of a reliable remote access solution from any location or browser prevented staff from getting critical work done when outside the facility. This created technical support challenges for the IT...; Tags: Health Service, Health Care, Montgomery County Memorial Hospital, Remote Access, Telecommunications; Case studies 2008-05-12

Additional Resources

Oracle Case Study: Health Care Service Corporation: Health Care Service Corporation HCSC wanted to better serve employees and management with self-service applications, eliminate paper, streamline HR and benefits processes, and consolidate and web-enable its time and attendance systems. Health Care Service Corporation upgraded to Oracle's PeopleSoft Enterprise 8.8, including six employee self-service applications and three manager self-service...; Tags: Oracle Corp., Health Care, Self-service Application, Benefits, Vertical Industries, Healthcare, Human Resources, Enterprise Software, Software; Case studies

First NHS Trust to Achieve Gold Accreditation: The South West Yorkshire Mental Health Trust SWYMHT Health Informatics Training Service provides training to mental health and primary care staff, service users and carers across the Wakefield health community. The team knew that it was delivering a high volume service but was eager to show that the service was...; Tags: Health Care, Training, Vertical Industries, Benefits, Healthcare, Workforce Management, Enterprise Software, Software, Human Resources; Case studies
Leicestershire Health Informatics Service - All the right connections: SupportWorld magazine has kindly given permission to Touchpaper to reproduce a three-page article focusing on NHS Connecting for Health and featuring Touchpaper customer Leicestershire Health Informatics Service LHIS. Touchpaper's IT Business Management ITBM solution was selected by...; Tags: Health Care, Touchpaper Software, SupportWorld Magazine, E-health, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources; White papers 2007-07-01
AOK Systems GmbH Creates Foundation for Health Insurance Data Service: AOK Systems GmbH develops complete SAP-based and individual IT solutions, focusing on statutory health insurance. The challenge was to establish a health insurance data service and provide up-to-date, interoperable administrative data on insured persons in accordance with the requirements laid down by Gematik, the organization responsible for telematics applications relating...; Tags: Health Insurance, Oracle Corp., Health Care, AOK Systems GmbH, Benefits, Healthcare, Insurance, Vertical Industries, Human Resources, Business Operations, Corporate Insurance, Enterprise Software, Software; Case studies
Cisco Case Study: Compass Health: Compass Health is a non-profit full-service provider of behavioral health and drug rehabilitation services in Washington state. Compass Health's communications system was comprised of seven different Private Branch Exchanges PBXs and key systems throughout its network in addition to Verizon's CentraNet service at many of its locations. Compass Health did...; Tags: Health Care, PBX, Cisco Systems Inc., Compass Health, Telephony, VOIP, Networking, Telecommunications; Case studies
LifeNet Health: Biomedical Alloengineering Organization Uses High Technology to Provide High Touch Service: LifeNet Health prides itself on its safe, efficient, and compassionate service to donors' families, to patients, and to the healthcare professionals who perform life enhancing or lifesaving transplants using LifeNet Health allografts. To honor that commitment and improve operational efficiencies, management replaced one IT system and upgraded another to create...; Tags: Financial, Biomedical, Health Care, Microsoft Corp., Service, Healthcare, Vertical Industries, Benefits, Financial Accounting, Enterprise Software, Software, Human Resources, Finance; Case studies
Sutter Health Expands Electronic Health Records With HP: Sutter Health is a leading not-for-profit network of hospitals, doctor organizations and other health care service providers that serves over 100 communities in Northern California. Sutter Health needed a way to support its quickly expanding Electronic Health Records EHR application in a way that would deploy quickly, expand easily, and...; Tags: Hewlett-Packard Co., Sutter Health, Electronic Health Record, E-health, Data Centers, Healthcare, Storage, Hardware, Data Management; Case studies
MB Health Astrology (exe): MB Health Astrology tells you about your health, well-being and the dietary recommendations based on your Sun Signs. The program gives you an insight into your health related issues, thus helping you to live a healthy, peaceful and a happy life. MB Health Astrology generates a comprehensive health report based...; Tags: Health Care, MysticBoard, MB Health Astrology, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources; Software downloads 2008-05-19
Information System for Oral Health (ISOH): 2005 Computerworld Honors Case Study: In the past, patient access to public dental services has been on the basis of queuing at local dental clinics on first-come, first-served basis. A new model and work practice had to be developed to arrange dental appointments and deliver a prioritized service based on the condition of the patient,...; Tags: Information System, Patient, Computerworld, International Data Group, Strategy, Management; Case studies
Web Service Health Modeling, Instrumentation, and Monitoring: Developing and Using a Web Services Health Model for the Northern Electronics Scenario: This paper describes how Northern Electronics uses a health modeling approach to design, implement, and operate manageable Web services in the product shipping solution. The health modeling approach encompasses the process steps of detection, verification, diagnosis, recovery, and re-verification. The paper shows how a solution architect translates a set of...; Tags: Web, Web Service, Monitoring, Health Care, Electronics, Microsoft Corp., Vertical Industries, Benefits, Healthcare, Channel Management, Enterprise Software, Software, Human Resources, Marketing; White papers 2005-09-01
HP OpenView Management Suite Using Radia: Seattle-based Group Health Cooperative is the second largest consumer-governed health care system in the United States. They sought to build a service-oriented IT infrastructure that would support the company's adaptive enterprise strategy. The goal was to create an electronic infrastructure that is just like a utility - always available and...; Tags: Hewlett-Packard Co., Health Care, HP OpenView, E-health, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources; Case studies
MB Well Being Health Astrology Suite (exe): Maintaining your health and well-being is something that requires constant adjustments keeping pace with the changing circumstances. MB Well Being Health Astrology Suite contains Health Astrology, Food Astrology, Zodiac Yoga, Fruit Astrology & Zodiac Healing Sign. This program gives you an insight into your overall health and health related issues...; Tags: health care, mysticboard, mb well being health astrology suite, vertical industries, benefits, healthcare, enterprise software, software, human resources; Software downloads 2008-08-05
Sheffield PCT Gets the Message Across With InstantAtlas: Under the UK's National Health Service NHS, some 152 Primary Care Trusts PCTs hold responsibility for providing health and social care locally to make sure community needs are being met. As part of its remit to engage with the local population to improve its health and wellbeing, Sheffield PCT, like...; Tags: Health Care, GeoWise, Sheffield PCT, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources; Case studies 2007-08-09
Bluetooth Connectivity Issues for M-Health Applications: M-health system has been defined as combination of "mobile computing, medical sensor, and communications technologies" for health-care. As a mature short-range wireless technology, Bluetooth has been used in healthcare areas to improve the flexibility for patients, medical doctors or nurses to access the health service. This paper addresses the Bluetooth...; Tags: Health Care, M-health System, Vertical Industries, Bluetooth, Benefits, Healthcare, Wi-Fi, Enterprise Software, Software, Wireless, Human Resources; White papers 2005-09-18
The Danish National Board of Health Uses SAS to Provide Health Data for All Citizens: In recent years, The Danish National Board of Health has experienced a growing interest in, and demand for, information and data in the health sector. Administrators, healthcare sector workers, politicians, students, journalists and patients have put forward questions and requests for statistics and documents. The servicing of citizens represents an...; Tags: SAS Institute, Health Care, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources; Case studies
Biomedical Alloengineering Organization Uses High Technology to Provide High Touch Service: LifeNet Health prides itself on its safe, efficient, and compassionate service to donors' families, to patients, and to the healthcare professionals who perform life enhancing or lifesaving transplants using LifeNet Health allografts. To honor that commitment and improve operational efficiencies, management replaced one IT system and upgraded another to create...; Tags: Financial, Biomedical, Health Care, Microsoft Corp., Healthcare, Vertical Industries, Benefits, Financial Accounting, Enterprise Software, Software, Human Resources, Finance; Case studies 2007-06-01

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