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havant borough

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Havant Borough Provides Quality Support to Citizens With Remedy: The Borough of Havant is situated on the south coast of England, 70 miles from London. The council urgently needed to replace the existing in-house Microsoft Access system in which all of its customer inquiries resided. The process was highly inefficient, as inquiries were logged by hand and then transferred...; Tags: BMC Software Inc., Remedy Corp., Havant Borough, It Management, It service Management; Case studies

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Worthing Borough Council Shores Up Wireless LAN Security: Worthing Borough Council wanted to give its users access to email and data whilst away from their desks, allowing flexibility and increasing efficiency. This case study examines how the Operations manager at Worthing Borough Council installed Neutrino Wireless Intrusion Protection System to be the eyes and ears for the council's...; Tags: Council, WLAN, Wi-Fi, Wireless, Wireless LANs, LANs, E-mail, Networking, Online Communications; Case studies
Cisilion Case Study: London Borough of Tower Hamlets: The London Borough of Tower Hamlets has over 10,000 workers and is responsible for providing Housing, Education, Social Services Highway and Environmental services in the Borough. They wanted to provide free wireless access to the community while at the same time provide secure wireless access to their staff members throughout...; Tags: Cisco Systems Inc., Cisco PIX Firewall, Wireless Access, Network Security, Wireless, Networking; Case studies
Redditch Borough Council's Virus Epidemic Cured: Redditch Borough Council delivers a wide array of vital services in the town of Redditch, Worcestershire, United Kingdom, and its outlying areas. Redditch Borough Council was looking for a product that could prevent the transfer of viruses via floppy disks and ensure the network remained available and secure. Pointsec Protector...; Tags: Floppy Disk, Check Point Software Technologies Ltd., Virus, Redditch Borough Council, Cyberthreats, Viruses And Worms, Security; Case studies 2007-09-21
London Borough of Haringey - SME Development: The London Borough of Haringey is an area of vast cultural diversity. There are areas of prosperity in the west, whilst there are areas of deprivation in the east of the borough. Most of the businesses within the London Borough of Haringey are SMEs, i.e. small and medium sized enterprises...; Tags: Small And Medium Enterprise, Council, Haringey Council, Smb/Sme; Case studies

London Borough of Lewisham Mobilise Their Workforce: The London Borough of Lewisham has further enhanced quality of service to tenants by deploying a sophisticated mobility strategy. Recognising the need to improve how its field craft workers received information about jobs when working remotely, they rolled out Microsoft Windows Mobile-based Pocket PC Phone Edition devices. Running the TBS...; Tags: Microsoft Corp., Worker, Workforce, Pocket PC, Handhelds, Recruitment & Selection, Operating Systems, Hardware, Human Resources, Workforce Management, Software; Case studies
Crawley Borough Council Improves Service Delivery With Online Planning Application Process: In the Borough of Crawley, located in southeast England, the borough council processes an average of 1,300 planning applications every year. Crawley Borough Council needed to create an efficient, cost-effective, and easy-to-use system that would provide the public and staff with access to all documentation associated with an application and...; Tags: Application, Oracle Corp., Council, Borough Council, Content Management, Web Technology, Enterprise Software, Software; Case studies
Alaska Borough Reduces Costs, Improves Services With Switch From Novell to Windows: Matanuska-Susitna Borough of Alaska uses many line-of-business applications to support local government. But the borough's IT staff found it cumbersome to manage the applications within its Novell-based infrastructure, and the borough's more than 400 full-time, part-time, and temporary employees experienced difficulties using the GroupWise messaging system to communicate with users...; Tags: Novell Inc., Microsoft Exchange Server, Messaging, Microsoft Corp., Alaska Borough, Microsoft Windows, E-mail Servers, Groupware, Microsoft Windows Server 2003, Government, Servers, Operating Systems, Software, Enterprise Software, Hardware; Case studies
Cisilion Case Study: London Borough of Lewisham: The London Borough of Lewisham has about 6000 workers including teachers. In 2003/4 the council had a budget of over £350m to provide Housing, Education, Social Services, Highway and Environmental Services in the Borough. The traffic congestion in the Catford area makes travelling difficult especially during rush hours. Lewisham was...; Tags: Council, Worker, Security; Case studies
Avaya Case Study: Bury Metropolitan Borough Council: Bury Metropolitan Borough Council Bury MBC is the government services organization serving Bury Metropolitan Borough. Prior to becoming an Avaya customer, Bury MBC outsourced its communication system to a European telecommunication provider who offered a managed service offer for telephony. The organization realized, however, that it was spending far too...; Tags: Avaya Inc., Telephony, Telecom & Utilities, VOIP, Telecommunications, Networking; Case studies
Building on an Existing SAP Landscape to Create an Integrated Electronic Social-Care System: With 10,000 employees, Trafford Metropolitan Borough Council of Manchester, England, provides services to 211,000 residents through 400 Council and partner sites. By building on its SAP landscape, the borough has become a proving ground for an advanced social-care system infrastructure that may help transform social services throughout the United Kingdom.; Tags: SAP AG, Business Structures, Finance; Case studies
Craigavon Borough Council Reduces Risk With Microsoft Security Technology: Craigavon Borough Council wanted to streamline their communications infrastructure and install a platform that would support future developments, such as remote access and the use of mobile devices. The Council turned to Microsoft Gold Certified Partner, 4sol, to install a Dell server running Microsoft Windows Server 2003, Exchange Server 2003,...; Tags: Security Technology, Microsoft Corp., Microsoft Windows Server 2003, Remote Access, E-mail Servers, Internet, Business Structures, Microsoft Windows, Servers, Security, Operating Systems, Software, Enterprise Software, Finance, Hardware; Case studies 2006-04-27
London Borough of Newham Chooses Microsoft Solution Over Open Source as Best Overall Value Option: Newham Council, an innovative and leading-edge local authority in the United Kingdom, was faced with the need to lower cost and risk, while providing a financially predictable, stable, and innovative Information and Communications Technology ICT platform to support its ambitious long-term transformation plans. A multi-disciplinary team under the lead of...; Tags: Microsoft Corp., Microsoft Windows, Microsoft Windows Server 2003, Strategy, Open Source, Operating Systems, Software, Management; Case studies
London Borough Saves £200,000 a Year by Reducing Carbon Footprint With Dell Print Services: Waltham Forest Council wanted to address costs resulting from inefficient printing processes. The borough also wanted to eliminate wasteful processes, such as single-sided printing, to reduce its environmental impact. Waltha Forest Council deployed Dell for its solution and standardised on Dell 5310n, 3115cn Multifunction Devices and 1720dn printers, which are...; Tags: Dell Computer Corp., Carbon Footprint, Printing, London Borough, Document Management, Servers, Enterprise Software, Software, Finance, Managerial Accounting, Hardware; Case studies 2008-03-27
Real-Time Access to Trusted Information Provides a Royal Borough With Proven Capabilities for a New Way of Working: The 3,000 employees of the Royal Borough of Kensington and Chelsea RBKC provide municipal services to their constituents in London. RBKC officers needed an IT solution that could help the organisation comply with government regulations and directives and improve existing services on a constrained budget. RBKC chose an online publication...; Tags: Microsoft Access, Microsoft Corp., Document Management, Content Management, Managerial Accounting, Groupware, Microsoft Windows Server 2003, Databases, Servers, Enterprise Software, Software, Finance, Operating Systems, Microsoft Windows, Data Management, Hardware; Case studies 2005-09-01
Rotherham Metropolitan Borough Council Enhances Citizen Satisfaction and Reduces Costs: Until few years back, citizens who contacted Rotherham Metropolitan Borough Council RMBC in the United Kingdom faced an uphill struggle. Telephone lines to the local government authority were often busy, and inquiries were passed from department to department. Even when citizens reached the appropriate council representative, that person invariably lacked...; Tags: Oracle Corp., Government, Vertical Industries, Telecom & Utilities, Enterprise Software, Software; Case studies
Luton Borough Council Takes a Consolidated Approach to Storage: Luton Borough Council LBC wanted to increase the availability of its services on the Internet and reduce its ongoing IT costs. To cater for this it needed to expand and upgrade its storage infrastructure. After a competitive tender process LBC selected Dell Professional Services to deliver the hardware and manage...; Tags: Dell Computer Corp., Storage, Hardware; Case studies
London Borough of Tower Hamlets Enhances Employee Satisfaction and Productivity: London Borough of Tower Hamlets is the local government authority for the riverside, east of the historic City of London, which includes London's East End and the business district of Canary Wharf. With an eye for continuous improvement and enhanced operational efficiency, the council decided to take a hard look...; Tags: Oracle Corp., Council, London, Strategy, It Services, Management; Case studies
London Borough of Newham Chooses GeoWise InstantAtlas for New Local Information System: London Borough of Newham and its partners collect large volumes of data - the challenge is to do more than simply publish it, but to make it accessible and understandable to policy makers so they can make solid decisions which improve people's lives. Newham selected InstantAtlas off late, taking under...; Tags: Information System, Data, Volume, GeoWise, Strategy, Management; Case studies 2007-09-12
THIS Borough - Tower Hamlets Local Information: The London Borough of Tower Hamlets LBTH is one of the 32 boroughs making up Greater London. Like all councils, LBTH are driving through a broad range of e-Government initiatives. Led by the Council's Performance and Information Team the partnership undertook an open tendering exercise to select an off-the-shelf Local...; Tags: Software, GeoWise, E-government, Business Structures, Tools & Techniques, Government, Finance, Management; Case studies 2007-08-14

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