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- London Borough of Haringey Improves Service and Doubles Constituent Contacts While Controlling Costs
- One of 32 London boroughs, Haringey is a multicultural area that covers 11 square miles and serves 224,000 residents, who speak 149 languages. Haringey Council was providing an inconsistent first contact service to its residents and risked missing key government targets and initiatives. The council, in response, launched a major...
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- Case studies 2007-05-01
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