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Physical Layout of a Successful Helpdesk: I have some major concerns about the way my helpdesk is set up and am looking for some suggestions from experienced staff.The helpdesk where I am employed is relatively new - only about 8 years. The physical location has always been a rather piecemeal venture. I work in...; Tags: Call centers, haringdl@..., help desk; Discussion threads 2007-03-19

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