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Enlight Reduces CRM Users' Time-to-Productivity by 50%: Hanny de Graaff is the manager of training and information at T-Mobile Netherlands. Hanny's team of 14 comprises ten training professionals, three information people and one for quality assurance. The trainers are responsible for the creation, delivery and ongoing development of all systems-based, communications, and product-focused training for all 900...; Tags: T-Mobile, Training, CRM, Enlight, Hanny, Workforce Management, Enterprise Software, Human Resources, Software; Case studies

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Microsoft Outlook Basics: This ready-to-deliver presentation will help you introduce your team to Microsoft Outlook -- even if you don't consider yourself a public speaker. It ...; Buy Now