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- Ambulance Trust Bolsters Security to Ensure Improved Support
- The Hampshire Ambulance Service NHS Trust provides emergency services to 1.6 million people. It wanted to update its existing network firewall, which delivers secure access to NHSnet, a channel for distributing patient information digitally across the health service. The Trust turned to its existing technology services provider and Microsoft Gold...
- Tags: Microsoft Corp., Hampshire Ambulance Service NHS Trust, Server Application, Servers, Microsoft Windows, Firewalls, E-mail Servers, Security, Hardware, Operating Systems, Software, Networking, Enterprise Software
- Case studies 2006-01-17
Additional Resources
- WinScribe Case Study: Portsmouth Hospitals NHS Trust
- Portsmouth Hospitals NHS Trust, one of the largest acute Hospital trusts in England, serves almost one million people. 550,000 in South-East Hampshire, and many more from surrounding counties including the Isle of Wight and Channel Islands. The company's system needed to be capable of supporting at least seven typists and...
- Tags: Hospital, Workflow Management, WinScribe
- Case studies 2006-04-27
- Knowledge Management Portal Delivers High Quality Healthcare Information
- NHS 24 wanted to provide innovative means of delivering progressive, joined-up public sector healthcare and create a flexible and adaptive portal based on a service infrastructure. NHS 24 deployed BEA AquaLogic User Interaction to create a Knowledge Management System KMS which underpins the national health information, clinical assessment, advice, and...
- Tags: Scotland, BEA Systems Inc., Knowledge, Health Care, Knowledge Management Portal, NHS 24, Vertical Industries, Benefits, Healthcare, Knowledge Management, Enterprise Software, Software, Human Resources
- Case studies 2006-04-01
- Homerton University Hospital NHS Foundation Trust Drives Efficiencies Through Innovative Technology
- One of the first ten NHS foundation trusts in England, Homerton University Hospital NHS Foundation Trust provides general and emergency services to Hackney and the City of London as well as specialist care in key disciplines. The trust wanted to streamline and automate financial management and purchasing. The challenge was...
- Tags: Hospital, Oracle Corp., Financial, Financial Management, Financial Accounting, Investment, Financial Planning, Finance
- Case studies
- Salisbury NHS Foundation Trust Gains Rapid Returns With Pre-Approved Financial and Purchasing Solutions
- Salisbury NHS Foundation Trust provides healthcare services to more than 200,000 people in southwest England. The company wanted to implement best-practice, integrated, automated, managed financial and purchasing management applications from a supplier approved by the NHS National Service Framework. The challenge was to select a solution already used by other...
- Tags: Oracle Corp., Health Care, Supplier, Salisbury NHS Foundation Trust, Vertical Industries, Benefits, Healthcare, Channel Management, Enterprise Software, Software, Human Resources, Marketing
- Case studies
- The NHS Trusts in Gloucestershire Improved IT Support by 60 Percent
- The NHS Trusts in Gloucestershire comprises various hospitals and clinical sites across Gloucestershire County. Understanding the link between quality patient services and IT, the NHS Trusts was looking to consolidate its IT service desks in order to optimize efficiency and resolve patient issues more quickly and effectively. By choosing BMC...
- Tags: Service Desk, BMC Software Inc., Patient, Information Technology, ITIL, It Services, It Management, It service Management
- Case studies
- Computer Software Group Case Study: Aintree Hospitals NHS Trust
- Aintree Hospitals NHS Trust was established on 1 April 1992 under the NHS Community Care Act 1990. In order to improve its CNST rating, CNST auditors told Aintree it needed to provide improved traceability of all training delivered - whether that be mandatory training or smaller "On the job" instances...
- Tags: Hospital, Training, Computer, Computer Software Group, Workforce Management, Training And Certification, Productivity, Human Resources
- Case studies
- Cardiff & Vale NHS Trust Adopts E-Business Solution to Automate Key Processes, Sees Net Benefits of £1.2 Million Over Five Years
- Cardiff & Vale National Health Service NHS Trust in Wales has a dual mandate: deliver high quality care to all its citizens and ensure that their taxes, which pay for the system, are spent wisely. In 1999, Cardiff & Vale NHS Trust joined with 11 other Welsh trusts in mapping...
- Tags: Supply Chain, Oracle Corp., Benefit, Procurement, E-business, Web Technology, Portals, Supply Chain Management (SCM), Purchasing & Procurement, E-business/E-Commerce, Financial Management, Internet, Enterprise Software, Software, Business Operations, Financial Planning, Finance
- Case studies
- North East Wales NHS Trust Automates Procurement Processes
- Following a recommendation by the National Audit Office that called for increased public sector efficiencies, the North East Wales National Health Service NHS Trust launched a major initiative in 2002 designed to bring Web-enabled procurement processes to its network of 7 hospitals. In addition to introducing paperless procurement, the Trust...
- Tags: Oracle Corp., Procurement, Purchasing & Procurement, Business Operations
- Case studies
- Barts and the London NHS Trust Uses Care Records Pilot for Complete Desktop Refresh
- Barts and the London NHS Trust BLT is known throughout the medical world as one of the United Kingdom's top teaching hospital trusts. BLT took the opportunity of the U.K.-wide NHS Care Records Service CRS deployment to retire its multiple desktop operating systems and seek a common environment that was...
- Tags: Microsoft Corp., Desktops, Hardware
- Case studies
- Time Saved Efficiency Increased
- Swansea NHS Trust employs nearly 9000 people and has an annual income of over £300m. The Swansea NHS Trust has implemented LANDesk Management Suite to Support its IT operations and improve efficiency between its two key hospitals. Ensuring the integrity of the health service data is critical for the National...
- Tags: LANDesk Software, LANDesk Management Suite, Swansea NHS Trust, Healthcare, Vertical Industries, Benefits, Enterprise Software, Software, Human Resources
- Case studies
- Nottingham NHS Trust - Intel® vPro™ technology Looks To The Future of IT Support
- Nottingham University Hospitals NHS Trust is one of the largest in the UK with an annual budget of more than £500 million (US $994 million). It's also one of the busiest with 2,000 beds divided between two campuses, Queen's Medical Centre and City Hospital. And as a major...
- Tags: Intel vPro, Information Technology, Intel Corp., Nottingham University Hospitals NHS Trust, Desktops, Strategy, Processors, Hardware, Management, Semiconductors, Components
- White papers 2008-10-22
- Case Study: eProcurement in the NHS - NHS Purchasing and Supply Agency
- The NHS Purchasing and Supply Agency works with around 400 NHS trusts and health authorities and manages 3,000 national purchasing contracts, influencing around half of the £7 billion spent in the NHS on purchasing goods and services in the health service in the UK. More than 100 NHS organisations and...
- Tags: Agency, E-procurement, Health Care, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources
- Case studies
- Evaluating IT Service Solutions for the NHS: 10 Key Questions
- The National Programme for IT NPfIT is setting huge challenges for all those involved. If it is tasked with selecting the right IT service management system for the NHS organisation nowadays, then one have to faced with a plethora of new regulations, structures and patterns of influence, as well as...
- Tags: Information Technology, Sunrise Software, Service Solution, Strategy, Management
- White papers 2006-02-09
- New Email System Is Just the Tonic for Local NHS Trust
- Carmarthenshire NHS Trust recognised the growing role email was playing at its two main hospitals, and embarked on an IT project to roll-out not only a new application but also an upgraded infrastructure with optimised storage and backup capabilities. As a result, nurses and doctors now have much greater access...
- Tags: Computacenter, Email System, E-mail, Backups, Online Communications
- Case studies
- VirtualizeIT Designs and Implements a High Availability/Disaster Recovery Virtual Infrastructure for Accident and Emergency Command & Control
- Two Shire Ambulance NHS Trust was formed in 1993, following the merger of the Buckinghamshire and Northamptonshire ambulance services. IT Manager, was responsible for sourcing a solution to his business challenge of providing an infrastructure that had no time for downtime! He had to provide an infrastructure that was highly...
- Tags: Recovery, High Availability, Accident, Infrastructure, VirtualizeIT
- Case studies 2007-02-01
- Scottish Health Authority Gets Shot in Arm From Axios
- The Scottish local health authority is the result of the amalgamation of Fife Acute Hospitals NHS Trust, Primary Care NHS Trust and Health Board. The three units either did not have an ITSM tool, were using an in-house solution or had installed another commercial product. The authority selected Axios Systems'...
- Tags: Health Care, ContactCenterWorld.com, Scottish Health Authority, Health Authority, Service Level Management, It Services, Vertical Industries, Benefits, Healthcare, It Operations, It service Management, Enterprise Software, Software, Human Resources
- Case studies
- Q-Pulse Case Study: North East Wales NHS Trust
- Managing healthcare services across Wrexham and Flintshire, North East Wales NHS Trust required a management system that would ensure the review, quality assurance and distribution of all Trust documentation, and enable the Trust to meet an increasing number of internal and external standards, including Welsh Risk Management Standard 6. Using...
- Tags: QA, Gael, Q-Pulse, Document Management, Content Management, Managerial Accounting, Groupware, Enterprise Software, Software, Finance
- Case studies 2006-05-11
- Nortel Networks Case Study: NHS Direct
- NHS Direct is England's 24-hour health service telephone line. NHS Direct wanted to improve the service they were offering, while achieving the cost savings that centralisation should bring. They recognised that the only way they could create the desired consistency and efficiencies was through virtualisation - joining up all call...
- Tags: Health Service, Nortel Networks Corp., NHS Direct, VOIP, Telecommunications, Telecom & Utilities, Networking
- Case studies 2007-02-07
- Northumbria Healthcare Chooses Hornbill for Help Desk Support System
- Northumbria Healthcare Trust selected Supportworks service management software from Hornbill Systems for its IT Help Desk solution. The Trust is one of the largest geographical trusts in the country providing healthcare to over half a million people, stretching from Tyneside to the Scottish border and the Tyne Valley. Its central...
- Tags: Supportworks, Information Technology, Hornbill Systems, Northumbria Healthcare, Trust, Help Desk, Strategy, It Operations, Management
- Case studies
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