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- SLA: Service Letter Agreement for a small home based business
- Recently I was approached by one of my clients that I occasioanlly do business with. Whenever this customer has a tech question or problem he calls me like the rest of my customers and then I go and service him. But now he is asking me for an SLA to...
- Tags: agreement, Haas, it management, networking, SLA
- Discussion threads 2006-10-17
- Cisco ACNS Web Content Security Solution Helps Rohm And Haas Protect Assets And Reduce Expenses
- Rohm and Haas is a worldwide producer of specialty industrial and consumer materials. Rohm and Haas want to maximize WAN efficiency to reduce ongoing communications costs, reduce liability related to inappropriate Internet use and improve network performance for multimedia applications. Rohm and Haas implemented Cisco ACNS solution featuring Cisco 500...
- Tags: Asset, Security, Web, Cisco Systems Inc., Haas, Cisco ACNS Solution
- Case studies
Additional Resources
- John I. Haas Cuts Implementation Costs by 31% and Overall IT Costs by 57%
- As the world's largest producer of hops and hops products, John I. Haas is an acknowledged industry leader. By effectively leveraging its internal business processes, Haas relies on fewer resources to coordinate a large array of supplier goods and services to deliver world-class final product solutions. In order to build...
- Tags: Oracle Corp., Information Technology, Channel Management, Strategy, Marketing, Management
- Case studies
- Rohm and Haas Uses mySAP CRM to Drive Business Growth
- Rohm and Haas is a $6 billion company headquartered in Philadelphia, PA. It is one of the world's largest manufacturers of specialty chemicals, employing more than 17,000 employees and operating 140 research and manufacturing locations in 27 countries. Rohm and Haas implemented mySAP Customer Relationship Management mySAP CRM to drive...
- Tags: mySAP, mySAP CRM, CRM, Customer Relationship Management (CRM), Enterprise Software, Software
- Case studies
- Anexinet Validates Disaster Recovery Architecture Design With Proprietary Methodology
- Rohm & Haas Company, a global specialty chemical and materials business was undertaking a $300 million dollar global rollout of SAP - the most important IT project in company history. Anexinet was engaged for a critical disaster-recovery project that was integral to the SAP rollout. Their data centers in Philadelphia...
- Tags: SAP AG, Anexinet, Disaster Recovery, Data Management
- Case studies
- University of California at Berkeley Chooses a Tiered Storage Approach
- The Haas School of Business at the University of California's Berkeley campus was founded more than 100 years ago, making it the oldest US business school at a public university. The Haas School of Business wanted to find a cost-effective, feature-rich data storage solution to manage increasing storage requirements (additional...
- Tags: University Of California At Berkeley, Storage, Hardware
- Case studies
- Specialty Chemicals Company Streamlines Product Development With Web-Based Solution
- Specialty chemicals company Rohm and Haas develops such technically advanced products as coatings, sealants, adhesives, and performance chemicals. Rohm and Haas's Architectural and Functional Coatings business unit uses the proven Stage-Gate process to help manage its product research and development, but with up to 75 projects in its portfolio at...
- Tags: Chemical Company, Web, Microsoft Corp., Engineering, Product Development, Performance Management, Research & Development, Business Operations, Human Resources, Workforce Management
- Case studies
- Disaster Recovery for the Real World: Surviving Hurricane Katrina
- Are you still relying on tape backups for disaster recovery? Tape backups are important, but when a disaster strikes, you may find that you shouldn't rely on tapes as your only layer of protection. Listen to this TechRepublic Webcast, now available on demand, to hear Peter...
- Tags: Tape Backup, XOSoft, Computer Associates International Inc., Hurricane Katrina, Disaster Recovery, Backups, Data Management
- Webcasts 2006-08-22
- Corporate RSS, Ready to Roll: Analysis of RSS and Its Application in Enterprise Environments
- The development of RSS has so far been driven by individual enthusiasts and news junkies - especially those wanting to monitor blogs. But the versatility, security and cost-effective nature of RSS is now attracting the attention of corporate information managers. This paper examines why RSS is starting to be used...
- Tags: Environment, Electronic Publishing, Analysis, RSS, Internet
- White papers 2005-04-28
- SimplyCam (zip)
- SimplyCam is an integrated 2d CAD/CAM system can directly open, create, edit and save drawings in industry standard DXF format. Also convert raster images Bmp and Jpeg to vector. Generate the contour/engraving, drill and pocket toolpaths for Cnc machines. Import NC programs and simulate it. Included great number of open...
- Tags: SimplyCam, Iso standards, Process Improvement, Quality, Business Operations
- Software downloads 2007-11-16
- Prevent open relays on Exchange Server
- incomplete resultsIt's a good thing to prevent open relays but the test used here is not enough to test your system to be an open relay. You need to do extensive testing, there are a couple of good initiatives available on the internet that can test your system on open...
- Tags: server, windows, security, exchange, sbs, relay, GerhardR, Microsoft Exchange Server, SMTP
- Discussion threads 2006-04-07
- Hack the Playstation 2
- With over 60 million consoles sold worldwide as of 2003, Sony's Playstation 2 (PS2) has the largest user base of the current generation of gaming consoles. Surprisingly, however, the fewest hardware hacks and homebrew software projects can be found on the PS2, compared to Microsoft's Xbox or Sega's now defunct...
- Tags: Sony PlayStation 2, Sony Playstation, Hardware, Chapter Coverage, Game Players, Games, Consumer Electronics, Personal Technology
- Book chapters 2006-11-15
- IT managers: Prepare for the millennials!
- No, not the millennium. That's over and done with. I'm talking about the millennials, the generation of workers born roughly between 1977 and 1995, also known as Generation Y, who represent the biggest shift in the U.S. workforce since the baby boomers came of age. According to...
- Tags: Generation Y, Training, Worker, Millennial, Workforce Management, Human Resources, Toni Bowers
- Blog posts 2008-05-21
- Not Big Brother-- BIG DADDY
- You will only be watched if you have a guilty conscience.I carried a pager thity years ago,when they weighted about two pounds. I hatedbeing on the end of that things beck and call.I serviced electronic equipment world wide, andeven to this day refuse to even carry a cellphone. I...
- Tags: INTERNET, Big Brother
- Discussion threads 2006-04-16
- Use your internship program to recruit IT staff
- It used to be that internships were for college kids who needed experience but not necessarily money. But in this week's Tech Watch, Bob Weinstein shows us that IT companies should take heed of the changing perceptions about internships.In the past, interns were lucky to have received a tiny stipend...
- Tags: Benefits, Recruitment & Selection, Strategy, Bob Weinstein, internship, salary, information technology
- Technical articles 2000-11-08
- Oracle moves to blunt Microsoft testimony
- Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today! By ...
- Tags: Mergers & Acquisitions, Microsoft Windows NT, Strategy, Oracle Corp., Microsoft Corp., U.S. Department of Justice, PeopleSoft Inc.
- Technical articles 2004-06-23
- The Most Boring Friday Ever
- The Most Boring Friday EverWell I have just completed the most boring day's work I've ever had in my life. Today I have done ...Absolutely nothing.All my project work is up to date.Not one single piece of hardware failed.Not one backup failed last night.Not one service fell over.I didn't...
- Tags: South, friday, bored, thefrown, off-topic, job
- Discussion threads 2006-07-14
- Oracle rests case as antitrust trial winds down
- Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today! By ...
- Tags: Corporate law, Government, Strategy, Oracle Corp., U.S. Department of Justice, IBM Corp., antitrust
- Technical articles 2004-07-02
- Research: From lab to market
- Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today!By Michael Kanellos Staff Writer, CNET News.comData mining, the ability to find unexpected patterns in accumulated data, was born during a lunch...
- Tags: Data mining, Business intelligence, Databases, Programming languages, anecdote, IBM Corp., Rakesh Agrawal
- Technical articles 2004-06-16
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