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Did you mean H&M Systems Software (3 results)

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H&M Rowells Increases Call Center Efficiency With MySQL Based Cention System: H&M is a major worldwide retailer of fashion and cosmetics. H&M used to handle customer e-mails in a standard mail client that really wasn't very well suited to their growing needs. There were no good ways of tracking e-mails, response times or operator performance. By deploying the MySQL-based Cention Contact...; Tags: MySQL, H&M, E-mail, Open Source, Databases, Online Communications, Enterprise Software, Software, Data Management; Case studies

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