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- Print a list of directory contents in Windows 2000 with DOS
- Being able to print a listing of a directory's contents is handy, especially when preparing technical documentation. But Windows lacks this functionality. Leave it to good ol' DOS and the DIR command to save the day.As a technical writer and consultant, I am constantly working with system documentation. One frequently...
- Technical articles 2002-12-17
- Teach your Word 2000 users to master watermarks
- Watermarks can be an incredibly useful editing tool or a real headache depending on how well your end users understand them. Here are some basic techniques to share with your users and some troubleshooting tips for when problems arise.Microsoft Word 2000 provides a powerful array of advanced document formatting techniques...
- Technical articles 2002-11-25
- Cut your Word docs down to size with these OLE techniques
- Embedded images, spreadsheets, and slides can add more than a little color to your Word documents; they can add unnecessary megabytes. Find out how to keep embedded objects from supersizing your documents.One of the costs of including more information in a document, such as graphics, tables, hyperlinks, or even portions...
- Technical articles 2002-08-26
- VB script lets you print the file path in Excel 2000 worksheet footers
- Adding the file path to your printed documents can improve your organization's ability to manage information. But this is easier said than done in some versions of Excel--until now. Find out how a simple VB script can do the job in a snap.One of the companies I consult for stores...
- Technical articles 2002-06-21
- Warn users to be wary of these virus hoax hall of famers
- Get the lowdown on seven of the most popular virus hoaxes that are still circulating. Find out which hoax catchphrases you should warn users to watch for. We've included a sample hoax notification letter to help you spread the word to your users.Although the technically savvy see through a hoax's...
- Technical articles 2002-06-10
- Save paper and frustration by customizing Word's Print button
- Unnecessary printing wastes paper, ink, toner, and your users' time. Here's a quick tip to help you prevent users from accidentally printing 30-page reports when all they really need are pages 10 through 12.Are your end users wasting reams of paper by clicking Word’s (or other Office applications') Print button...
- Technical articles 2002-04-16
- Build Your Skills: Know the differences between RAID levels
- Learn about each level of RAID, including the different combinations of physical drives, fault tolerances, and storage schemes.Mission-critical information, whether it’s your customer database or your Web server, needs unprecedented levels of reliability. One reliable tool that’s become more affordable in recent years is RAID—redundant array of independent disks. RAID...
- Technical articles 2002-03-25
- Quick Tip: Transfer Palm contacts to Lotus Notes
- Get your Palm PDA talking to Lotus Notes.You might find some of your handheld users wanting to HotSync their Palms with their home PCs, which can lead to many problems, including needing home PC support, having to purchase extra licenses for the Palm software, and possible loss or damage from...
- Technical articles 2002-04-01
- Lock IT Down: Recovering from the Sulfnbk.exe virus hoax
- Find out how to recover from this virus hoaxUnfortunately, it is all too easy to cook up a scary-sounding e-mail and urge gullible readers to forward it to everyone they know. Unlike actual viruses—which are eventually weeded out by antivirus software—an e-mail hoax only needs one click of the Forward...
- Technical articles 2002-02-01
- Manage multiple possibilities with Excel scenarios
- Excel can be a powerful tool for analyzing project costs. Find out how the Scenario Manager can quickly manipulate the data in multiple cells, allowing you to compare multiple "what if" situations.An Excel spreadsheet is a wonderful tool for “what if” analysis because you can change results throughout the workbook...
- Technical articles 2001-12-21
- Track business hours with Excel's WORKDAY function
- Excel's DATE function is critical for performing calculations with dates, but it doesn't take into account weekends or holidays. To focus just on business hours, use the WORKDAY function instead. Here's how.As an IT support professional, there are many situations that might require you to accurately track time. Perhaps your...
- Technical articles 2001-12-06
- Safeguard your data with Office's document protection features
- Take a step-by-step look at using password protection to safeguard both Excel and Word documents. To help fend off the hassle of a forgotten or lost password, we've included tips for creating passwords and a simple workaround for a lost password.Microsoft Office provides several methods to restrict access to documents...
- Technical articles 2001-12-18
- Use Excel check boxes to create a list-totaling spreadsheet
- With a little creativity and Excel's check box feature, we show you how to total a selection of list items with ease. Use the techniques illustrated in this article to spice up your invoices, purchasing requests, or other spreadsheets.As my office’s resident Excel guru, I often discover handy tricks unknown...
- Technical articles 2001-11-20
- Teach your users to recognize the 'phoner toner' scam
- Con artists are costing IT enterprises a bundle every year. Make your company scam-resistant by alerting your users to common IT scams, such as the "phoner toner," which preys on untrained employees with slick talk and promises of low, low prices.Recently, a company I do consulting work for circulated an...
- Technical articles 2001-11-15
- Get IT Done: Store multiple e-mail addresses for one Lotus Notes contact
- Use this Notes workaround for storing multiple e-mail addresses.In today’s business environment, it isn’t unusual for your contacts to have multiple e-mail addresses as well as multiple phone numbers. Depending on the contact management program you use, maintaining multiple e-mail addresses can be a snap or a real headache. In...
- Technical articles 2001-11-01
- Get IT Done: Speed boot time by tweaking the BIOS
- Tweak the computer BIOS to speed boot processWhen end users complain about their computer being too slow, they are often referring to the boot process. Fortunately, there are several BIOS tweaks that can shave seconds off of a lengthy boot sequence. This article will show you how to disable a...
- Technical articles 2001-08-22
- Lock IT Down: Generate random passwords in Excel
- See how you can use a downloadable Excel spreadsheet for creating random passwords.For IT pros, security is an ever-present concern in the enterprise. For others, including young and inexperienced users, security is often an afterthought.For example, a network specialist I know recently mentioned problems he has experienced with users who...
- Technical articles 2001-08-15
- Get IT Done: Educate users about virus hoaxes
- See why virus hysteria can harm your organization and get some tips on helping users distinguish between real threats and hoaxesThe SirCam virus’ recent debut has again raised awareness of the threat posed by e-mail-borne viruses. This awareness is a vital part of your company’s antivirus strategy, but unfortunately, well-intentioned...
- Technical articles 2001-08-01
- Teach users to harness the power of Photo Editor
- If you have users that need to resize, reformat, or crop an image, Microsoft's Photo Editor might be just the tool for them. Here are some tips to share with your end users on making the most of this handy application.As an IT pro and software trainer, I frequently teach...
- Technical articles 2001-07-25
Additional Resources
- Members demonstrate ample knowledge of basic computer information
- Our first multiple-choice pop quiz was a big hit with members. Find out how you rank against the 10,000 TechRepublic members who took our basic computer skills quiz.After a brief hiatus, the Pop Quiz returned to Support Republic on March 1, 2002, with a brand-new look and feel. The new...
- Technical articles 2002-04-12
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