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Discover True Costs: Implementing ABC in Government: With budget constraints government organizations are being asked to do more with less. But how can a person allocate limited resources effectively if he or she doesn't know the true costs of running the programs? Increasingly, government organizations are implementing Activity-Based Costing ABC to help them identify what is driving...; Tags: ABC Inc., Activity Based Costing, KPMG International, Government Organization, Managerial Accounting, Government, Finance; Webcasts
Government Organization Improves IT Efficiency With New Operating System: To improve its employee productivity and IT efficiency, the Instituto Nacional de Estadística Geografia e Informatica INEGI of Mexico is upgrading its computers to the Windows Vista Enterprise operating system. INEGI expects to reduce time spent troubleshooting computers by approximately 90 percent in many instances, and also anticipates an 80...; Tags: Information Technology, Operating System, Government Organization, INEGI, Operating Systems, Software; Case studies
A Local Government Organization Develops a Privacy Architecture to Protect Sensitive Information and Lays the Foundation for Future Automation of Online Privacy: The Office of the Corporate CIO OCCIO needed to develop a technology blueprint that would provide consistent privacy guidance for all stakeholders involved in any government IT initiative. The ideal solution would be a privacy architecture that functioned as an extension of the existing enterprise architecture. The OCCIO engaged IBM...; Tags: Sensitive Information, Online Privacy, Government Organization, IBM Corp., Automation, Privacy Architecture, Government, Vertical Industries, Strategy, Enterprise Software, Software, Management; Case studies 2008-01-01
California gets first statewide CIO: Governor Schwarzenegger has just appointed California's first statewide CIO to Teresa "Teri" M. Takai. Ms. Takai used to be CIO of Michigan and served as director of the Michigan Department of Information Technology since 2003. The reasons behind the decision were mainly economic, driven by members of...; Tags: CIO, Information Technology, California, Government Organization, Strategy, Government, Management, Toni Bowers; Blog posts 2007-12-12
Government Organization Improves Help Desk Responsiveness With New Automated System: The Instituto Nacional de Estadistica Geografia e Informatica INEGI, a government organization in Mexico responsible for national statistics and geographical information, relied on a paper-based, highly manual, time-consuming process for fielding internal customer support requests. Customer response times were slow and it was difficult to measure Help Desk performance or...; Tags: Microsoft Corp., Government Organization, Help Desk, Call Centers, It Operations; Case studies 2007-03-01

Implement Web-filtering software in your government organization: Ramon Padilla is an advocate of implementing Web-filtering in your government organization. This article discusses the benefits and possible pitfalls of installing filtering and monitoring software. While driving to work the other day, I heard a report about government employees who had been discovered using the Internet to...; Tags: Web, Tools & Techniques, Ramon Padilla Jr., Channel management, Web-filtering software, software, Government IT Newsletter, Benefit, Monitoring, Government Organization, Ramon Padilla, Internet, Marketing, Management; Technical articles 2005-07-18

Additional Resources

Observations From the Trenches of Electronic Government: Infrastructure, political mandate, and internal organization influence how a country manages e-government. E-gov goes by different names in different countries: In Hong Kong it is called "electronic service delivery"; in Australia it is known as "government on line"; and in India it is called "electronic government." In this article, the...; Tags: ACM, E-gov, E-government, Government, Vertical Industries, Enterprise Software, Software; White papers
Best Practices in Web Management - Chapter 2: How to Become a Best-In Web Organization: How does an organization become a "Best-in-Web" organization? Is this like the analogy of children learning to walk before they can run? Can an organization change gears and begin implementing Best-in-Web practices at whatever point they now operate, or must they first lay a foundation? Let us consider what this...; Tags: Web, Best Practice, Organization, Government, Vertical Industries, Channel Management, Enterprise Software, Software, Marketing; White papers 2005-01-04
Disaster Recovery Planning for a Government Organization: The client is a government non-profit organization in UK. The organization was looking to implement strong DR practices in the IT services arm of the organization in order to provide a smooth and committed service to its internal clients. The client had Win NT servers, UNIX servers and large local...; Tags: Information Technology, Disaster Recovery Planning, Client, Organization, Disaster Recovery, LANs, It Services, Strategy, Network Technology, Servers, Networking, Data Management, Management, Hardware; Case studies
Project Return Through Earned Value Management Enhancing: E-Government Is Changing the Way the U.S. Office of Personnel Management Works: OPM handled five of the original e-Government projects that were initiated by the Office of Management and Budget OMB. The e-Government projects are led by a small e-Government team of project managers. To meet the challenge of keeping so many projects on track, the OMB mandates the use of a...; Tags: Personnel Management, Microsoft Office, Primavera Systems Inc., E-government, Government; Case studies
e-Government: The Promise and the Challenges: This paper identifies six areas relating to e-government: Portal to Government FirstGov; Improved Service to the Citizen; Cross-government and Interagency Cooperation; Digital Government; Data Privacy and Protection; and finally, Performance and Success, an E-government Scorecard. In each of these areas, the authors contemplate the current state of government, a two-year...; Tags: Information Technology Association, E-government, Government; White papers 2000-09-01
The Singapore Government - Beyond Traditional Electronic Service Delivery: The government of Singapore has always been at the forefront in becoming an e-government, allowing businesses and members of the public to easily reach, communicate with, and interact with government agencies. In fact, the Singapore government aims to be a leader in e-government to better serve the nation in the...; Tags: U.S. General Services Administration, Singapore, Government, E-government, Vertical Industries, Enterprise Software, Software; White papers 2005-06-10
Building High-Performance Enterprises in the Federal Government: A Proposal for Transforming Government Enterprise Performance Management: The Federal Government Community faces many challenges in its effort to evolve Government and Agency to become high-performance enterprises. Achieving this status will require a Government-wide sustained effort that addresses all aspects of enterprise performance management and program execution. The organization and cultural change issues are daunting. This paper presents...; Tags: Enterprise Performance Management, Government, High-performance, Federal Government Community, Business Intelligence, Enterprise Software, Software, Data Management; White papers 2005-04-01
Single-Window Government: Using the New Generation of e-Government to Transform Government Operations: New technologies combined with an unprecedented abundance of available information is leading to a resurgence of self-reliance in people around the world. Recognizing this trend, the U.S. federal government has labeled its electronic government initiative "My Government, My Terms." Yet old-style bureaucracy has centered services around working practices rather than...; Tags: CGI Group Inc., Government, E-government, Vertical Industries, Federal Government, Enterprise Software, Software; White papers 2005-07-13
Get to eGovernment Faster?: By delivering support for mobile technologies, Web Services and extensible markup language XML - Intel provides the ideal platform for Government-to-Government, Government-to-Citizen and Government-to-Business solutions. With the goal of improving government efficiencies and effectiveness, and government responsiveness to citizens, Intel applies the best known methods learned from the deployment of...; Tags: Intel Corp., E-government, XML, Advertising & Promotion, Government, Software/Web Development, Web Development, Marketing; White papers 2004-09-09
Achieving Performance in Delivering Government Services: This issue of Government Insights from IDC showcases information communications technology ICT, a concept that enables government managers to offer more effective public services. Get an overview of the key challenges facing governmental entities at all levels. Find out how ICT enables transformation. And take a look ahead at the...; Tags: Performance, EMC Corp., Government, Storage, Hardware; White papers 2006-05-01
Welcome to my blog!: I just wanted to take a moment to introduce myself to those of you thatare not familiar with me through my writings as the author of theGovernment Technology Newsletters. I am a 17 year technologyveteran (more than that if you count my tinkering before I was actuallyemployed as an...; Tags: blog; Blog posts 2005-08-05
Government Interoperability: Enabling the Delivery of E-Services: This paper illustrates the value of interoperability in the delivery of Government e-services: Government-to-Government, business-to-Government and citizen-to-Government. It describes the many issues involved in achieving successful interoperability programs - together with the tools, technologies and standards that help make this possible. Government systems are generally purchased on a solution-by-solution basis,...; Tags: Interoperability, e-Service, Application Service Providers (ASPs), Internet; White papers 2005-04-01
Government Enhances IT Security, Increases Productivity With Operating System: The Government of Alberta wanted to determine the health of its thousands of workstations and establish a faster way to deploy server computers. The organization worked with Microsoft Gold Certified Partner Compugen to upgrade nine computers to the Windows Server 2008 Standard operating system to effectively meet its multiple needs....; Tags: IT Security, Information Technology, Operating System, Microsoft Corp., Government, Microsoft Windows Server 2008, Vertical Industries, Productivity, Servers, Operating Systems, Microsoft Windows, Software, Enterprise Software, Hardware; Case studies 2008-01-01
Preparing Your IT Systems for a Pandemic: The World Health Organization WHO and other leading health organizations recommend that everyone be prepared for an influenza pandemic to strike at any time. As a government agency, one needs to set an example by being proactive with the planning. Now is the time to insure that the organization can...; Tags: Symantec Corp., Information Technology, Health Care, Telecommuting, Backups, Vertical Industries, Benefits, Healthcare, Human Resources, Workforce Management, Enterprise Software, Software; White papers 2006-10-11

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Outlook 2000/2002/2003: Tips for Road Warriors: Working efficiently with Microsoft Outlook is a real challenge for users who are traveling or working off-site. This guide describes a dozen ways that mobile users can maximize productivity when using Microsoft Outlook outside the office.; Buy Now

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