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Book Review: Offshoring IT Services: Managing a global workforce and distributed teams is perhaps one of the most crucial aspects of offshore outsourcing, that is ‘offshoring’—the reason why the author Mohan Babu, who is with Infosys, has dedicated an entire chapter on this aspect in his new book Offshoring IT Services: A Framework for Managing...; Tags: team, Managing, offshoring, outsourcing, outsource, sourcing, offshore outsourcing, b2bhandshake@..., it management, Offshoring IT Services, global workforce, information technology, IT services; Discussion threads 2006-06-24

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The Flight of the Creative Class: The New Global Competition for Talent: The rules of the talent game have changed. In the past, geographic proximity to employers was driven by workforce demand. Communities expanded and contracted in direct response to large employers, who were responsible for local economic growth. Then, in a gradual reversal, many companies actually began to relocate to where...; Tags: Talent, Workforce, Workforce Management, Recruitment & Selection, Human Resources; Webcasts
Merck Measures Global Workforce With PeopleSoft Workforce Analytics: Merck, a pharmaceutical company, wanted to improve workforce decision making across its enterprise. The company also needed to consolidate global workforce data across various HR data sources and give managers timely access to analytical information. Merck has deployed PeopleSoft 8 Workforce Analytics, which delivers the information to provide strategic, comprehensive...; Tags: PeopleSoft Inc., Analytics, Decision-making, Merck Co., Workforce, Workforce Management, Recruitment & Selection, Human Resources; Case studies
Interview With Travelocity: WorkForce Optimization (WFO) Best: Industry analysts project that the global WorkForce Optimization WFO market will reach $1 billion in 2006. The following four technology segments that comprise WFO are becoming the focal points of successful centers and thriving enterprises: Call Recording, Workforce Management, Performance Management and e-Learning. Through this webcast the viewer will learn...; Tags: Optimization, Travelocity, Workforce, Workforce Management, Recruitment & Selection, Human Resources; Webcasts
Enabling Your Mobile Workforce without Putting Your Data at Risk: As the global workforce becomes increasingly mobile, it's more important than ever to prevent that workforce from becoming a liability to your organization. If just one employee loses a laptop, USB drive, or handheld device or uses sensitive data in unintended ways, your entire company could risk a highly public...; Tags: mcafee inc., mobile, workforce, advertising & promotion, recruitment & selection, workforce management, marketing, human resources; White papers 2008-07-01

How Russell Investment Group Delivers Wireless E-mail to a Distributed, Global Workforce: To better compete in the fast-paced world of investment management, Russell Investment Group sought an easy-to-use handheld device offering phone service, wireless e-mail, and advanced data security features. This case study details the advantages that Russell's global workforce is realizing since the company deployed Palm® Treo™ smartphones with Good™ Mobile...; Tags: Mobile, Palm Inc., Smart Phone, Investment, Palm Treo, Wireless E-mail, Data Security, Workforce, Wireless, Smart Phones, Handhelds, Cellular Phones, E-mail, Advertising & Promotion, Consumer Electronics, Personal Technology, Hardware, Online Communications, Marketing; Case studies
VoIP Migration for Global Business Success: How "Convergence a la Carte" Can Realise the Benefits of Enterprise-Wide IP Communications: As never before, businesses that wish to be successful in a global environment require a global presence. And as never before, that means global organisations need secure, simple, streamlined communications to enable an increasingly mobile global workforce to collaborate successfully. Convergence, long referenced as the CIO's Holy Grail, is now...; Tags: Environment, Verizon Communications Inc., Benefit, IP, Migration, Convergence, VOIP, Network Technology, Networking, Telecommunications; White papers 2006-11-01
PeopleSoft Case Study: Egg Plc: Founded in October 1998, Egg is Europe's leading digital financial services company. Egg plc's HR department had quickly grown from 100 employees to 2,000, but it was still using a traditional HR department to support its fluid workforce and global ambitions. Egg recently began to look for ways to support...; Tags: PeopleSoft Inc., Workforce, Egg Plc, Workforce Management, Recruitment & Selection, Human Resources; Case studies
Millipore Goes Global With Oracle: With 4,500 employees on four continents, the Massachusetts-based company provides technologies, tools and services for the development and production of new therapeutic drugs. To stay on top of demand - and stay profitable - Millipore has been steadily integrating and streamlining its global operations. Among other initiatives, the company enlisted...; Tags: Oracle Corp., Millipore Corp., Workforce Management, Recruitment & Selection, Productivity, Financial Accounting, Human Resources, Finance; Case studies
Applying Inbound Techniques to Outbound in Workforce Management: Has the outbound operation been operating without clearly articulated or functioning workforce management goals? Is a person looking for ways to gain greater accountability and flexibility for himself or herself and the team? Workforce management technology can give the person the visibility needed to make informed decisions - driving improvements...; Tags: Technique, Workforce Management, Recruitment & Selection, Human Resources; White papers 2006-01-26
Alfa Laval Speeds Time-to-Market Through Global Product Development: Geographic distances among employees used to delay the product development process. Alfa Laval wanted to turn its globally dispersed workforce into a competitive advantage. Siemens created a unified design department working from Denmark, the United States and England. One of the advantages of Teamcenter is that Alfa Laval can now...; Tags: Siemens AG, Product Development, Product Marketing, Strategy, Research & Development, Business Operations, Marketing, Management; Case studies 2007-10-01
NICE Systems Case Study: Carlson Hospitality Worldwide: Carlson Hospitality Worldwide CHW spans 82 countries encompassing more than 1,695 hotels, resorts and restaurants as well as cruise ship operations. Being in the travel industry, CHW is severely impacted by external factors such as the economy, politics and weather. To quickly adapt to these shifting market dynamics, CHW uses...; Tags: NICE Systems Ltd., Workforce Management, Recruitment & Selection, Human Resources; Case studies
TippingPoint at Discovery Communications: Discovery Communications Inc. is the leading global real-world media and entertainment company. Discovery Communications needed a way to protect its infrastructure and servers against the inherent threats to which a company with a global and mobile workforce of 5,000 staff is susceptible. TippingPoint Intrusion Prevention Systems IPS was implemented as...; Tags: Intrusion prevention, Discovery Communications Inc., TippingPoint Technologies, 3Com Corp., intrusion prevention system, entertainment, mobile marketing, server; Case studies 2006-10-20
Extending Multimedia Communication Services to a Global Workforce: Monster Worldwide is a global supplier of career consulting and management services for large, medium and small corporate accounts, providing services to job seekers ranging from resume creation and posting, to interviewing and job seeking strategies. Monster Technologies was searching for a cost-effective way to extend communication services to workers...; Tags: Job, Multimedia, Nortel Networks Corp., Monster Worldwide Inc., Workforce, Recruitment & Selection, Human Resources, Workforce Management; Case studies 2006-02-01
Webcast: IDC Expert: Preparing Your Organization for a Growing Mobile Workforce: According to the most recent IDC Worldwide Mobile Worker Population Forecast, close to 75 percent of the U.S. workforce will be mobile by the end of 2011. If you're not paying attention to the mobile workforce trend, you and your company may be falling behind. Listen to...; Tags: Webcast, Mobile, Citrix Systems Inc., International Data Corp., Workforce, Recruitment & Selection, Workforce Management, Payroll Solutions, Advertising & Promotion, Human Resources, Marketing; Webcasts 2008-06-11
Mobilizing Pepsi's Workforce: The webcast will provide details and lessons learned from ELEVEN's development of an innovative mobile workforce application for Pepsi.; Tags: PepsiCo, Sybase Inc., Workforce, Workforce Management, Recruitment & Selection, Human Resources; Webcasts
HiSoft Reduces Labor Costs and Speeds Payroll Processing for Global Workforce: Founded in 1996, HiSoft Technology International is China's leading software outsourcing provider. As a service provider, HiSoft considers its workforce to be its most important asset. To ensure it could attract and retain highly skilled employees in a competitive labor market, the company decided to implement a global HR management...; Tags: Oracle Corp., HRM, Payroll, Workforce, HiSoft, Human Resource Management (HRM), Organizational Structure, Payroll Solutions, Human Resources; Case studies 2008-07-01
By Replacing Its Existing Workforce Management Solution, GE Consumer Finance Significantly Reduced Costs While Improving Performance: GE Consumer Finance, a unit of General Electric Company, is a leading provider of credit services to consumers, retailers and auto dealers in 35 countries around the world. GE Consumer Finance Australia GECFA has contact centers in Burnley, Paramatta, Brisbane, Auckland and India. Following GE's acquisition of AGC, it was...; Tags: General Electric Co., Performance, Finance, Workforce Management, Recruitment & Selection, Human Resources; Case studies
Avaya 2005 Global Research Report: Working to Communicate Better in Business: The number of mobile workers worldwide continues to grow rapidly. In the US alone, this number is expected to reach 103 million by 2008, comprising a staggering 72% of the total employment workforce. To better understand enterprise communication needs in this changing work environment, Avaya has undertaken in-depth global research...; Tags: Avaya Inc.; White papers 2005-01-01
Riverbed Steelhead Products Accelerate a Global Sales Force for Satellite Services Provider: Intelsat is the leading provider of Fixed Satellite Services FSS worldwide. Intelsat needed to provide its global workforce with LAN-like application access so that they could enhance customer service and responsiveness. At the same time, the company underwent profound changes: it expanded its footprint with the acquisition of PanAmSat, and...; Tags: Riverbed Technology Inc., Sales Force, Satellite, Intelsat Ltd., Sales Strategy, Mergers & Acquisitions, Sales Force Management, LANs, Network Technology, Sales, Investment, Finance, Networking; Case studies 2007-10-29

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