Sponsored White Papers, Webcasts, and Downloads
TechRepublic Resources
- Leading Concert Venue Connects Employees in Real Time to Improve Customer Service
- Glasgow Cultural Enterprises GCE manages world-class music and events venues, including the Glasgow Royal Concert Hall and Glasgow City Halls. The company's employees work in a number of buildings and are often away from their desks. To ensure fast responses to customer queries and to improve internal communications, the company...
- Tags: Customer Service, Employee, Microsoft Corp., Concert Venue, Glasgow Cultural Enterprises, VOIP, E-mail, Instant Messaging, Team Management, Telecom & Utilities, Telecommunications, Networking, Online Communications, Internet, Management
- Case studies 2007-10-01
Additional Resources
- cisco prometric centre in Glasgow
- Please can somebody tell me the phone no or address of any CISCO prometric centre in glasgow.Glasgow address and phone number ...Eclectic Group ...
- Tags: Telecom & Utilities, oworalph@..., Cisco Systems Inc.
- Discussion threads 2007-06-27
- (Photos: Exhibit lets you star in 'CSI')
- Please send this to UKI think this exhibition would go down well at either Edinburgh or Glasgow. Dr. Glaister was a renowned forensic examiner in Glasgow during the 40's and 50's in Glasgow and the surrounding area what we now call Strathclydeand some of his work was profiled in "The...
- Tags: TVs, jakelly404@..., CSI, photograph
- Discussion threads 2007-10-05
- Beyond ITIL: The Cultural Dynamics of IT Service Management
- ITIL the IT Infrastructure Library is the most widely accepted approach to IT Service Management in the world. ITIL is a framework that outlines accepted best practices for IT Service Management. One of ITIL's biggest benefits is that it brings a common vocabulary across the organization. In fact, a closer...
- Tags: Information Technology, ITIL, Process Improvement, It Services, Service Level Management, Quality, Business Operations, It Operations, It service Management
- White papers 2006-03-01
- Bridging cultural divides in the workplace
- Cultural divides exist everywhere, from country to country, from region to region, even from workplace to workplace, but sooner or later you have to take responsibility for how you come across to the people who work around you. by Toni Bowers
- Tags: Workplace, Kentucky, Divide, Recruitment & Selection, Human Resources, Workforce Management, Toni Bowers
- Blog posts 2008-08-28
- PakMed PakNeurol 02 (exe)
- It is a neurological assessment tool developed in/for Microsoft Office Access and is based on Modified Glasgow Coma Scale that is the most widely used scoring system used in quantifying level of consciousness following traumatic brain injury.
- Tags: Injury, Productivity, Microsoft Office, Office Suites, Software
- Software downloads 2005-09-19
- Implications of Cultural Variety for IT Codes of Ethics
- IT organisations are growing along with the international businesses they service. Driven by globalisation, the world is becoming a single workplace and marketplace. Like all professionals, IT professionals who work within these organisations regularly face problems of an ethical and moral nature. In making decisions, what...
- Tags: Professional, Culture, Information Technology, Ethics, Business Ethics, Strategy, Recruitment & Selection, Leadership, Management, Human Resources, Workforce Management
- White papers 2001-03-11
- Digital Library Design for Usability
- During the last decade, software designers have made progress in developing usable systems for products such as word processors. Less attention has been given to usability in digital library DL design. In this paper, we discuss two forms of DL usability - interface and organizational. While the Human-Computer-Interaction research community...
- Tags: Usability, Digital Library
- White papers
- A Systemic Approach to Automate Privacy Policy Enforcement in Enterprises
- Most enterprises need personal information to run their businesses and provide the required services, many of whom have turned to identity management solutions to do this in an efficient and automated way. Privacy laws dictate how enterprises should handle personal data in privacy compliant way: this requires dealing with privacy...
- Tags: Hewlett-Packard Co., Privacy, Enterprise, Authentication/Encryption, Security
- White papers 2006-03-23
- A Low-Cost Linux Based Graphics Cluster for Cultural Visualisation in Virtual Environments
- The authors use visualisation technology to engage people with cultural heritage in much the same way that story and song have for millenia. The Internet has not yet lived up to its potential to distribute these high-fidelity, visually stimulating virtual environments. This paper describes the approach of using the traditional...
- Tags: Internet, Environment, Graphics, UNIX, Operating Systems, Software
- White papers 2006-06-13
- Get Back on Your Feet
- Traditionally, enterprises have struggled to recover whenever their IT operations were disrupted. Thanks to advances in disk-based backup technology, enterprises can transcend the limitations of traditional backup and recovery practices. That's welcome news, because better and faster backup and recovery are essential given all the dynamics that can affect IT...
- Tags: Information Technology, Enterprise, Backups
- White papers 2006-12-12
- A System to Handle Privacy Obligations in Enterprises
- Privacy obligations dictate expectations and duties that need to be carried out by enterprises when storing, processing and disclosing personal data. Privacy obligations can be defined by data subjects, by laws and/or enterprises' internal guidelines. They require enterprises to deal with data governance and data lifecycle management activities, including data...
- Tags: Hewlett-Packard Co., Enterprise, Privacy Obligation, Authentication/Encryption, Security
- White papers 2005-10-21
- The Use of CRM Core in Multimedia Annotation
- Cultural heritage institutions are fantastic resources of multimedia content. Rich metadata structures, able to capture the diversity of the media, the subject matter and the context around each information asset, are required to make this content accessible. This paper describes how the CIDOC CRM Core format can be used to...
- Tags: Multimedia, CRM
- White papers 2006-04-07
- A Cultural Community Portal for Publishing Museum Collections on the Semantic Web
- This paper presents a deployed semantic web application in the cultural domain: the semantic portal MuseumFinland. It is a demonstration of a community portal and a publication channel by which heterogeneous collection database contents of different museums can be published on the Semantic Web. By semantic web techniques, it is...
- Tags: Semantic Web, Portals, Internet
- White papers
- CONTROL Delivers Real-Time Insight Into Key Financial, Non-Financial Performance Metrics
- Los Angeles-based Gehr Enterprises is comprised of a group of companies engaged in manufacturing, wholesale distribution, direct marketing, international trade and real estate over three continents. Gehr took on the challenge of gaining visibility into all aspects of its business and infusing that visibility into the budgeting and forecasting process....
- Tags: Financial, Performance, Visibility, Financial Accounting, Real Estate, Sales Channel, Finance, Business Operations, Sales
- Case studies
- Preparing for Windows Vista (Part II)
- With the imminent release of Microsoft's new Windows Vista operating system, enterprises will be newly challenged to protect themselves. While Windows Vista is expected to significantly improve security in the operating system itself, it does not provide the full protection that enterprises need. This paper shows how the threat environment...
- Tags: Microsoft Windows Vista, Microsoft Windows, Microsoft Windows Vista (Longhorn), Operating Systems, Security, Software
- White papers 2006-10-10
- Getting to Grid Computing
- International Data Corporation IDC projects that the aggregate grid computing market is expected to exceed $12 billion in revenue by 2007 across High-Performance Computing HPC technical markets and commercially viable enterprises. Growth is driven by the desire of enterprises to provide computing infrastructures that are more reliable, scalable, manageable and...
- Tags: Growth, Unisys Corp., Grid Computing, Utility Computing, It Management, Network Technology, It service Management, Networking
- White papers 2005-11-02
- Enterprises and Service Providers: Wining with Managed Customer Interaction Services
- Enterprises that do a good job of keeping their customers happy demonstrably add shareholder value. The evolution toward IP and open standards results in the separation of applications from the infrastructure that delivers them, and opens up attractive, new customer interaction markets to Service Providers SPs. SPs can now...
- Tags: Service Provider, Customer Interaction, Enterprise, Business Services
- White papers 2006-02-17
- Enterprises and Service Providers: Winning With Managed Customer Interaction Services
- Enterprises that do a good job of keeping their customers happy demonstrably add shareholder value. The evolution toward IP and open standards results in the separation of applications from the infrastructure that delivers them, and opens up attractive, new customer interaction markets to Service Providers SPs. SPs can now offer...
- Tags: Service Provider, Customer Interaction, Enterprise, Business Services
- White papers 2006-02-01
- Nortel Multimedia Applications: Technology Innovation Drives Success Through Strategic Differentiation
- New Internet, mobile and IP/SIP technologies and applications have eliminated geographic boundaries and physical limitations, creating high-value, differentiated and profitable opportunities for enterprises. Multi-modal communication solutions remove technical restrictions, freeing enterprises to deliver personalized service in the customer's channel of choice. Services Oriented Architecture SOA is altering the systems landscape...
- Tags: Innovation, Multimedia, Nortel Networks Corp., SOA, Enterprise, Service-Oriented Architecture (SOA), Web Services, Operational Planning, Session Initiation Protocol (SIP), Middleware, Enterprise Software, Software, Business Operations, Emerging Technologies
- White papers 2007-04-23
- << Previous
- page 1 of 1
- Next >>
