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- General Electric is a technology, media, and financial services corporation. With products and services ranging from aircraft engines, power generation, water processing, and security technology...
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TechRepublic Resources
- Qualcomm Case Study: GE Healthcare - Clinical Services
- GE Healthcare is a $14 billion unit of General Electric Company. The company sought a way to dispatch this distributed team of skilled engineers to the appropriate facilities, based on both the type of equipment they are qualified to repair and their home office location. GE Healthcare-Clinical Services gave its...
- Tags: General Electric Co., ROI, Health Care, Qualcomm Inc., GE Healthcare, Smart Phones, Healthcare, Vertical Industries, Roi/Tco, Benefits, Consumer Electronics, Personal Technology, Enterprise Software, Software, Finance, Managerial Accounting, Human Resources
- Case studies
- By Replacing Its Existing Workforce Management Solution, GE Consumer Finance Significantly Reduced Costs While Improving Performance
- GE Consumer Finance, a unit of General Electric Company, is a leading provider of credit services to consumers, retailers and auto dealers in 35 countries around the world. GE Consumer Finance Australia GECFA has contact centers in Burnley, Paramatta, Brisbane, Auckland and India. Following GE's acquisition of AGC, it was...
- Tags: General Electric Co., Performance, Finance, Workforce Management, Recruitment & Selection, Human Resources
- Case studies
- TMEIC GE Automation Systems, LLC Ensures Highly Available IT Infrastructure While Reducing Costs
- A joint venture between General Electric, Toshiba, and Mitsubishi Electric, TMEIC GE Automation Systems, LLC designs and develops advanced automation and drive systems. The company wanted to create an IT infrastructure that was highly available, flexible, and scalable to support the company's rapid growth. The challenge was to control IT...
- Tags: IT Infrastructure, Oracle Corp., General Electric Co., Information Technology, Strategy, Management
- Case studies
- Breakthrough Productivity for Field Service: Improving Responsiveness, Quality, Efficiency, and Profitability
- GE Consumer Home Services GECHS organization within General Electric Consumer and Industrial's (GECI's) repairs appliances in residences, apartment complex, hotels, motels, and retails stores across the United States. GECHS wanted to streamline the delivery of cost-effective, nationwide field service, increasing productivity while improving customer satisfaction The ServiceMobility solution from ServicePower...
- Tags: General Electric Co., Intel Corp., Product Marketing, Marketing
- Case studies
- Genworth Financial, Inc. Streamlines Business Processes and Eases System Management
- Genworth Financial is a leading financial security company dedicated to developing solutions that help meet the investment, protection, homeownership, retirement and independent lifestyle needs of more than 15 million customers, with a presence in more than 25 countries. The company wanted to migrate Enterprise Resource Planning ERP systems from GE...
- Tags: Business Process, Oracle Corp., General Electric Co., ERP, Genworth Financial, Enterprise Resource Planning (ERP), Enterprise Software, Software
- Case studies
- Medical Technology Provider Makes Product More Affordable With New Database Solution
- As part of the company's drive for continuous improvement and to meet its accelerated development needs, GE Healthcare made a strategic business decision to consolidate two of its applications: Centricity Physician Office Electronic Medical Records EMR and Centricity Physician Office Practice Management, which simplify office processes. GE Healthcare determined that...
- Tags: General Electric Co., Health Care, Microsoft Corp., Vertical Industries, Microsoft Windows, Healthcare, Storage, Benefits, Databases, Servers, Enterprise Software, Software, Operating Systems, Hardware, Human Resources, Data Management
- Case studies
- Eden Communications Case Study: GE Power Systems
- GE Power Systems is the world leader in power generation technology, providing customers with a single, comprehensive source for all of their energy products and services. At the center of the company's success is a commitment to systematically identify opportunities for improvement in their processes and productivity. So when the...
- Tags: General Electric Co., Power Generation, GE Power Systems, Help Desk, Call Centers, It Operations
- Case studies
- GE Energy Reduces Operating Costs, Automates Business Processes With Integrated Solution
- Faced with the cost cutting requirements common in its industry, GE Energy's aero products needed to find a way to reduce expenses while automating its business and manufacturing processes. Armed with about 3,000 business requirements, the manufacturer of gas turbines for industrial and marine uses began its search for an...
- Tags: Business Process, Oracle Corp., General Electric Co., Oracle E-Business Suite, Operational Accounting, Hardware Upgrade, Enterprise Software, Finance, Hardware, Software
- Case studies
- Photos: Inside GE's clean-tech labs
- Company's "Ecomagination" pipeline delves into flexible plastic lights, green homes, solar cells and water desalination. by CNET News.com
- Tags: news, ge, solar energy, green, TechRepublic Inc., General Electric Co., Photograph, CNET News.com
- Image galleries 2007-10-26
- Geek Trivia: A tax to grind
- Which company filed the largest U.S. tax return in history? It's spring in the northern hemisphere, when young men's fancies turn to thoughts of love. But if you live in the United States, thoughts of love will have to wait -- at least for another week. That's...
- Tags: Jay Garmon, Taxes, Operational accounting, income, income tax, tax, Geek Trivia Newsletter, U.S., General Electric Co., Free Trade, Financial Planning, Finance
- Technical articles 2007-04-10
- SpringCM Provides Secure, Always-Available Document Management for GE Medical
- Find out why GE Medical Systems relies on the robust security of SpringCM's document management platform to protect the proprietary information that's transferred between the company's headquarters, its technicians in the field, and outside contractors. This case study illustrates the key benefits that GE Medical is gaining through the SpringCM...
- Tags: SpringCM, General Electric Co., Document Management, Content Management, Managerial Accounting, Groupware, Security, Enterprise Software, Software, Finance
- Case studies 2006-09-01
- GE chief: All engines go for alternative energy
- Link to the photo galleryGreen tech in focus at MIT Energy 2.0 conferencehttp://content.techrepublic.com.com/2346-1035_11-58346.htmlStay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!http://nl.com.com/MiniFormHandler?brand=techrepublic&list_id=e019
- Tags: Sonja Thompson, alternative energy, General Electric Co.
- Discussion threads 2007-03-13
- GE Healthcare: Leveraging Expert Knowledge and Web Self-service to Solve Complex Support Problems
- While the concept behind "self-service" is well intentioned and offers extensive positive economic and service level opportunities, customer and technical support managers must choose the solutions that will best serve their customers, fit in their current architecture and provide the ROI to justify the cost. This case...
- Tags: Web, General Electric Co., Knowledge, Kaidara Software Inc., Health Care, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources
- Case studies 2006-06-01
- Best Practices: GE Healthcare - Do you have an Einstein Working for You?
- Setting up a successful call center for providing technical support for complex products is much like a science experiment; the processes are well documented and have been established for many years. It's a combination of applying the right technology with the right processes and providing the perfect blend of operational...
- Tags: General Electric Co., Kaidara Software Inc., Health Care, Best Practice, GE Healthcare, Vertical Industries, Benefits, Healthcare, Enterprise Software, Software, Human Resources
- White papers 2006-05-01
- An Ontology-Based Architecture for Adaptive Work-Centered User Interface Technology
- Adaptive work-Centered User Interface Technology ACUITy is an ontology-based approach to modeling and implementing intelligent user interfaces built on top of Jena. Its potential benefits and underlying technologies are explored in the context of decision support systems. This paper introduces the Adaptive work-Centered User Interface Technology ACUITy software architecture and...
- Tags: General Electric Co., Ontology, Acuity Corp., Tools & Techniques, Strategy, Research & Development, Management, Business Operations
- White papers 2006-04-05
- Risk assessment: Identifying the negative unintended consequences
- I woke up this week to a news report about the debut of GE Securitys “revolutionary” new shoe scanner, which apparently turned out to be anything but revolutionary. The USA Today cover story declared: “New scanner gets off on wrong foot." The article then went into detail about how 52...
- Tags: General Electric Co., risk assessment, Risk Management, scanner
- Blog posts 2007-01-21
- GE laptop theft exposes data on thousands
- Here we go again, another laptop stolen this time it's 50,000 records on a GE stolen laptop: http://news.techrepublic.com.com/clickthru.aspx?siteid=2&storyid=1366073When will people learn you really have to watch your company assets? A $1,500 machine isn't just the laptop. It's your work, your client lists, private data http://www.essentialsecurity.com/news.htm?id=41Laptop theft in 00's seems to...
- Tags: ge, General Electric Co., id, laotop, laptop computer, marileev@..., risk, security, stolen, theft
- Discussion threads 2006-09-27
- Improved Quality of Service in IEEE 802.15.4 Mesh Networks
- In collaboration under a Department of Energy grant for the Industries of the Future, General Electric and Sensicast Systems have studied performance of 2.4 GHz IEEE 802.15.4 radio transceivers in factory environments, with particular attention to jamming from 802.11 and multipath fading. Temporal and frequency variations in link quality are...
- Tags: QoS, General Electric Co., Network, IEEE, Mesh Networking, Wireless LANs, Network Administration, Networking, Wireless
- White papers 2005-03-07
- Review of the GE GT 1.5 kVa UPS
- The company that I work for had a pressing need for some battery backup. We were adding new servers with more power draw, and our existing UPS just was not cutting it. One of the biggest challenges that we faced was a lack of 20 amp or bigger outlets. Our...
- Tags: battery, General Electric Co.
- Blog posts 2006-08-21
- Combining ITIL and Six Sigma to Improve Information Technology Service Management at General Electric
- ITIL defines the "what" of service management and Six Sigma defines the "how" of quality improvement. Together, they make a great combination for improving the quality of IT service delivery and support. This paper presents a description of ITIL and Six Sigma, and discusses how they can be used together...
- Tags: General Electric Co., Information Technology, ITIL, Six Sigma, Process Improvement, Tqm/Six Sigma/ISO 9000, It Services, Quality, Business Operations, It Operations
- White papers 2004-10-19
