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GENBAND Combines Two Business Units With Scalable ERP Implementation Approach: GENBAND is a leading supplier of next generation IP gateway and application solutions. GENBAND wanted to implement a single, scalable system for the company's backend processes, including finance, accounting, order management, and manufacturing and deploy a single Enterprise Resource Planning ERP application suite to integrate a large acquisition while revitalizing...; Tags: Oracle Corp., ERP, Order Management, GENBAND, Enterprise Resource Planning (ERP), Enterprise Software, Software; Case studies 2008-05-01

Emily Cooperative Telephone Company Paves Way for New Services for End Users in the Midwest: With legacy gear that was being discontinued and a growing demand for converged, high-bandwidth services, Emily Cooperative Telephone Company sought a solution that would avoid a forklift upgrade yet would still provide new services. To address their growing needs, Emily Cooperative Telephone Company deployed a Nortel solution including the Communication...; Tags: Phone, Nortel Networks Corp., Telephony, VOIP, Telecommunications, Networking; Case studies 2008-09-12

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IT Help Desk Survival Guide, Third Edition: TechRepublic's IT Help Desk Survival Guide, Third Edition provides tools and recommendations to help you better manage help desk services, improve end-user support, troubleshoot frustrating hardware issues, identify quick fixes to vexing Windows problems, and help users make the most of Microsoft Office 2003.; Buy Now