Additional Resources
- HP ProCurve Networking Case Study: Tampa Bay Workforce Alliance
- Serving Florida's Tampa/Hillsborough County area, the Tampa Bay Workforce Alliance (TBWA) works in conjunction with state government, businesses, educational institutions and the community to develop and maintain a quality workforce to meet the continually evolving needs of the county while enhancing economic development. While career centers provide valuable services to...
- Tags: Hewlett-Packard Co., HP ProCurve, Workforce, Professional Development, Recruitment & Selection, Workforce Management, Utility Computing, Career, Human Resources
- Case studies
- Robust HP Technologies Help Fresno-Based Hospital Network Relieve Data-Management Discomfort
- Fresno, California-based Community Medical Centers' legacy of medical excellence and compassionate care has flourished in central California for more than a century. Facing competition from other Fresno hospitals, Community requires technology systems that allow affiliated physicians to refer their patients to its facilities and conduct business transactions with the healthcare...
- Tags: Patient, Hospital, Hewlett-Packard Co., Network, Data Management, Healthcare
- Case studies
- performancesoft Case Study: County of San Diego
- In late 1999, the County of San Diego (County) embarked on a journey to install an Enterprise Resource Planning (ERP) system. To assist the County of San Diego with their performance management implementation, the County engaged the services of Computer Sciences Corporation (CSC). During the software selection process, CSC assisted...
- Tags: Computer Sciences Corp., San Diego, Performancesoft, Performance Management, Business Intelligence, Tools & Techniques, Human Resources, Workforce Management, Enterprise Software, Software, Data Management, Management
- Case studies
- Avaya Case Study: Orange County, Florida
- Orange County, Florida encompasses an area of over 1,000 square miles and 13 towns and cities. The county wanted to centralize administration as well as to have all County agencies on one network. Orange County is a long-time Avaya customer. The County has Avaya Communication Manager Software running on Avaya...
- Tags: Orange PCS, Avaya Inc., Orange County, County, Workforce Management, Advertising & Promotion, Human Resources, Marketing
- Case studies
- Guide: How to Participate in the Pima County Procurement Process
- County procurement processes are defined by Arizona State Statutes, Pima County Board of Supervisors Policy and the Pima County Procurement Code. The Pima County Procurement Department is dedicated to promoting the conservation of public funds and conducting its Procurement processes in a fair, open and equitable manner. The purpose of...
- Tags: Procurement, Pima County Procurement Department, Purchasing & Procurement, Business Operations
- White papers 2004-11-08
- Novell Case Study: Hastings and Prince Edward Counties Health Unit
- The Hastings and Prince Edward Counties Health Unit serves the County of Prince Edward, Hastings County, Quinte West and Belleville, Ontario. One of the biggest IT challenges for the unit is providing timely information access to a geographically dispersed and partially mobile workforce. The health unit also lacked a centralized...
- Tags: Novell Inc., Health Care, Workforce, Workforce Management, Recruitment & Selection, Vertical Industries, Benefits, Healthcare, Human Resources, Enterprise Software, Software
- Case studies
- Novell Case Study: Essex County, Canada
- Essex County is Canada's southernmost county - at the same latitude as northern California - and it is one of the most agriculturally productive counties in the country. The IT staff at Essex County stays focused on reducing costs and making the most of its investments. To reduce costs and...
- Tags: Novell Inc., County, Essex County, Linux, Open Source, UNIX, Operating Systems, Servers, Software, Hardware
- Case studies
- County - City GIS for DeKalb County and the Cities of Auburn, Butler, and Garrett, Indiana
- Just as Auburn was innovating automobiles in the '20s and '30s, the town continues to innovate today in ways more often seen in larger cities. As the county seat of DeKalb county, Auburn has partnered with the county government and other nearby towns to provide better taxpayer services through shared...
- Tags: County, Environmental Systems Research Institute Inc., GIS, Government, Software
- Case studies
- Dakota County 2005 Strategic Technology Plan
- Dakota County recognizes that quality information services are a key contributor to the County's vision of creating a premier place for the citizens to live and work. Dakota County is committed to leveraging technology to enable County staff to provide effective, efficient, and responsive service and for citizens to actively...
- Tags: Citizen, Vision, Dakota County, Government, Strategy, Management
- White papers 2005-05-31
- One County's GIS Success Story: Conway County
- The officials in rural county named Conway decided to develop a Geographic Information System (GIS) to benefit utilities such as water and sewer systems. Since Conway County desired and needed a well-developed GIS, it realized that accurate street and road data needed to be gathered for the county. The county...
- Tags: County, GIS, Software
- Case studies
- A "Connected Community," Kane County, Illinois Improves Public Safety, Delivers Services More Effectively, and Stimulates Economic Development
- With a new network that supports both voice and data, Kane County, Illinois, has transformed its business processes for delivering services to constituents. Safety has improved because the county can instantly connect decision-makers in various locations during emergencies. Service effectiveness has increased because the county call center can handle more...
- Tags: Illinois, Safety, Cisco Systems Inc., Connected Corp., Service Effectiveness, Call Centers, Operational Planning, It Operations, Business Operations
- Case studies
- Improving Efficiency and Customer Service With Online County Records
- Harrison County needed a better way to provide internal and external access to county records, starting with official land records or instruments such as deeds, deeds of trust, Powers of Attorney, liens, titles, mineral leases, court decrees, etc. Based on thorough analysis by Mississippi Information Technology Services group (ITS, the...
- Tags: Customer Service, EMC Corp., Deed, County Record, Storage, Hardware
- Case studies
- Human Services Delivery With GIS, Initial Steps, Lee County Florida
- Human Service Programs providing housing, neighborhood development and social services are increasingly being called upon to operate in a business model, which demonstrates priority needs, focused responses, and measurable outcomes. The Department of Human Services (DHS) is joining Income, Health, Workforce and other data to the well established ESRI-based GIS...
- Tags: U.S. Department Of Homeland Security, GIS, Software
- White papers 2004-09-09
- Avaya Case Study: Marion County, Florida
- Marion County is the fifth largest county in the State of Florida encompassing 1,652 square miles or 1.03 million acres with a current population of 271,096. As a rapidly growing municipality, Marion County, Fla. needed to replace a CENTREX system. They looked to reduce response time to requests from County...
- Tags: Avaya Inc., Marion County, VOIP, Workforce Management, Telecommunications, Networking, Human Resources
- Case studies
- Cook County Hospitals and County Departments Reduce Costs With Avaya Solution Deployed by Accuvoice
- Spanning 950 square miles, Cook County, Ill., is the second-largest county in the United States. The challenge was to increase its level of customer service to citizens (who were often unable to get the information or help they needed from County agencies via telephone), increase its system capacity for employees...
- Tags: Hospital, Avaya Inc., Healthcare
- Case studies
- Hamilton County Extends GIS Value and Access Beyond Its Borders With Autodesk MapGuide
- A part of the Indianapolis metropolitan area, Hamilton County is the fastest-growing county in Indiana. Home to over 200,000 people today, the county's population is expected to grow by almost 20 percent by 2008. With Autodesk MapGuide, Hamilton County is using its OGC (OpenGIS Consortium)-compliant GIS (Geographic Information System) data...
- Tags: Microsoft Access, Autodesk Inc., Borders Books & Music, GIS, Security, Software
- Case studies
- Cambridgeshire County Council Achieves Best Value
- Cambridgeshire County Council is comparable to a major business in terms of size and scale of operations. It is the largest employer within the county, and currently spends around £412m each year, averaging £780 for each man, women and child living in the county. As part of Cambridgeshire County Council's...
- Tags: Pitney Bowes Inc., Procurement, Cambridgeshire County Council, Purchasing & Procurement, Gender And Diversity, Business Operations, Human Resources
- Case studies
- Avaya IP Telephony Solution Links Strafford County Locations and Enhances Service to Citizens
- Strafford County, with approximately 114,135 citizens, is the fourth largest of 10 counties in New Hampshire. The challenge was to replace seven deteriorating voice and video communications systems, upgrade to IP Telephony to reduce costs, make collaboration more efficient between county agencies, provide the public with better access to county...
- Tags: Telephony, IP Telephony, Avaya Inc., VOIP, Telecommunications, Corporate Communications, Telecom & Utilities, Networking, Marketing
- Case studies
- Infoblox Case Study: Leon County
- Leon County is approximately 671 square miles, with a population of approximately 245,000 people. Leon County initially delivered Domain Name System (DNS) services via Sun servers running Linux. DNS data files were managed manually, which became cumbersome, difficult to scale, and consumed excessive resources and produced substantial reliability issues. Leon...
- Tags: Infoblox Inc., Leon County, Domain Names, Linux, Networking, Servers, Internet, Operating Systems, Software, Hardware
- Case studies
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