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Forrester Research Inc. (112 results)
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- How will a recession affect IT?
- They're not saying there will be a recession, nor, even if there is, that it will affect IT, but Forrester is cautioning CIOs to think proactively in terms of cost-cutting measures. At a January 31 teleconference, Forrester told CIOs that they should be prepared to help their...
- Blog posts 2008-02-04
- Forrester Research predicts Linux desktop growth
- my opinionhonestly i think the whole Wal Mart selling out of PCs with Linux is the biggest kick in the pants Linux needs. Let's face it - the end user wouldn't really know how bad Vista is if Vista caused the dissolution of their marriage - it's just an operating...
- Discussion threads 2007-11-15
- Forrester Research predicts Linux desktop growth
- Here's something to warm the kernels of your heart. A new Forrester report calls Linux a "credible threat to Windows on the desktop" and predicts continued growth. If you or someone you know already has a Forrester account, you can read the report yourself. Interestingly the report in question is...
- Blog posts 2007-11-15
- Forrester: IT budgets to jump 7 percent in '05
- Growth Trend in ITGlad to see it after all the Doom and Gloom predictions I've been hearing. I was starting to wonder if I was training into the right field after all.I think the upcoming year is going to bring a lot change as it looks like several...
- Discussion threads 2004-12-21
- Forrester: IT budgets to jump 7 percent in '05
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...
- Technical articles 2004-12-21
- Global PC market to double by 2010
- Stay on top of the latest tech news with our free IT News Digest newsletter, delivered each weekday. Automatically sign up today!By ...
- Technical articles 2004-12-15
- Desktop Metrics
- Need some info on where to start developing metrics for a Desktop Support group. Process development is also going to be a factor.Forrester has a great couple of papers on that issue.Here:http://www.forrester.com/Research/LegacyIT/Excerpt/0,7208,28614,00.htmlandhttp://www.forrester.com/Research/LegacyIT/Excerpt/0,7208,33271,00.htmlUsing ITIL Service Support as a framework and developing your own methodology based on it should be a...
- Q&A 2004-10-12
- IBM plans bus technology ride
- Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today! By ...
- Technical articles 2004-07-09
- Study supports controversial offshore numbers
- By Ed Frauenheim ...
- Technical articles 2004-05-17
- Top 5 signs you're about to be outsourced
- You read about it every day—another corporate giant announces it's outsourcing its entire support division, or sending its IT service department overseas. You know it's a career reality that no IT professional can lightly ignore given the continuing trend.Gartner Inc. estimates that the current percentage of IT jobs outsourced will...
- Technical articles 2004-04-30
- 10 Questions on e-commerce
- By Jiri Weiss(Updated 8/31/99)Business on the Net is booming, and just about everybody seems to be getting into the act. Before you jump in, we'll help you get up on the technology, standards, and regulatory climate of today's online businesses.There does seem to be a lot of confusion surrounding electronic...
- Technical articles 2003-10-06
- Research shows CRM success is uncertain
- Recent research suggests that companies contemplating, or already in the throes of, a Customer Relationship Management CRM implementation must focus attention on the human and cultural aspects of CRM. Selecting and implementing a technology without end-user input, and then expecting users to like it and use it, almost guarantees failure.Here’s...
- Technical articles 2003-04-09
- Managing the vendor relationship: Tough economy means give-and-take
- Money is tight everywhere, for both IT departments and vendors. But although the slowing economy may in some cases give the vendor the upper hand, there are still ways you can negotiate to get more from those relationships. We'll tell you how.The signs are all there: It's going to be...
- Technical articles 2002-01-18
- Report predicts next phase in Web evolution: The X Internet
- What's next for the Internet? In this Tech Watch, columnist Bob Weinstein reviews some recent research that predicts a new "X Internet" will provide real-time interactive data using disposable software. And that's only the beginning....Ready for some new revelations on the state of the Web? “Dumb” and “dusty” are two...
- Technical articles 2001-06-20
- If Web site visitors can't navigate they will evacuate
- Frustrated Web site visitors will quickly abandon your site if they can't find what they want, when they want it. Much of the time, a weak search engine or confusing navigation tools on a site are to blame. This article discusses ways to avoid the exodus.If you’ve ever used directory...
- Technical articles 2000-08-30
- Growth in ASPs fuels demand for workers
- Analysts predict that revenue generated by Application Service Providers ASPs could reach more than $7 billion by 2004. In this week's Tech Watch, Bob Weinstein explains how high-tech workers can cash in on this growing software market.Acronyms come and go in the technology industry. But ASP—short for Application Service Provider—is...
- Technical articles 2000-08-16
- E-commerce security: Authorization angst
- You want your e-commerce site to be secure, but the people who need to use it want easy access to information. Here are new tools to help manage the authorization puzzle.By Paul DesmondOnce the perimeter is secure and only authorized users can get into an e-commerce site, the next step...
- Technical articles 2000-03-03
- Implementing BSM: Keep the Big Picture in Mind if You Want to Reap the Full Bene?ts
- More and more IT organizations are beginning to develop true Business Service Management BSM systems by doing two things: Understanding the metrics their business users employ to decide if IT is providing value, and linking these metrics and their associated business services to IT infrastructure components. BSM is, essentially, a...
- White papers 2006-04-18
- Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services
- The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals that only 53% of technology users at U.S. companies are satisfied with the support services they receive. View this Webinar, featuring...
- Webcasts 2008-01-23
- Data Strategies That are Right for You
- "Connect 2008: Store, Secure, Protect" Attend PC Connection's premier online event and get closer to achieving a streamlined data management solution. Participate in sessions throughout the day where valuable information to help you succeed will be shared. Store: Uncover ways to tackle...
- Webcasts 2008-11-06
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