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TechRepublic Resources
- Replicon Case Study: Enterprise Unified Solutions
- Enterprise Unified Solutions is dedicated to the sales, implementation, and support of open systems computer telephony and workflow solutions. eUS did not use a formal time tracking process, either written or electronic, before evaluating Web TimeSheet. This created concerns about resistance to a new system. Billable time for clients was...
- Tags: Replicon, Enterprise Unified Solutions, Web TimeSheet, Telephony, Channel Management, Sales Strategy, Networking, Marketing, Sales
- Case studies
Additional Resources
- Debunking the Myths of Unified Communications
- As voice, video, and data networks converge into a single user experience, more organizations are seeing the value in deploying IP-based unified communications solutions. These solutions integrate telephony, unified messaging, voicemail, customer contact solutions, audio and video capabilities, rich-media conferencing, and presence and mobility solutions with business processes. However, as...
- Tags: Unified Communications
- White papers 2006-08-01
- Unified Communications: What, Why and How? - What Value Can Unified Communications Bring to Your Enterprise?
- Unified communications has the potential to dramatically simplify and improve enterprise communications, reducing costs and improving revenue opportunities. By integrating various forms of communications, such as voice, video, instant messaging, conferencing, presence and voicemail, individuals and groups can more effectively control and manage their inbound and outbound communications sessions. Enterprises...
- Tags: Nemertes Research, Unified Communications, Collaboration
- White papers 2007-05-29
- Cisco 7800 Series Media Convergence Servers - IBM Server Solutions
- Cisco Systems introduces software applications from the Cisco Unified Communications system of products that will install on specific customer-provided IBM xSeries 306m or 346 servers. Applications available in this manner include: Cisco Unified CallManager, Cisco Emergency Responder, Cisco Unified MeetingPlace, Cisco Unified MeetingPlace Express, Cisco Conference Connection, Cisco Unified Contact...
- Tags: Server, Cisco Systems Inc., Convergence, IBM Corp.
- White papers 2006-04-01
- Top Myths of Unified Communications
- As with any new technology, myths and misinformation have sprung up about unified communications. As voice, video, and data networks have begun to converge, more organizations are seeing the value in deploying Internet Protocol-based (IP-based) unified communications solutions, including voice over IP VoIP and IP telephony; unified messaging; voice mail;...
- Tags: Unified Communications, IP
- White papers 2007-06-29
- Security Solutions for a Mobile Enterprise Workforce
- Alcatel, through its CrystalSec security framework, has been recognized by Forrester Research as being an industry-leading visionary in providing IP infrastructure security solutions. New applications, new security threats, and an increasingly mobile workforce require additional innovative security solutions for the enterprise. Alcatel continues its efforts to deliver enterprise security solutions...
- Tags: Mobile, Alcatel, Workforce, Security
- White papers 2006-02-15
- Integrating SIP Trunks in Enterprise Networks for Next-Generation Unified Communications
- The adoption of Unified Communications within the enterprise is well underway. The major benefits of this transformation include gains in both employee productivity and operational efficiencies. This paper is the first in a three-part series that discusses the evolution and adoption of Unified Communications trunking services in the enterprise, and...
- Tags: SIP, Unified Communications, Enterprise Network, Cisco Systems Inc.
- White papers 2007-08-01
- Remote Control: Full Functionality for the Mobile Worker
- The presenters of this webcast provide demonstrations and implementation guides for the newest Cisco Unified Communications solutions for small and medium-sized businesses. These include Cisco Unified Communications Manager, Cisco Unity and Unity Connection, Cisco Unified MeetingPlace Express, and Cisco Unified Contact Center Express. The attendee will learn how these new...
- Tags: Mobile, Cisco Systems Inc.
- Webcasts 2007-12-01
- NEC Philips Improves Communications, Productivity With New Unified Solution
- NEC Philips Unified Solutions NEC Philips, headquartered in the Netherlands, offers a range of enterprise communications solutions for customers in various market sectors. The company provides unified communications solutions based on Microsoft software. Its customers seek flexible communications solutions that help mobile workers be productive while away from the office,...
- Tags: Microsoft Corp., NEC Corp., Philips Electronics N.V., Team Management, Management
- White papers 2007-10-01
- Live Webcast: Unified Communications: Discover the Best Way to Unify Your Enterprise
- Collectively hosted and sponsored by Qwest Communications, Nortel, and Microsoft, three powerhouse leaders in the Unified Communications space, this live TechRepublic Webcast explores the drivers, challenges, and solutions for enterprises considering Unified Communications. Many companies today have far too many communication vehicles of far too many types...
- Tags: Webcast, Qwest Communications Inc., Unified Communications
- Webcasts 2008-05-02
- Enterprise Unified Communications
- Unified Communications is an oft-used term that has numerous interpretations. This whitepaper explains exactly what it means, covering the landscape in which it was founded, and the impact that a Unified Communications approach can have to your business. This document also provides a users experience working with the solution ...
- Tags: Nortel Networks Corp., Unified Communications
- White papers 2007-11-23
- ILM for the Enterprise: The Benefits of a Unified Approach
- Unified software architectures have been the accepted standard for more than a decade in a number of software markets such as ERP and systems management. The pain associated with managing a point product approach is familiar to virtually every IT organization. However, achieving success via a unified approach has not...
- Tags: Software, Information Technology, Benefit, ILM, Tools & Techniques, Strategy, Management
- White papers 2006-04-01
- Polycom Meets Enterprise Customer Needs With New IP Family of Unified Communications Devices
- Polycom is a leading provider of collaborative communication solutions, helping businesses by providing organizations with a broad range of telecommunications and teleconferencing products. The company, a Microsoft Gold Certified Partner, received requests over the years from enterprise customers for products that provide unified communications solutions with Internet Protocol IP based...
- Tags: Unified Communications, IP, Microsoft Corp., Polycom Inc.
- White papers 2007-10-01
- Siemens HiPAth OpenOffice : Unified communication solution for the SMB
- Unified communication solution for your enterpriseWhat more features would you want in the Unified Communication solution for your enterprise?
- Tags: SMB/SME, small and medium business, Siemens AG, pr.arun@..., Unified communication solution, Unified Communication
- Discussion threads 2007-10-26
- Innovation for Security Defense: A Unified Strategy for Enterprise Security
- Emerging security threats require innovative technologies and services that enable organizations to be more proactive and get ahead of the threats. Familiar antivirus and firewall solutions are no longer sufficient because every new software iteration introduces new vulnerabilities and malware authors make a concerted effort to exploit user weaknesses. Consequently,...
- Tags: Security Threat, Innovation, Enterprise Security, IBM Corp., Security, Firewalls, Spyware, Adware & Malware, Cyberthreats, Strategy, Viruses And Worms, Networking, Management
- Webcasts 2007-07-01
- Mobility Solutions Extend Cisco Unified Communications
- Cisco Unified Communications, which includes IP telephony, unified messaging, customer contact, Web and video conferencing, and presence technology, is dramatically helping businesses communicate more efficiently. Now Cisco is extending and enhancing the mobility component of Cisco Unified Communications. The combination is allowing knowledge workers who are mobile - whether on...
- Tags: Combination, Unified Communications, Mobility, Cisco Systems Inc.
- White papers 2007-03-01
- Cisco Unified Wireless Network: Reducing Large-Scale Enterprise Wireless LAN TCO
- This white paper discusses the Cisco Unified Wireless Network; in particular the Cisco Catalyst 6500 Series Wireless Services Module WiSM and how it compares to separate, non-unified wireless LAN switch solutions in terms of Total Cost of Ownership TCO. This paper examines in detail how an integrated approach can save...
- Tags: Network, WLAN, Cisco Systems Inc., Wireless Network, Roi/Tco, Wi-Fi, Wireless, Finance, Managerial Accounting
- White papers 2005-11-01
- Remote Control - Full Functionality for the Mobile Worker
- This webcast will provide demonstrations and implementation guides for the newest Cisco Unified Communications solutions for small and medium-sized businesses. These include Cisco Unified Communications Manager, Cisco Unity and Unity Connection, Cisco Unified MeetingPlace Express, and Cisco Unified Contact Center Express.
- Tags: Mobile, Cisco Systems Inc.
- Webcasts
- 10 Key Architecture Considerations for Unified Communications
- Migrating to IP telephony and a Unified Messaging architecture offers many business benefits, including the ability to: Reduce IT costs Improve productivity Support a mobile workforce For tips on choosing the right Unified Messaging architecture for your organization, download this white paper from Adomo. It outlines...
- Tags: Unified Messaging, Unified Communications, Adomo, VOIP, Telecommunications, Networking
- White papers 2007-06-01
- Cisco Engineering Teams Use Cisco Unified MeetingPlace to Increase Productivity and Reduce Travel Costs
- With the ever-increasing costs of travel, concerns around efficiency, and the need for employees to multitask to stay on top of their job responsibilities, enterprises are actively seeking solutions that use technology to improve the productivity of business and technical groups. The use of rich media for conducting meetings is...
- Tags: Team, Cisco Systems Inc., Product Development, Research & Development, Business Operations
- Case studies 2007-12-13
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