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- Infrastructure and Application Management Route to Value: A Path to Effective Business Service Management
- This paper explores the need for an enterprise-wide, comprehensive infrastructure and application management solution, the criteria for that solution, and how BMC Software's Infrastructure and Application Management Route to Value meets those criteria. In addition, it addresses the impact of reduced cost of ownership and risk mitigation when dealing with...
- Tags: BMC Software Inc., Business Service Management, Application Management, It Services, It Management, It service Management
- White papers 2005-03-31
- Improving Key Metrics for Application Infrastructure Management: Defining and Improving Application Infrastructure Management Metrics
- IT infrastructure is a broad term, potentially encompassing interrelated and dependent components from network switches to application and web servers. In this paper, the term application infrastructure is used to mean the set of infrastructure components above the operating system such as databases, messaging servers, application servers and web servers....
- Tags: IT Infrastructure, Infrastructure Management, Server, Application Infrastructure Management, It Services, Web Servers, It Management, Internet, It service Management
- White papers 2006-01-09
- Infrastructure Management is Not Enough: The New IT Operations Imperative
- Infrastructure management is not enough to ensure enterprise applications are meeting business goals. Why? Because users experience applications, NOT infrastructure. Only Mercury's application management offerings address the critical IT disciplines to ensure production applications are not only up and running, but are optimized to deliver business value.
- Tags: Infrastructure Management, Information Technology, Application Management, Mercury Interactive Corp., It Services, It Management, It service Management
- White papers 2005-09-01
- The Role of Remote Management in Assuring IT Infrastructure Uptime
- Like it or not, businesses are becoming more and more dependent upon IT services and the infrastructure that supports them. Mean-Time-To-Repair MTTR and Mean-Time-Between-Failure MTBF are not only established SLA metrics in many environments, they have become almost visceral indicators of success and failure. Remote management can also contribute to...
- Tags: Raritan Computer, IT Infrastructure, Information Technology, Uptime, Strategy, Management
- White papers 2005-07-01
- Data Ownership and Enterprise Data Management: Leveraging Technology to Get Control of Your Data (Part 2)
- Technologies needed to support enterprise data management are consolidating into a suite of tools that share metadata. These tools are now being extended to support data discovery, data profiling, data cleansing, data integration and data monitoring. In particular, these technologies need to support metadata management as well as data management....
- Tags: Enterprise Data Management, Data Integration, Tool, Productivity
- White papers 2006-11-21
- Modeling the Enterprise IT Infrastructure: An IT Service Management Approach
- Organizations are increasingly recognizing ITIL as the standard for IT Service Management. ITIL provides a best practice process-based framework for supporting and delivering IT services to enable the enterprise to meet its business goals. Central to the ITIL processes is the Configuration Management DataBase CMDB. It is the cornerstone to...
- Tags: IT Infrastructure, Information Technology, CMDB, Modeling, ITIL, It Services, Service Level Management, Strategy, Process Improvement, It Operations, It service Management, Management, Quality, Business Operations
- White papers 2004-11-12
- PeopleSoft Enterprise Learning Management: Achieving Enterprise Integration
- Learning technologies must be extended and embedded into everyday business processes for learning to be pervasive and deliver the required business benefits. When seamlessly integrated with enterprise applications such as Human Resources, Customer Relationship Management, Supply Chain, and Financial Management Systems, learning can be targeted and aligned with the achievement...
- Tags: PeopleSoft Inc., Enterprise Integration, Financial Management, Supply Chain Management (SCM), Operational Planning, Enterprise Software, Financial Accounting, Financial Planning, Finance, Software, Business Operations
- White papers 2007-04-01
- The Program Office: A Business Results Enabler
- Enterprise project management means managing all initiatives that are not part of day-to-day operations as projects or programs, as well as establishing the infrastructure and culture necessary to do so. That infrastructure is the program office, a business unit focused on the efficient management of projects and programs within the...
- Tags: Infrastructure, Productivity, Workforce Management, Microsoft Office, Human Resources, Office Suites, Software
- White papers 2005-03-15
- Deploying Sun Java Enterprise System on the Sun Fire T2000 Server Using Solaris Containers
- Improving the manageability and efficiency of enterprise infrastructure services poses a significant challenge to many organizations. The problem is compounded by the proliferation of individual servers used to run key enterprise applications including directory, portal, identity, mail, and calendar services. A recent Gartner report indicates that the power, space, and...
- Tags: Sun Microsystems Inc., Problem, Sun Java, Sun Fire, Sun Java Enterprise System, Enterprise Infrastructure Service, Sun Solaris, Servers, Java, Operating Systems, Software, Hardware, Programming Languages, Software Development, Software/Web Development
- White papers 2007-10-02
- Creating a Network Infrastructure for High Service Availability
- This webcast series includes a comprehensive collection of information covering Enterprise IT Management solutions for desktops, applications, middleware, databases, workloads, servers and networks. CA offers best-of-breed applications that are truly integrated and span distributed and mainframe environments to ensure high quality service, as well as optimal system availability, throughput and...
- Tags: Webcast, Network Infrastructure, Network, Computer Associates International Inc., Digital Media, Consumer Electronics, Personal Technology
- Webcasts
- Using Group Policy for Enterprise Desktop Management: Standardization, Security, and Compliance
- With the proliferation of the networked personal computer, desktop management has become increasingly important to network security, user productivity, and regulatory compliance. This paper explains how organizations can leverage the Group Policy infrastructure in Active Directory to create their own standard for enterprise desktop management, and by doing so eliminate...
- Tags: Security, Group Policy, Desktop Management, Compliance, Standardization, ITIL, Desktops, It Services, Hardware
- White papers 2005-11-21
- Integrated Security Policy Management: Demonstrating Compliance and Security Controls for Your IT Infrastructure
- This webcast focuses on security policy management leading practices, the impact of regulatory compliance on security policy, case study examples from major corporations that have automated the policy management process and how policy compliance data can be correlated with security event data utilizing Symantec Enterprise Security Manager to enable faster...
- Tags: IT Infrastructure, Symantec Corp., Information Technology, Compliance, Security
- Webcasts
- Avoiding Death by Complexity: Simplifying Management on the Enterprise IT Floor
- Effective management of business-critical data requires that enterprises get the most out of every investment in corporate IT. The current level of infrastructure complexity found at most large-scale datacenters, however, makes this nearly impossible. Fortunately, a relatively straightforward simplification strategy based on consolidation of the IT infrastructure offers clear advantages...
- Tags: Enterprise Management Associates Inc., Information Technology, Data Centers, Strategy, Storage, Hardware, Data Management, Management
- White papers 2007-02-01
- VMware Infrastructure 3: VDI Server Sizing and Scaling
- VMware Virtual Desktop Infrastructure VDI is a PC management solution for enterprise desktop administrators. VDI is a server-based computing offering that provides desktop environments as an enterprise hosted service. VDI allows administrators to maintain and manage all user applications, data, and environments in the centrally located data center. VDI provides...
- Tags: Desktop, Administrator, Environment, Server, VMware Inc., Hardware, VMware Virtual Desktop Infrastructure, Virtual Desktop Infrastructure
- White papers 2006-08-25
- Automating Global IT Security Compliance With the Help of Symantec
- After years of fast growth, Aon Corporation needed to ensure IT compliance for both the heterogeneous global infrastructure it had inherited through acquisitions and the external IT infrastructure it outsources to IT service providers. Aon chose Symantec Enterprise Security Manager to automate compliance monitoring in both instances. The solution enables...
- Tags: Aon Corp., Symantec Corp., Solution, IT Security, Information Technology, Compliance, Strategy, Security, Management
- Case studies 2007-01-11
- Collective Product Knowledge Is Shared in an Open, Collaborative Environment That Benefits the Entire Enterprise
- Air Products wanted the cost savings of a re-usable plant design module, but that required a new IT infrastructure capable of supporting teamwork and maximizing the re-use of product knowledge across the enterprise. Air Products' next challenge was to implement an infrastructure that would facilitate modular plant design. A key...
- Tags: Siemens AG, Knowledge, Environment, Benefit, Air Products, Product Marketing, Team Management, Strategy, Marketing, Management
- Case studies 2007-10-01
- Enterprise Performance Management: A Framework for Optimizing Network and Application Performance
- The Enterprise Performance Management framework takes a systematic approach to managing the combined performance of enterprise application and network resources. It is a five-step framework that gives IT professionals the processes and information necessary to help ensure continuous IT infrastructure optimization, reliability and performance. In addition, EPM can also help...
- Tags: Enterprise Performance Management, Performance, Network General Corp., Enterprise Performance Management Framework, Business Intelligence, Performance Management, Enterprise Software, Software, Data Management, Human Resources, Workforce Management
- White papers 2006-03-01
- Adaptive Enterprise at Work
- The Adaptive Enterprise is HP's vision of an organization in which business and Information Technology IT are synchronized to capitalize on change. Too much automation may give the feeling of losing control of an infrastructure, resulting in a state that is "too adaptive". IT Infrastructure Library has defined a set...
- Tags: Hewlett-Packard Co., Information Technology, Adaptive Enterprise, ITIL, Process Improvement, It Services, Utility Computing, It Management, Quality, Business Operations, It service Management
- White papers 2005-02-01
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