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Top 5 reasons why ITIL implementations don't happen by the book

Many organizations have moved past awareness of ITIL, and a significant number are looking to implement. That's when they find a number of roadblocks. Here are those roadblocks and how to get around them. by Enterprise Computing Institute

Tags: Information Technology, Organization, CSIP, ITIL, Process Improvement, It Services, Strategy, Quality, Business Operations, Management, Enterprise Computing Institute

Blog posts 2008-06-18

Overcoming the challenges of integrating information across the enterprise

Enterprise integration enables delivery of the right information to the right user in a timely manner. Unfortunately, many existing information systems were developed and deployed using ad hoc approaches, resulting in information silos that make data sharing and integration among business units difficult. Integration practitioners must deal with the issues...

Tags: Enterprise Computing Institute, Prentice Hall Inc., integration, practitioner, silo, information system, CIO, BPM, business process, enterprise integration, SOA, Web, Web service, Wisdom II, workflow management, data sharing, heterogeneity, scalability

Download resources 2005-10-12

What's around the corner for information management strategies and technologies?

Most organizations appear to be doing a good job of managing structured data and building data marts and warehouses that increase their ability to manage their businesses, but many don't feel that they have the right information available at the right time, at the right level, and in the right...

Tags: job, Enterprise Computing Institute, Prentice Hall Inc., business decision, information management, data mart, CIO, corporate performance management, data management, Wisdom II, benefit

Download resources 2005-10-14

Additional Resources

Overcome the challenges of integrating information across the enterprise

Effective information systems ensure informed decision-making by management, production of high-quality products on schedule, and delivery of satisfactory services to the customers. But as this chapter points out, achieving that level of effectiveness means resolving a number of integration issues. Enterprise integration enables delivery of the right...

Tags: Enterprise Integration, Prentice Hall Inc., Enterprise Software, Software

Book chapters 2005-10-12

The four key elements in effective systems management

Systems management can be a failing prospect if you don't have the four key elements in place. Learn how ignoring processes, data, tools, and organization can stop your systems management effort before it starts.By Harris KernWhether you manage a large IT organization or a small one, you need some form...

Tags: Call centers, IT Services, Change Tech Solutions Inc., help desk, systems management

Technical articles 2002-12-02

Practical advice for CIOs wrestling with compliance issues

Most large companies have a compliance team and in-house lawyers to keep on top of the regulations. This team may also include someone from IT, so the CIO doesn't carry the entire burden of ensuring compliance. However, in smaller companies, compliance is often an extra responsibility given to representatives from...

Tags: team, Prentice Hall Inc., compliance, correction, regulation, lawyer, risk assessment, information technology, board

Download resources 2005-09-29

What's around the corner for information management strategies and technologies?

As organizations move forward, they must address both the business and the technical ramifications of information management. This chapter looks at ways to increase the information management value-add to measure, monitor, and respond to changes in the business climate. Most organizations appear to be doing a good...

Tags: Information Management, Prentice Hall Inc., Data Management, Storage, Strategy, Databases, Hardware, Management, Enterprise Software, Software

Book chapters 2005-10-14

Practical advice for CIOs wrestling with compliance issues

This chapter from the upcoming book CIO Wisdom II delves into useful strategies for CIOs who don't have a dedicated department to take care of all their compliance concerns. Most large companies have a compliance team and in-house lawyers to keep on top of the regulations. This...

Tags: CIO, Compliance

Book chapters 2005-09-29

The case for architecture assessment

By: Jane Carbone,in conjunction with Harris Kern's Enterprise Computing InstituteWhat is itthat makes an enterprise architecture assessment a worthwhile undertaking? Inour view, the purpose of architecture: is to align the IT infrastructure withthe organization in a way that best promotes the organization's goals, whilemaximizing the benefit of IT dollars spent....

Tags: architecture assessment, enterprise architecture

Technical articles 2005-03-14

CIOs: Build credibility by budgeting effectively

By Bob Denis, MaureenVavra, and John Dick, in conjunction with TheEnterprise Computing InstituteThe authors bring more than 50 years of collectiveexperience to this article on budgeting—one of the most important aspects ofany CIO's career. They discuss:Budget philosophy.How to approach budgeting for success.How to simply break down the elements of a...

Tags: budgeting, information technology

Technical articles 2005-08-16

Make an effective project management process a high priority for application development projects

By Joe Feliu in conjunction with the Enterprise ComputingInstituteAlthough projects occur throughout all organizations in theIT group, the most urgent need is to have a documented project managementprocess that is followed for application development projects. Businessliterature is replete with case studies of projects gone wrong, and careerssidetracked. If your organization...

Tags: application development, Project, Project Control, project management, Project Management Process

Technical articles 2005-07-18

Manage your data center's risk exposures and efficiencies

Don't become complacent just because your shop hasn't had a major outage in years. Read these suggestions for keeping the data center free of risks.By Harris KernMost operations managers do a reasonable job of keeping their data centers up and running. Many shops go for years without experiencing a major...

Tags: Data centers, Storage, Outsourcing, Change Tech Solutions Inc., data center, physical environment

Technical articles 2002-10-30

Communities of Practice: Continuing the learning

By: John Moran and Lee Weimer, Community of PracticeFacilitators in conjunction with the Enterprise Computing InstituteCommunities of Practice CoP aregroups of people who are brought together by a desire to learn more about acommon class of problems, opportunities, and their possible solutions. Thesegroups let their members accelerate business results and...

Tags: Communities of Practice

Technical articles 2005-07-19

The 'Big Rules' of IT architecture

Many corporate IT systems are designed around a series of point solutions in response to customer needs or complaints. This system can wreak havoc on your overall IT structure. Here's a list of rules for implementing a successful IT architecture.By Harris KernThe architecture of computer systems is all-important. To misquote...

Tags: Strategy, PRODUCTIVITY, Change Tech Solutions Inc., Computer Architecture, information technology

Technical articles 2002-10-07

Download the 10 commandments for building the ideal IT infrastructure

As CIO, your role is to define an IT organization that not only supports your company’s strategic goals but also nurtures individuals to achieve exceptional productivity and job satisfaction—a challenge, to be sure. With so much to be done—cultivating relationships inside and outside the enterprise, aligning IT with business goals,...

Tags: commandment, Identify, information technology, IT infrastructure, Toni Bowers

Technical articles 2003-04-09

Enabling business governance and governance transparency

By: Dave Pultorak in conjunction with the Enterprise ComputingInstituteAfter years of stable development, corporate governance isreceiving significant attention. Historically, there was a strong emphasis onfinance, so much so that governance was virtually synonymous with themeasuring, monitoring, and reporting of the financial condition of the enterprise.But that has changed. About a...

Tags: Balanced Scorecard, Conformance, corporate governance, governance, Norton Co., village

Technical articles 2005-09-14

How to measure system availability targets

To accurately measure system availability as experienced by end users, you must first thoroughly understand the system's configuration. This includes all the components and resources used by the application, both local and remote; and the hardware and software components required to access those resources. The next step is to monitor...

Tags: Change Tech Solutions Inc.

Technical articles 2003-01-20

Tips for managing IT facilities

By Rich Schiesser in conjunction with the Enterprise ComputingInstituteIf we were to ask typical infrastructure managers to namethe major elements of facilities management, they would likely mention commonitems such as air conditioning, electrical power, and perhaps fire suppression.Some may also mention smoke detection, uninterruptible power supplies, andcontrolled physical access. Few...

Tags: data center, Electrical, information technology, physical access, suppression

Technical articles 2005-06-03

Is IT unfriendly to women?

By Judy Armstrong in conjunction with theEnterprise Computing InstituteWithin an overall workforcecomprising over 50 percent women, only 20 percent of the IT workforce are women, andfar fewer are CIOs. Something definitely appears tobe wrong with this picture. It has been clearly demonstrated that manywomen bring valuable skills to IT organizations....

Tags: information technology, women

Technical articles 2005-06-21

Designing for high availability: measurement

By Floyd Piedad in conjunctionwith the Enterprise Computing InstituteAvailability: a user metricAvailability is measured from the user's point of view. Asystem is considered available if the user can use the application he or she needs.Accordingly, availability must be measured end-to-end - all components neededto run the application are available. Many...

Tags: alienation, user alienation, information technology, IT Organizations, IT Organization

Technical articles 2005-06-30