14 Resources for

end user

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Take steps to safeguard sensitive data: Is your organization responsible for complying with one or more of the many privacy-related pieces of legislation that the U.S. government has enacted over the past decade? It's a good bet that it is.Whether it's the Health Insurance Portability and Accountability Act HIPAA, which addresses healthcare information, the Gramm-Leach-Bliley Act...; Tags: Security Solutions, Passwords, Mike Mullins, End User, data theft, Compliance; Blog posts 2007-07-05
Look again, the barbarians might be inside the gates: During the Gartner 2007 Symposium/ITxpo in San Francisco, attendees were asked to vote on three important issues facing IT professionals today. The results of those votes might have far reaching implications for security professionals (Tom Austin, et al, Gartner Clients Substantially Reject Tight Control Over Users, Gartner ID Number G00148513,...; Tags: Security, Risk Management, IT Management, HIPAA, End User, Cybercrime, Compliance; Blog posts 2007-05-28
Old tricks are the best tricks - Hackers attack with "tainted Microsoft Office files": In an April 23rd article, USA TODAY reported that foreign hackers are using "tainted Microsoft Office files" to compromise the computer networks of select Federal agencies and nuclear and defense contractors. To the casual reader, the article gives the impression these attacks are a new phenomenon. Wrong. Office macro viruses...; Tags: Security, Office, Malware, Hacks, Hacking, Government, End User, Cybercrime; Blog posts 2007-04-24
Keep your eye on the data: “Keep your eye on the ball” is a common admonition that, because of its broad application, spread far beyond the playing field. With a slight change, it applies equally well to protecting information assets—keep your eye on the data.I find it a continuous struggle to help my peers in...; Tags: Storage, Databases, security; Blog posts 2007-03-05
Consider content monitoring for data protection compliance: Security managers, working closely with other members of IT management teams, have become pretty good at protecting information assets from external threats. Even in this era of deperimeterization, IT teams are beginning to effectively tighten security around systems in addition to the enterprise overall. But what about the...; Tags: Compliance, data protection, data theft, E-mail, End User, End-user Communication, monitoring, Security; Blog posts 2006-12-18

10 classic clueless-user stories: Do any of these tales sound familiar? Have you encountered even more outrageous user behavior?anyone in IT should have dozens of thesestories to tell. I was working tech support in a call center for a computer company who shall remain nameless (they are in the MIDWEST, and they install...; Tags: computer, end user, jody gilbert, 10 things, JodyGilbert, hardware, PC; Discussion threads 2006-08-23
The typical Word user: knows very little of what Word can really do for them. In ALL of my jobs including the many temp positions at the beginning of my career I have found that too many people use Tabs, Spaces, Underlines and Underscores instead of Tables to make forms with fill-in lines.To them...; Tags: Microsoft Word, end user, formatting, jody gilbert, how do i, JodyGilbert, hardware, Figure C; Discussion threads 2006-07-19
10 Internet threats your users should ignore: Was this information helpful? Please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,The TechRepublic Content Team"Viruses can also overwrite the flash BIOS on a computer, rendering it unusable. However, a virus can damage only software; it can't physically damage a computer's hardware."Isn't that a bit of...; Tags: BIOS, security, end user, hoax, 10 things, JodyGilbert, hardware, computer, hard drive, software, Internet, virus; Discussion threads 2006-04-07
Photos: Convicted for endangering their computers?: Dennis Nedry was here.Wasn't this Dennis Nedry's workstation in Jurassic Park?; Tags: computer, Convicted, Dennis Nedry, Dixie Penguin, end user, hardware, photograph, PHOTOS; Discussion threads 2006-03-17
DOWNLOAD: 10 classic clueless-user stories: DOWNLOAD: 10 classic clueless-user storieshttp://techrepublic.com.com/5138-10877-6040785.htmlAfter you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content TeamFrom an IT ManagerWhen we moved into a new building, he threw all the circuit breakers to try to work out was causing...; Tags: suppressor, computer, diskette, end user, jody gilbert, 10 things, JodyGilbert, hardware, surge suppressor; Discussion threads 2006-02-17
DOWNLOAD: Assess new employees' computer skills with this evaluation form: http://techrepublic.com.com/5138-1035-729008.htmlAfter you take a look at this download, please post your feedback, ideas for improvements, or further thoughts on this topic.Thanks,--The TechRepublic Content Teammy way is much more fun.I hand them a live cd of linux from scratch and the 200 page manual for installing it.tell them to build their...; Tags: computer, end user, evaluation, hardware, JodyGilbert, support; Discussion threads 2006-02-06
Do I have a bad hard drive: End user's computer shut down for no reason. Now when I try to start it, it keeps restarting. It will not stay on long enough to show Windows splash. It will not stay on long enough to open in Safe Mode. I took the hard drive out and installed it...; Tags: catherine@..., computer, drive-I, error, hard drive, off-topic, windows; Discussion threads 2005-11-28
Tickle your IT funny bone with 23 wacky laptop tricks: Share your stories of end user equipment misuseThe following photo gallery contains humorous images of an IBM laptop being used in weird ways:http://techrepublic.com.com/2300-10877-5844549.htmlWhile these images are a lighthearted look at how one might use an IBM ThinkPad, equipment misuse can be a serious problem for IT departments.I'd like to hear...; Tags: asset management, bill detwiler, Bill Detwiler - TechRepublic, computer, end user, hardware, information technology, keyboard, laptop computer, off topic, telephone; Discussion threads 2005-08-31
Bin Laden Trojan quickly constrained: Getting the message: a victory for educationHope for the end user and encouragemnet for those of use who have been trying to teach them. They didn' click on a strange email attachement. Just for today, we should nto end user bash.Did any other vendors report this?I didn't notice this information...; Tags: BHunsinger; Discussion threads 2005-06-06

Additional Resources

Six Challenges in Supporting End-User Debugging: This paper summarizes six challenges in end-user programming that can impact the debugging efforts of end users. These challenges have been derived through the authors' experiences and empirical investigation of interactive fault localization techniques in the spreadsheet paradigm. Their contributions reveal several insights into debugging techniques for end-user programmers, particularly...; Tags: Technique, Challenge, Association For Computing Machinery, Spreadsheet, Productivity, Development Tools, Software Development, Software/Web Development; White papers 2005-05-21
Invited Research Overview: End-User Programming: In the past few decades there has been considerable work on empowering end users to be able to write their own programs, and as a result, users are indeed doing so. The "Programming" systems used by these end users include spreadsheet systems, web authoring tools, business process authoring tools such...; Tags: Carnegie-Mellon University, Web Authoring, Spreadsheet, Programming, Productivity, Operational Planning, Development Tools, Business Operations, Software Development, Software/Web Development; White papers 2006-04-22
end user strategies: What are some best practice strategies when developing an end user strategy?From what perspective? Are you looking at how the end user utilises your systems? From a security/audit perspective? Please provide additional information. Thanks!; Tags: strategy, henry.magnelli@..., career; Q&A 2006-09-26
End-User Performance: Building and Maintaining ROI: In this white paper from SAP, author Stephen Hirsch examines issues related to end user acceptance and use of enterprise software. Hirsch advocates for creating a "performance cycle" that establishes user acceptance and understanding up front and maintains and develops user skills in the long term. He explains how this...; Tags: Performance, ROI, SAP AG, Roi/Tco, Performance Management, Finance, Managerial Accounting, Human Resources, Workforce Management; White papers 2006-10-01
Cannot change Password: I have an end-user running windows XP professional with the user profile being in the "users" group only. Although we have password expiration turned off for that user profile, once every 90 days the end-user must change her password for server (AS/400) authentication. When the end-user attempts to change the...; Tags: password; Discussion threads 2004-12-06
Security and customer service: Why they go hand in hand: Sometimes, circumventing security is just *bad*.It's true that sometimes an end user circumventing security policies is just someone that feels the IT department is holding him/her back, and that there needs to be some kind of attempt to address the perceived needs of that end user. It's true that...; Tags: customer service, apotheon, security, security policy; Discussion threads 2007-08-09

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Outlook 2000/2002/2003: Tips for Road Warriors: Working efficiently with Microsoft Outlook is a real challenge for users who are traveling or working off-site. This guide describes a dozen ways that mobile users can maximize productivity when using Microsoft Outlook outside the office.; Buy Now

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