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- Electric Bill Presentment and Payment - The Gateway to One-on-one Customer Relationships
- The benefi ts of electronic bill presentment and payment EBPP are undeniable. Although its promises have been promoted for a decade, it has fi nally reached critical mass in the market with the number of electronic bill payments surpassing checks in 2006. However, the technical and financial effort required for...
- Tags: Bill Presentment, Payment, Gateway Inc., EBPP
- White papers 2007-07-07
- The CCM Connection: Boosting Profits by Tying CRM to Business Processes Through Customer Communication Management
- Over the last decade, many businesses have invested in Customer Relationship Management CRM initiatives to increase customer satisfaction and loyalty to boost their revenue streams. At the heart of CRM is a set of activities that come under the heading "customer communications." These activities include everything from billing to direct...
- Tags: Business Process, Pitney Bowes Inc., EBPP, CRM, Customer Communication, Customer Relationship Management (CRM), Advertising & Promotion, Operational Planning, Enterprise Software, Software, Marketing, Business Operations
- White papers 2005-06-02
- Business-to-Business EIPP: Presentment Models and Payment Options Part One: Presentment Models
- The purpose of this document is to provide an objective, educational tool on Internet-based Electronic Invoice Presentment and Payment EIPP in business-to-business transactions. It is intended to help businesses understand the different approaches available, or emerging, in the market today. The authors believe that broader understanding will drive...
- Tags: Payment, EBPP, Electronic Billing, Internet, B2C, Operational Accounting, B2B, E-business/E-Commerce, Finance
- White papers 2001-01-25
- Electronic Billing Presentation and Payment
- Electronic Billing Presentation and Payment EBPP is the use of electronic means, such as email or a short message, for rending a bill. This white paper discusses the advantages of EBPP over traditional means of bill payment. Its use is discusses in mobile communications. At the end it mentions about...
- Tags: Payment, EBPP, Electronic Billing
- White papers
- Electronic Billing - Paying Off on the Promise
- New developments in Electronic Bill Payment and Presentation EBPP promise major savings plus opportunities to generate new revenue - but prudent billers are leaving nothing to chance. American businesses produced and distributed over 20 billion invoices last year - generating volumes of paperwork for their customers. But now, advanced software...
- Tags: Pitney Bowes Inc., EBPP, Electronic Billing
- White papers
Additional Resources
- MetraTech helps company streamline billing
- CIOs can play an important role in increasing corporate revenues by improving customer billing operations. This case study demonstrates that a properly selected billing solution can help companies boost cash flow by reducing their billing cycle, stopping revenue leakage through underbilling, and cutting the total cost of billing operations through...
- Tags: billing, Calling, Dan Horton, David Southgate, MetraTech Corp.
- Technical articles 2003-09-08
- The banking industry is ripe for business process outsourcing
- For more than 30 years, the banking industry has used outsourcing as a means to reduce costs. Until recently, IT processes accounted for the majority of large-scale bank outsourcing.In the past two or three years, however, more and more banks are dipping their toes into the fresher waters of business...
- Tags: bank, banking, BPO, business process, Mark Vernon, outsourcing
- Technical articles 2003-09-25
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