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- Leading CRM Software Company Relies on SUSE LINUX to Reduce Hardware Costs by Nearly 50 Percent and Improve Customer Response Time by 300 Percent
- Based in Silicon Valley, E.piphany provides a full suite of CRM software solutions for more than 475 companies. In its early days, E.piphany began building its CRM suite of software using Microsoft Windows and standard Intel hardware, but soon realized that it needed a more advanced and reliable development architecture....
- Tags: E.piphany, CRM Software, Hardware, SuSE Linux, SuSE, CRM, Linux, Customer Relationship Management (CRM), Open Source, UNIX, Operating Systems, Advertising & Promotion, Enterprise Software, Software, Marketing
- Case studies
- The Benefits of Service-Oriented Architecture for CRM
- The evolution of application platforms and architecture best practices always precedes the evolution of application architectures. In other words, times change, and then vendors change their products to adapt to the times. Customer Relationship Management CRM applications can benefit greatly from Service-Oriented Architecture. For many organizations, CRM applications typically require...
- Tags: E.piphany, Benefit, SOA, CRM, Service-Oriented Architecture (SOA), Advertising & Promotion, Web Services, Enterprise Software, Customer Relationship Management (CRM), Middleware, Software, Marketing
- White papers
- e-Madness - MAC OSX (zip)
- e-Madness is an amazing new software application, designed and built exclusively to facilitate casual sports tournament bidding between friends. This application requires you to install a free web server on your machine to enable you to host private sports auctions from your home computer. If you are typically the commissioner...
- Tags: E.piphany, e-Madness, Apple Mac OS X, Web Servers, Productivity, Tools & Techniques, Desktops, Operating Systems, Software, Apple Mac OS, Internet, Management, Hardware
- Software downloads 2007-07-31
- e-Madness - Windows (zip)
- e-Madness is an amazing new software application, designed and built exclusively to facilitate casual sports tournament bidding between friends. This application requires you to install a free web server on your machine to enable you to host private sports auctions from your home computer. If you are typically the commissioner...
- Tags: E.piphany, e-Madness, Web Servers, Productivity, Microsoft Windows, Tools & Techniques, Desktops, Internet, Operating Systems, Software, Management, Hardware
- Software downloads 2007-03-21
- E.piphany's E.5 CRM product suite blends analytics with operational data
- E.piphany's newest CRM product suite, E.5, offers a blend of analytical and operational CRM applications for large enterprises. We'll tell you more about this suite to help you decide whether it might be the right fit for your enterprise.Lower-than-expected Q1 earnings from customer relationship management CRM vendors Remedy, Onyx, and...
- Tags: Advertising & Promotion, Customer relationship management (CRM), Enterprise software, analytics, Dana Norton, e.piphany, E.5 CRM, CRM
- Technical articles 2001-04-20
Additional Resources
- Open-source CRM firm offers subscription service
- Stay on top of the latest tech news with our free IT News Digest e-newsletter, delivered each weekday. Automatically sign up today!By ...
- Tags: Tools & Techniques, Customer relationship management (CRM), Enterprise software, Sales force management, SugarCRM, software, John Roberts, open source
- Technical articles 2004-09-07
- Understanding customer behavior drives e-business success
- Who comes to your company's Web site? How can this information be integrated into your back-end ERP system? Implementing the right customer analytic application will answer these questions. Find out how.How do you keep your marketing analysts from drowning in an ocean of clickstream data? E-business intelligence tools can transform...
- Tags: Business intelligence, Web technology, E-business/E-commerce, Databases, Marketing research, Tools & Techniques, Matthew Osborn, Holden, e-business, Philip Russom, customer analytic, data mining tool, data mining, data warehouse
- Technical articles 2000-04-07
- Think big (as in ERP)
- Don't dismiss big ERP packages as too rigid and e-business unfriendly. Despite their flaws, they are still the best available alternative for the majority of large enterprises and will play an important role in the future of e-business software.By Adrian MelloPeople often view the large enterprise resource planning ERP software...
- Tags: Enterprise resource planning (ERP), Enterprise software, ZDNet , ERP, ERP vendor
- Technical articles 2002-06-07
- Lessons learned from a CRM success story
- With failure rates reportedly as high as 50 to 80 percent, it's a wonder any tech leader has the courage to promote a CRM project these days. Yet there are CRM success stories, such as the one at TidalWire, a Massachusetts-based provider of interconnectivity products for storage networks.TidalWire installed Siebel...
- Tags: CRM, David Southgate, sales, Siebel Systems Inc., TidalWire
- Technical articles 2003-01-13
- Important disclosure information about Morgan Stanley
- Check out a listing of the numerous companies that have engaged Morgan Stanley to manage or comanage a public offering over the previous three years.The information and opinions in this report were prepared by Morgan Stanley & Co. Incorporated (“Morgan Stanley Dean Witter”). Morgan Stanley Dean Witter does not undertake...
- Tags: Kimberly Henderson, Morgan Stanley, Morgan Stanley & Co. Inc., security
- Technical articles 2000-09-15
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