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e-mail management

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TechRepublic Resources

Educational System Cuts Spam, Millions in Costs, With Hosted E-Mail Filtering Solution
The Kentucky Department of Education manages the public educational system for the state's 174 school districts. An internal IT services group, the Office of Education Technology OET, oversees the schools' Microsoft Exchange Server 2003 e-mail environment, which has more than 750,000 mailboxes. That environment was plagued with a growing spam...
Tags: Microsoft Exchange Server, E-mail Management, Spam, Microsoft Corp., E-mail Filtering, E-mail, Online Communications
Case studies 2008-03-01
Russian Conglomerate Handles Deluge of Spam While Automating E-Mail Management
One of the largest privately held organizations in Russia, SOK Group encompasses more than 40 companies. It had a highly complex IT infrastructure and was using many manual processes to monitor traffic on its e-mail servers and to deploy new domains. The company decided to upgrade to Microsoft Exchange Server...
Tags: Microsoft Exchange Server 2007, Information Technology, Microsoft Exchange Server, E-mail Management, Spam, Microsoft Corp., IT Staff, E-mail Servers, Groupware, E-mail, Cyberthreats, Strategy, Enterprise Software, Software, Online Communications, Security, Management
Case studies 2007-10-04
Free Chapter Download - IT Professional's Guide to Desktop Control, Second Edition
Policies combat many of the very issues you battle daily. From spyware to virus concerns, e-mail management and more, well-constructed policies help networks run more efficiently.However, it's one thing to make and implement effective policies; it’s another to enforce them. Download the Policy Making and Enforcement chapter from TechRepublic’s IT...
Tags: Cyberthreats, Desktops, Viruses and worms, Desktop Control, Second Edition, Guide, e-mail management, IT professional, desktop, spyware, virus, information technology, e-mail, network
Download resources 2005-06-23
Get IT Done: Effective e-mail management strategies can help protect against liability
By Maurene Caplan Grey and Mark R. GilbertE-mail is often introduced as a key exhibit in many trials on corporate misconduct. Investigating attorneys have found evidence in e-mail messages that led to significant liabilities for now-notorious enterprises. So a major challenge for many enterprises is how best to manage the...
Tags: e-mail, e-mail management, Gartner  , Get IT Done, IM, messaging, records management, strategy
Technical articles 2003-07-23
E-mail management and sales team automation are key to CRM
An e-mail response management system ERMS and sales force automation SFA are two of the many components that drive a customer relationship management initiative. Here is how ERMS and SFA fit into your CRM plan.Customer relationship management CRM is not a new idea, but it’s a sure bet that every...
Tags: Sales force automation (SFA), Sales strategy, Sales force management, Customer relationship management (CRM), Enterprise software, Dana Norton, e-mail management, E-mail response management system, sales, SFA, e-mail, sales force, CRM
Technical articles 2001-01-05
IT Service Provider Helps Customers Meet E-Mail Management and Storage Challenges
Cobweb is one of Europe's leading providers of hosted messaging services. To help customers address growing e-mail storage and management challenges, the company has deployed an archiving solution based on ZANTAZ Enterprise Archive Solution, Microsoft Exchange Server 2003, and Microsoft Office Outlook 2003. This solution saves a single copy of...
Tags: Mailbox, Information Technology, Archiving, E-mail Management, Microsoft Corp., Cobweb, E-mail, Business Intelligence, Groupware, E-mail Servers, Storage, Online Communications, Enterprise Software, Software, Data Management, Hardware
Case studies
The E-mail Management Crisis: New Research on the Seven Critical E-mail Management Problems
With e-mail message stores growing at a rate of more than 30 percent per year and the sheer volume of e-mail expected to reach 120 billion messages by 2009, enterprise storage is entering a state of crisis. Most impacted by this crisis will be those organizations whose storage systems can't...
Tags: E-mail Management, E-mail, Online Communications
White papers
Mortgage Lender Improves Customer Satisfaction With Quicker Response Time
Pinnacle Financial is a direct mortgage lender that provided more than U.S.$3.5 billion in home financing in 2004. The competitive, fast-paced business of mortgage lending demands rapid processing of a loan to ensure customer satisfaction. But Pinnacle Financial employees located in the branch offices were limited in their e-mail management...
Tags: E-mail Management, Customer Satisfaction, Mortgage Company, Microsoft Corp., Pinnacle Financial, Product Marketing, E-mail, Mortgages, Marketing, Online Communications, Finance, Capital Structures
Case studies
Pegasus Satellite Television Lowers Storage Costs and Reduces Legal Risks With E-mail Management System in Lotus Notes Environment
Pegasus Communications Corporation provides digital satellite television to rural households throughout the United States. Pegasus Communications needed to lower Lotus Notes-related storage costs for current and historical e-mails, and provide legal protection from the risks and costs of e-mail discovery and litigation requests. Pegasus Communications chose EMC EmailXtender, a comprehensive...
Tags: Environment, IBM Lotus Notes, E-mail Management, EMC Corp., IBM Corp., Pegasus Satellite Television, E-mail, Storage, Online Communications, Hardware
Case studies
Capital Financial Group Meets e-Mail-Related Regulatory Requirements With e-Mail Management System
Capital Financial Group CFG needed a solution for retention and archiving of the company's e-mail. As a national, independent broker-dealer, CFG is required by the SEC to retain e-mail for three years - the first two in an easily accessible place. They must also be able to access the data...
Tags: Financial, E-mail Management, EMC Corp., E-mail, Storage, Online Communications, Hardware
Case studies
E-mail Discovery: Worst Case Scenarios vs. Best Practices
As an attorney well versed in regulations surrounding e-mail retention, author Jeffrey Plotkin explains who pays for the costly retrieval of archived e-mail during legal discovery, and why preservation of e-mail evidence is so crucial in today's increasingly regulated business environment. Most importantly, he explains how basic e-mail management tools...
Tags: E-mail Management, Best Practice, E-mail, Online Communications
White papers
Bank Ties E-Mail Policy to Meeting Financial Regulations
The client recognized that it needed a system to help it meet regulations more quickly and efficiently. The client implemented a system for archiving and searching e-mail, and automating an e-mail management policy. Because no one vendor could meet its needs, the client assembled best-of-breed components: ZANTAZ's Exchange Archive Solution...
Tags: Bank, Financial Regulation, Financial, E-mail Management, EMC Corp., E-mail, Storage, Online Communications, Hardware
Case studies

Additional Resources

Overcoming E-mail Storage and Content Management Challenges
E-mail data consumes large amounts of your corporate storage resources. Left unmanaged, e-mail can quickly drive up unnecessary storage infrastructure costs and increase your management requirements. Many companies are tackling these challenges head-on with powerful e-mail archiving technologies, which optimize the management of both e-mail content and storage infrastructure, resulting...
Tags: E-mail Archiving, Content Management, E-mail Data, E-mail, Storage, Online Communications, Hardware
White papers 2005-10-01
Best Practices in E-mail Archiving: Using ZyIMAGE as Your Corporate E-mail Archiving and Management Tool
Most people now know and understand the importance of proper e-mail archiving, although many companies and government organizations do not yet have solid procedures and software in place to guide users through an e-mail archiving process. This white paper discusses the importance of proper e-mail archiving - particularly in terms...
Tags: E-mail Archiving, Best Practice, Tool, E-mail, Online Communications
White papers 2006-07-10
Optimizing E-mail Storage to Drive Organizational Value
This white paper explores how organizations need to balance the challenges of exploding e-mail storage with the ongoing need to maintain access to the valuable information contained within e-mail. This paper is intended to help messaging managers and directors understand the business issues associated with e-mail storage management, and approaches...
Tags: Quest Software Inc., E-mail, Storage, Online Communications, Hardware
White papers 2007-09-21
IBM Enterprise Content Management and DR550 for e-Mail Archiving and Records Management, Management: Overview
This paper provides an installation and configuration guide for an e-mail archiving reference implementation. This solution leverages the use of DR550 and major IBM software components such as Content Manager, CommonStore, and Records Manager. The objective is to create and validate the architecture that enables the use of DR550 to...
Tags: Records Management, E-mail Archiving, Content Management, IBM Corp., Enterprise Content Management, E-mail, Online Communications
White papers 2007-04-01
Exchange 2007: Five Essential Considerations Before You Upgrade
In 2008, more than 50 percent of organizations using Microsoft Exchange will upgrade to Exchange 2007. Although Exchange 2007 provides a solid foundation for corporate e-mail, it doesn't offer the continuity, archiving, and e-discovery features needed to meet today's high availability and compliance requirements and mitigate the threat of litigation....
Tags: Microsoft Exchange Server 2007, MessageOne, E-mail, Online Communications
Webcasts 2008-01-24
E-Mail Archiving and Legal Discovery Risk Management: How EMC EmailXtender Can Help Reduce Risk by Managing e-Mail as a record of Business
This paper explains how Federal rules of evidence concerning the admissibility of hearsay evidence with regard to e-mail can be used against a company and it explains how an e-mail records management and retention system can be used as protection against liability. The paper also highlights some of the recent...
Tags: E-mail Archiving, Risk Management, EMC Corp., E-mail, Records Management, Storage, Online Communications, Hardware
White papers 2005-03-02
E-Mail Archiving and Legal Discovery Risk Management: How EMC EmailXtender Can Help Reduce Legal Risk by Managing E-Mail as a Record of Business
This paper explains how Federal "rules of evidence" concerning the admissibility of hearsay evidence with regard to e-mail can be used against a company and it explains how an e-mail records management and retention system can be used as protection against liability. The paper also highlights some of the recent...
Tags: E-mail Archiving, Risk Management, EMC Corp., E-mail, Records Management, Storage, Online Communications, Hardware
White papers 2005-03-02
Configuring Exchange 2003 Server to get Mail from MDaemon Mail Server
Dear All,We got 2 Branch (one in USA & Second is in Mumbai)Our Mail Server MDaemon Mail Server which is Locate at USA.So User connects directly to USA Mail Server.Now management as decided to install Exchange 2003 locally and route all internal mail through Exchange. We do not want to...
Tags: gnjain@..., MDaemon Mail Server, exchange 2003 server
Discussion threads 2007-02-20
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