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- German District Council Expands to Manage Data Requirements of 10 Authorities With Virtualization
- Landkreis Heidenheim in Germany is a rural county of Baden-Württemberg that has a population of about 150,000. When a new German Administration Reform Law came into force, their aim was to promote streamlined management of local government administration and simplify IT environments, and their IT employees had to rapidly increase...
- Tags: Dell Computer Corp., Virtualization, District Council, Ip storage, Servers, Storage, Storage Management, Strategy, Hardware, Management
- Case studies 2008-03-27
Additional Resources
- German District Council Gains Single View of Income and Expenditure
- As part of a pilot project conducted by the government of North-Rhine Westphalia, the District of Guetersloh in Germany wanted a software environment for switching over to a double-entry accounting system. The district council worked with Infokom, a regional IT solutions provider. Infokom recommended implementing the 'Newssystem communal' solution from...
- Tags: Environment, Income, Microsoft Corp., Government, Operational Accounting, Finance
- Case studies
- TAP Helps Council Improve Learning Facilitation Skills
- Leeds City Council is the second largest Metropolitan District Council in the UK, employing approximately 32,000 people, about 10,000 of which are computer users. It was important for Leeds City Council that they retained their team of associate trainers, many of whom have worked for the Council for several years....
- Tags: Training, Leeds City Council, Workforce Management, Human Resources
- Case studies
- Dell Case Study: Bergstrasse District Council
- The Bergstrasse district in Germany wanted to provide each pupil with a notebook for use in the classroom and at home. They needed to increase the current number of computers in the schools to achieve equal opportunities for all. The Bergstrasse district deployed Dell for its solution and implemented Dell...
- Tags: Dell Computer Corp., Notebooks, Hardware, Notebooks & Tablets
- Case studies 2008-05-09
- Centralised IT System Delivers Enhanced Public Services for Citizens in Romania
- Mehedinti District Council delivers public services to citizens in the Mehedinti region of Romania. Traditionally, these services depend on paper processes that require citizens to visit local authority offices in person. To address this, the council joined forces with CG&GC Intelligent Technology and a number of other business partners to...
- Tags: Citizen, Information Technology, Microsoft Corp., Romania, Mehedinti District Council, GIS, Portals, Corporate Law, Microsoft Windows, Web Services, Software, Internet, Business Operations, Operating Systems, Enterprise Software
- Case studies
- Braintree District Council Reduces Operating Costs by More Than $1 Million While Improving Service
- Braintree District Council provides local government services - including housing, licensing, community development, planning, recreation, and environmental and waste management to 137,800 constituents in and around Braintree and nearby towns Witham and Halstead in Southeast England. The challenge was that the re-engineer customer-facing processes to meet the needs of local...
- Tags: Oracle Corp., Council, Braintree District Council, Hardware Upgrade, Government, Vertical Industries, Hardware, Enterprise Software, Software
- Case studies
- Integration Solution Helps Residents Access All District Council's 22 Business Units
- Basingstoke and Deane Borough Council is rated an excellent local authority and continually seeks new ways of delivering better public services. In 2003, the council surveyed the Enterprise Application Integration EAI market to find a solution that met its one-stop-shop contact centre strategy and provided round-the-clock services to residents through...
- Tags: Microsoft Access, Council, EAI, Enterprise Software, Customer Relationship Management (CRM), Telecom & Utilities, Middleware, Software
- Case studies
- South Holland District Council Uses the 2007 Microsoft Office System to Improve Collaboration and Measure Performance
- South Holland District Council SHDC, located in the United Kingdom, provides civic services to over 80,000 people in 47 towns and villages. Providing accurate performance statistics to the central government is a critical goal for SHDC, since failure to meet performance targets can lead to a poor Comprehensive Performance Assessment...
- Tags: Collaboration, Performance, Microsoft Office, Microsoft Corp., Performance Management, Human Resources, Workforce Management
- Case studies
- HP Partnership Helps Make Malvern Hills No 1 for Customer Service
- Anyone who rings Worcestershire's Malvern Hills District Council for information gets the best service in the UK, according to an undercover survey of all 441 councils conducted by customer satisfaction specialist, Mystery Shoppers. Malvern Hills, Worcestershire County Council and five other district councils in the county wanted to improve service...
- Tags: Customer Service, Hewlett-Packard Co., Partnership, Business Structures, Customer Relationship Management (CRM), Product Marketing, Enterprise Software, Servers, Finance, Software, Marketing, Hardware
- Case studies
- Warwick Turns to Clearswift to Keep Council Business Secure
- Warwick District Council WDC spans a wide area within the county of Warwickshire including the four main towns of Leamington Spa, Warwick, Kenilworth and Whitnash. Email is used in widely varying degrees throughout WDC and while some areas of the organization are more reliant on the service than others. Clearswift...
- Tags: Clearswift Corp., Warwick District Council, E-mail, Strategy, Online Communications, Management
- Case studies
- Project Automates Services in 14 Municipalities, Boosts Regional Knowledge Economy
- The Association of Municipalities of the District of Evora AMDE, in partnership with the Regional Development Agency of Alentejo, University of Evora, and Evora City Council, is leading the Evora Digital District Project to help the growth of the regional knowledge economy and to bring its 14 associate municipalities and...
- Tags: Knowledge, Municipality, Microsoft Corp., Portals, Web Technology, Strategy, Internet, Management
- Case studies 2006-01-01
- Computacenter Case Study: Surrey County Council
- When Surrey County Council began its foray into e-government, it identified the need for an upgrade of its non-standardised desktop environment. In addition to its e-government objectives, the council also wanted to reduce the total cost of ownership of the infrastructure. A lack of internal resources led Surrey County Council...
- Tags: Computacenter, E-government, Government
- Case studies
- Northumberland County Council Streamlines Back Office, Cuts Costs, and Improves Customer Value
- Northumberland County Council is one of the largest councils in northeast England. The council wanted to reengineer back office financial management and purchasing processes to comply with government's Best Value Performance Indicators for cost, efficiency, and quality. The challenge was to cut overhead and improve customer service by giving citizens...
- Tags: Oracle Corp., Council, Back-office, Northumberland County Council, Financial Management, Financial Accounting, Operational Accounting, Investment, Enterprise Software, Financial Planning, Finance, Software
- Case studies
- London Borough of Tower Hamlets Enhances Employee Satisfaction and Productivity
- London Borough of Tower Hamlets is the local government authority for the riverside, east of the historic City of London, which includes London's East End and the business district of Canary Wharf. With an eye for continuous improvement and enhanced operational efficiency, the council decided to take a hard look...
- Tags: Oracle Corp., Council, London, Strategy, It Services, Management
- Case studies
- West Berkshire Council Finds New Strength With IBM System x
- Education, social services, highways, benefits, libraries and accountancy - these are just a handful of the services West Berkshire Council provides to the citizens of Berkshire, a rural area located west of London. West Berkshire Council wanted a system that they could consolidate multiple workloads on with confidence, so the...
- Tags: accountancy, IBM Corp., benefit, server
- Case studies 2006-10-20
- SAP Case Study: Salford City Council
- Salford City Council, situated to the west of the Greater Manchester conurbation, provides just under a quarter of a million residents with their council services and employs 11,500 staff. Previously the council had difficulty in identifying the overall purchasing pattern, as different departments used numerous suppliers. Salford Council recognised that...
- Tags: Staffing, Council, SAP AG, Operational Accounting, Finance
- Case studies
- Birmingham City Council Delivers EDMS and E-government Services on Network Appliance Technology
- Birmingham City Council is Europe's largest council, employing some 55,000 staff and providing services to more than one million citizens. The need to conserve space, improve document control/access, streamline workflows, and meet e-government objectives led the council to pursue an Electronic Document Management Solution EDMS. Birmingham City Council deployed an...
- Tags: Network Appliance Inc., Council, NetApp, Birmingham City Council, E-government, Storage, Government, Hardware
- Case studies
- Fellowship, Training and Musical Chairs
- Wellington City Council approached ACE Training in December 2001 and asked ACE Training to develop a short session to train Council staff on the key functional differences between Windows 95 or NT4 and Office 98 - their old software - and Windows 2000 and Office XP. This training is done...
- Tags: Training, Staff, Workforce Management, Microsoft Windows, Microsoft Windows 95, Microsoft Office, Human Resources, Operating Systems, Software, Office Suites
- Case studies
- Sandy Hill School District Case Study
- Founded in 1894, Sandy Hill School District SHSD is the largest public school district in the state of Anywhere, with a district population of 482,618 and a student population of 84,169. The Sandy Hill School District Case Study was prepared for use in the 2004 Malcolm Baldrige National Quality Award...
- Tags: U.S. Department Of Commerce, Sandy Hill School District Case Study
- Case studies
- Environmental Systems Research Institute Case Study: St. Johns River Water Management District
- The St. Johns River Water Management District SJRWMD or District is one of Florida's five water management districts. The District has been using ESRI software since the early 1980s. SJRWMD's enterprise GIS solution provides District staff with access to a corporate database and standardized GIS systems. This access allows users...
- Tags: Environmental Systems Research Institute Inc., St. Johns River Water Management District, SJRWMD, GIS, Storage, Databases, Software, Hardware, Enterprise Software, Data Management
- Case studies
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